Digital Nation
How federal government services are being reshaped by COVID-19
The pandemic has fundamentally shifted the priorities for federal government digital transformation.
Jun 15 2020 4:54PM
How Australian councils found new data and use cases in the COVID era
Local governments combined connectivity and data in creative ways during the lockdown period.
Jun 15 2020 4:49PM
How accurate data brought relief to bushfire-hit communities
The combination of data, digital enablement and connectivity is driving positive outcomes for state economies.
Jun 15 2020 4:39PM
For telcos, your call is more important than ever
Telstra, Optus and Vodafone know know they’re hard for customers to navigate. So they're betting on digital to make new connections.
Aug 19 2019 3:40PM
Industrial giants are digitising touch and feel
Big miners and energy companies like AGL and Woodside have already automated heavy machinery. Now they want to replace the human touch with a “data-driven digital nerve system” that delivers "better than human awareness" of their key assets.
Aug 19 2019 3:39PM
State governments prepare for constant change
State and territory governments know that digital can make them more efficient, but their efforts have been mixed and it's unclear if citizens care about the niceties of federation or just want a single services portal for all government services.
Aug 19 2019 3:39PM
Consultants cross the ‘digital authenticity gap’
PwC, and EY are building digital skills, fast, because without they know their relevance will wane.
Aug 19 2019 3:39PM
Councils aim to ‘make liveability easier’
From the City of Melbourne to smaller local councils, local government is finding that small digital projects can make a big difference to citizens, and operations.
Aug 19 2019 3:38PM
Digital is no quick fix for the health system
Health operators know that digital technologies can make a big difference to patient care and to back-office admin, but changing long-established practices isn't easy or fast.
Aug 19 2019 3:38PM
Waiting for the great leap forward in federal government
Federal government digital transformation efforts are patchy, a symptom of agencies' differing capabilities and mentality that government doesn't have to try hard to win customers.
Aug 19 2019 3:37PM
The banker's new (digital) clothes
For Macquarie Bank, NAB, ANZ, HSBC and others, going digital to satisfy customers pitched them into unexpected competition ... for talent.
Aug 19 2019 3:36PM
The ongoing education revolution
UNSW, Swinburne University, RMIT and educators at all levels are using digital technology to change experiences in the classroom, and turning to digital marketing to find the next generation of students.
Aug 19 2019 3:34PM
For retailers, online convenience meets real-world experience
Coles and Woolworths know that digital lets traditional retailers create personal experiences, but born-online retailers are fighting back with tech and the human touch.
Aug 14 2019 1:50PM
