Software

Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
Westpac’s hopeless monitoring software festered for a decade

Westpac’s hopeless monitoring software festered for a decade

Hartzer delivers mother of all apologies, but sits tight.
Nov 21 2019 7:09AM
Google Cloud gets new ANZ boss from Salesforce

Google Cloud gets new ANZ boss from Salesforce

Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Nov 21 2019 7:05AM
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
'We don't have a 5G problem,' says Nokia's head of software

'We don't have a 5G problem,' says Nokia's head of software

Against market fears that it is lagging behind its peers Ericsson and Huawei.
Nov 21 2019 6:46AM
High-tech Japan uses AI in song to welcome pope

High-tech Japan uses AI in song to welcome pope

"I thought I should give everything I had to the song."
Nov 21 2019 6:46AM
Satya Nadella sees dev people everywhere

Satya Nadella sees dev people everywhere

And LinkedIn could steal yours.
Nov 20 2019 11:07PM
Microsoft 365 outage strikes Nadella's Aussie visit

Microsoft 365 outage strikes Nadella's Aussie visit

CEO visits and cloud falls over. Twice.
Nov 20 2019 1:56PM
Westpac busted 23m times over epic money tracking system failure

Westpac busted 23m times over epic money tracking system failure

AUSTRAC pounces on years of systemic dysfunction across $11bn.
Nov 20 2019 1:14PM
NDIS digital marketplace launch finally set after years of delay

NDIS digital marketplace launch finally set after years of delay

NDIA working towards early 2020 timeframe.
Nov 20 2019 6:55AM
Salesforce to use Amazon AI to improve call centre services

Salesforce to use Amazon AI to improve call centre services

To turn speech to text, translate and detect sentiment.
Nov 20 2019 6:44AM
Microsoft Teams surpasses 20 million daily active users, rival Slack slips

Microsoft Teams surpasses 20 million daily active users, rival Slack slips

Up from 13 million users in July.
Nov 20 2019 6:34AM
NSW Health bloods in Azure for real-time pathology

NSW Health bloods in Azure for real-time pathology

Results sent straight to secure health cloud for analysis.
Nov 20 2019 6:00AM
Louisiana government computers knocked out after ransomware attack

Louisiana government computers knocked out after ransomware attack

As results from the close gubernatorial election in the southern state await certification.
Nov 19 2019 12:59PM
Fines Victoria's IT woes force $21m write-down

Fines Victoria's IT woes force $21m write-down

Auditor says system faults to blame.
Nov 19 2019 12:57PM
DoH! Microsoft to build DNS over HTTPS into Windows 10

DoH! Microsoft to build DNS over HTTPS into Windows 10

For greater privacy and cybersecurity.
Nov 19 2019 12:55PM
Microsoft updates terms on data privacy amid EU probe

Microsoft updates terms on data privacy amid EU probe

Deals with European Union institutions failed to protect data in line with EU law.
Nov 19 2019 6:55AM
Interpol plans to condemn encryption spread, citing predators, sources say

Interpol plans to condemn encryption spread, citing predators, sources say

Could provide cover for more countries to pass laws barring unbreakable encryption.
Nov 19 2019 6:55AM
Alphabet features self-driving garbage cans, apartment noise monitors in Toronto smart city project

Alphabet features self-driving garbage cans, apartment noise monitors in Toronto smart city project

Sidewalk Labs releases a 483-page document in response to criticism.
Nov 18 2019 1:45PM
Negative interest rates threaten to choke bank IT systems

Negative interest rates threaten to choke bank IT systems

ANZ, CBA, NAB, Westpac scramble to test tech.
Nov 18 2019 1:41PM

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