Latest News
NSW shelves iVote system until 'extensive reconfiguration' can occur
National Heavy Vehicle Regulator picks new IT services provider
Coles Group taps Australia Post as it assembles a new-look tech leadership team
Darebin City Council CIO moves to Central Highlands Water
Russia fines Google for not deleting banned content
billing
Optus fixes billing error that charged customers for churned services
Repays almost $800,000.
Sep 29 2021 7:02AM
Vodafone must also refund users stung by third-party billing
Goes back through complaints made since 2015.
Jul 16 2019 11:37AM
Telstra hauled before court over "premium" mobile billing
Faces fines, refunds for up to 100,000 customers.
Mar 26 2018 10:36AM
Telstra threatened with lawsuit over third-party billing cancellation
Firm claims financial hit.
Feb 9 2018 10:39AM
Sydney Water embarks on $250m core IT uplift
Powers future built around analytics and the customer.
Jun 21 2017 12:03PM
NSW Ambulance losing revenue from billing system issues: Auditor
eHealth NSW also chastised in new report.
Dec 9 2014 1:24PM
Telstra to move biggest clients to new billing system
Shifts off 15 year-old platform.
Dec 5 2014 7:37AM
Infosys execs ousted after Apple overbilling scandal
BPO's CEO and CFO gone.
Nov 21 2014 12:08PM
.jpg&h=183&w=300&c=1&s=1)
Origin Energy completes troubled SAP transformation
Claims to have beaten deadline and saved $100 million.
Sep 18 2014 6:31AM
iiNet chases over $241k in unbilled line rental
System glitch left customers undercharged.
Apr 22 2014 10:59AM
Telstra to offer real-time billing, tracking of technicians
Embarks on 'digital first' strategy.
Mar 3 2014 3:07PM
Synergy starts bringing IT back onshore
WA energy retailer's billing project draws to a close.
Feb 11 2014 1:13PM
Optus repays $9m to overcharged customers
Programmer makes coding error, 235k customers affected.
Oct 18 2013 9:51AM
Origin Energy lifts itself out of SAP doldrums
Late billing peaks at 180,000, impacts cash flow.
Sep 4 2013 7:00AM
.jpg&h=183&w=300&c=1&s=1)
Virgin Mobile tweaks billing system for new TCP code
Uses compliance opportunity to revamp self service.
Aug 9 2013 6:46AM
Telstra's 117 MB mobile data 'mystery' solved
Analysis: The network configuration reason behind the puzzle.
Jul 29 2013 6:28AM
Australia Post seeks govt support for Digital Mailbox
Wants solution to be mandated.
May 27 2013 1:11PM
Telstra Wholesale sports real-time charging system
Updated: Opens network to prepaid 3G services.
Nov 22 2012 2:58PM
AGL equity drops $80m over incorrect data
SAP review identifies erroneous estimates.
Aug 23 2012 7:00AM
Servcorp examines core billing systems
Sweats unified communications assets.
Jun 28 2012 1:51PM
