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AI to streamline ATO contact centre operations
UK weighs Australia-style social media ban
EU phase-out of high-risk tech targets Huawei
ACMA ponders exemptions from new outage register rules
Macquarie Bank unveils customer-facing 'Q' AI agent
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Home
Technology
Software
Software
AI to streamline ATO contact centre operations
Genesys Engage system replacement revealed.
Andrew Colley
Jan 21 2026 6:57AM
Cloud
UK weighs Australia-style social media ban
Ministers to visit.
Muvija M and Sam Tabahriti
Jan 21 2026 6:38AM
Software
Microsoft releases fix for flawed January security update
Out-of-band manual download required to address sign-in and shutdown issues.
Juha Saarinen
Jan 19 2026 8:25AM
Security
Dept of Industry reviews its extended ERP stack
Consolidation could be on the cards.
Ry Crozier
Jan 19 2026 7:01AM
Finance
OpenAI to test ads in ChatGPT
In bid to boost revenue.
Juby Babu and Zaheer Kachwala
Jan 19 2026 6:55AM
Software
Australia social media ban hits 4.7 million accounts
In first month.
Staff Writer
Jan 16 2026 7:45AM
Software
Defence's VMware contract climbs to $178m
For the next three years.
Ry Crozier
Jan 13 2026 6:57AM
Software
Apple, Google strike Gemini deal for revamped Siri
Under a multi-year deal.
Zaheer Kachwala and Aditya Soni
Jan 13 2026 6:48AM
Software
China is closing in on US technology lead despite constraints
AI researchers say.
Laurie Chen
Jan 12 2026 3:28AM
Software
India proposes forcing smartphone makers to give source code
In security overhaul.
Aditya Kalra and Munsif Vengattil
Jan 12 2026 3:22AM
Software
Meta is sued by US Virgin Islands over ads for scams, dangers to children
Engagement and revenue allegedly prioritised over safety.
Jeff Horwitz
Dec 31 2025 10:14AM
Software
Origin Energy puts $210m into spinout of Kraken from Octopus Energy
Powering the utility's retail business transformation.
Staff Writer
Dec 30 2025 12:43PM
Software
New York to require social media platforms to display mental health warnings
Under a new law.
Jasper Ward
Dec 27 2025 11:53AM
Software
Waymo to update software after power outage snarls robotaxis
Gridlocked parts of San Francisco.
David Shepardson
Dec 24 2025 10:39PM
Software
NSW Housing Development Authority largely cleared on shadow AI use
Staff reminded to only use sanctioned software.
Ry Crozier
Dec 24 2025 12:02PM
Software
Suncorp turns to multi-agent AI for business transformation
Will seek to reuse agent componentry to ease regulatory burden.
Andrew Colley
Dec 23 2025 7:00AM
Software
CASA exploring AI for digital asset operations
With strict needs for onshore processing and storage.
Andrew Colley
Dec 19 2025 6:43AM
Software
ATO, AFP, AER and Veterans' Affairs get IT modernisation funds
Multi-year tech investments planned.
Ry Crozier
Dec 17 2025 11:00PM
Hardware
Gov backs its own AI adoption with $225m
Major funding injection to support whole-of-government use.
Ry Crozier
Dec 17 2025 7:03PM
Software
OpenAI gets edge over Microsoft Copilot at La Trobe
Will make ChatGPT Edu available to 40,000 students by FY27.
Andrew Colley
Dec 17 2025 5:10AM
Software
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