Emerging Tech

Asahi Beverages targeting real-time sales insight

Asahi Beverages targeting real-time sales insight

As it prepares for AI.
Andrew Colley Mar 4 2026 6:50AM Emerging Tech
Superloop has AI handling most of its customer service

Superloop has AI handling most of its customer service

As technology bests humans in handling support volumes.
Andrew Colley Feb 25 2026 6:52AM Emerging Tech
CBA to spend $90m to prepare its workforce for AI's influence

CBA to spend $90m to prepare its workforce for AI's influence

Aims to give employees "more control over how their careers evolve".
Ry Crozier Feb 25 2026 6:35AM Emerging Tech
Fair Work Commission bogged down by AI filings

Fair Work Commission bogged down by AI filings

Total workload up over 70 percent in three years.
Ry Crozier Feb 20 2026 3:52AM Emerging Tech
Australia Post launches non-tradeable cryptostamps

Australia Post launches non-tradeable cryptostamps

SBTs are NFTs, but not quite.
Juha Saarinen Feb 19 2026 6:50AM Emerging Tech
Suncorp looks to AI and core overhaul to address insurance affordability

Suncorp looks to AI and core overhaul to address insurance affordability

Tech investments continue.
Ry Crozier Feb 18 2026 7:02PM Financial Services
Wesfarmers to deploy agentic AI groupwide

Wesfarmers to deploy agentic AI groupwide

Strikes "multi-year" deals with Google Cloud and Microsoft.
Juha Saarinen Feb 13 2026 10:05AM Digital Nation
AMP deploys over 400 AI agents across organisation

AMP deploys over 400 AI agents across organisation

As internal usage of the technology grows.
Ry Crozier Feb 12 2026 2:00PM Financial Services
ANZ deploys Agentforce to supercharge new CRM system

ANZ deploys Agentforce to supercharge new CRM system

Used by business bankers and frontline teams.
Ry Crozier Feb 5 2026 11:15AM Financial Services
Blacktown City Council trials AI for development applications

Blacktown City Council trials AI for development applications

Funded through NSW gov AI early adopter grant.
Juha Saarinen Feb 3 2026 6:44AM Emerging Tech
Nissan's A/NZ finance arm embarks on $35m digital transformation

Nissan's A/NZ finance arm embarks on $35m digital transformation

Will replace core systems and implement AI.
Juha Saarinen Feb 2 2026 6:25AM Emerging Tech
NSW gov to make AI risk assessments less "subjective"

NSW gov to make AI risk assessments less "subjective"

Could reduce evaluation times from days to under half an hour.
Juha Saarinen Jan 27 2026 10:32AM Emerging Tech
'Jobs, jobs, jobs' the AI mantra in Davos

'Jobs, jobs, jobs' the AI mantra in Davos

As fears take a back seat.
Jeffrey Dastin Jan 26 2026 9:52PM Emerging Tech
Macquarie Bank unveils customer-facing 'Q' AI agent

Macquarie Bank unveils customer-facing 'Q' AI agent

Available for mobile banking app and website customers.
Juha Saarinen Jan 20 2026 6:55AM Digital Nation
Woolworths to incorporate agentic AI into its Olive chatbot

Woolworths to incorporate agentic AI into its Olive chatbot

Plans for more personalised interactions.
Ry Crozier Jan 12 2026 12:22PM Emerging Tech
Australian Electoral Commission hits go on generative AI

Australian Electoral Commission hits go on generative AI

Outsources drafting of strategy, roadmap and costed business case.
Ry Crozier Jan 9 2026 6:28AM Emerging Tech
Zara turns to AI to generate fashion imagery

Zara turns to AI to generate fashion imagery

Using real-life models.
Helen Reid Dec 19 2025 6:32AM Emerging Tech
Cochlear pilots voice-to-text Salesforce integration for lead management

Cochlear pilots voice-to-text Salesforce integration for lead management

For salespeople out on the road.
Ry Crozier Dec 11 2025 11:18AM Emerging Tech
Audit Office of NSW and Data61 explore AI for gov auditing

Audit Office of NSW and Data61 explore AI for gov auditing

Could also strengthen supervision of AI systems.
Ry Crozier Dec 10 2025 5:04PM Emerging Tech
Accenture to train 30,000 staff on Anthropic's Claude

Accenture to train 30,000 staff on Anthropic's Claude

Strikes multi-year partnership to boost AI adoption.
Staff Writer Dec 10 2025 6:09AM Emerging Tech

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