Woolworths lifts the covers on internal AI
Aug 27 2026Aiming to ease pressure on support operations.

powered by
Aiming to ease pressure on support operations.
Remains cautious about wider business rollout.
Use case pipeline being progressed, including for ranking CVs.
Anticipated to go live next week.
New ERP to use software from two vendors.
Brings in Appian and Deloitte.
Selects staffer with a long history on digital transformation and IT projects.
Could also impact HR's use of AI.