billing
Telstra's legacy IT systems delayed compensation payments: ACMA
Telco pledges to automate.
May 27 2022 12:01AM
Telstra on notice after half-million-dollar billing error fine
Refunds already in customers’ pockets.
Apr 28 2022 12:01AM
Optus fixes billing error that charged customers for churned services
Repays almost $800,000.
Sep 29 2021 7:02AM
Vodafone must also refund users stung by third-party billing
Goes back through complaints made since 2015.
Jul 16 2019 11:37AM
Telstra hauled before court over "premium" mobile billing
Faces fines, refunds for up to 100,000 customers.
Mar 26 2018 10:36AM
Telstra threatened with lawsuit over third-party billing cancellation
Firm claims financial hit.
Feb 9 2018 10:39AM
Sydney Water embarks on $250m core IT uplift
Powers future built around analytics and the customer.
Jun 21 2017 12:03PM
NSW Ambulance losing revenue from billing system issues: Auditor
eHealth NSW also chastised in new report.
Dec 9 2014 1:24PM
Telstra to move biggest clients to new billing system
Shifts off 15 year-old platform.
Dec 5 2014 7:37AM
Infosys execs ousted after Apple overbilling scandal
BPO's CEO and CFO gone.
Nov 21 2014 12:08PM
.jpg&h=109&w=179&c=1&s=1)
Origin Energy completes troubled SAP transformation
Claims to have beaten deadline and saved $100 million.
Sep 18 2014 6:31AM
iiNet chases over $241k in unbilled line rental
System glitch left customers undercharged.
Apr 22 2014 10:59AM
Telstra to offer real-time billing, tracking of technicians
Embarks on 'digital first' strategy.
Mar 3 2014 3:07PM
Synergy starts bringing IT back onshore
WA energy retailer's billing project draws to a close.
Feb 11 2014 1:13PM
Optus repays $9m to overcharged customers
Programmer makes coding error, 235k customers affected.
Oct 18 2013 9:51AM
Origin Energy lifts itself out of SAP doldrums
Late billing peaks at 180,000, impacts cash flow.
Sep 4 2013 7:00AM
.jpg&h=109&w=179&c=1&s=1)
Virgin Mobile tweaks billing system for new TCP code
Uses compliance opportunity to revamp self service.
Aug 9 2013 6:46AM
Telstra's 117 MB mobile data 'mystery' solved
Analysis: The network configuration reason behind the puzzle.
Jul 29 2013 6:28AM
Australia Post seeks govt support for Digital Mailbox
Wants solution to be mandated.
May 27 2013 1:11PM
Telstra Wholesale sports real-time charging system
Updated: Opens network to prepaid 3G services.
Nov 22 2012 2:58PM
