REA Group scales personalisation across both sides of its marketplace
Oct 13 2026Applying B2C concepts to B2B customers.
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Southern Cross Credit Union asks AI agent to handle account balance requests
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EasyPark builds an AI agent to help it qualify B2B sales leads
Oct 9 2026Positioned as a "teammate" for reps.
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Colonial First State turns marketing automation into an always-on engagement engine
Oct 5 2026Connecting members to their super.
Fortescue introduces agentic 'capability' to procurement
Oct 1 2026Drives a reduction of working capital requirements.
IAG builds AI into its HR service delivery
Sep 4 2026Aims to boost self-service, with positive early results.
Airservices Australia wants to build an 'AI front door'
Sep 3 2026To contain growing use and tools.
Woolworths lifts the covers on internal AI
Aug 27 2026Aiming to ease pressure on support operations.
FlyBuys reveals analysts' virtual assistant "Nex"
Aug 26 2026Remains cautious about wider business rollout.
Queensland TMR senior leaders driving AI
Aug 19 2026Use case pipeline being progressed, including for ranking CVs.
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