nbn co

NBN Co removes barriers to lodging a support ticket

NBN Co removes barriers to lodging a support ticket

New service health card to help RSPs diagnose and escalate faults.
Ry Crozier Nov 20 2019 1:39PM Telco/ISP
NBN Co claims internet providers will milk it for rebates

NBN Co claims internet providers will milk it for rebates

While arguing it could also be persuaded to game the system for revenue.
Ry Crozier Nov 20 2019 6:55AM Telco/ISP
NBN Co to run CX transformation

NBN Co to run CX transformation

Builds new CoE, plans to deploy new software.
Ry Crozier Nov 19 2019 7:10AM Telco/ISP
NBN Co is skipping "thousands" of premises a month

NBN Co is skipping "thousands" of premises a month

Unable to order a service for over two years.
Ry Crozier Nov 18 2019 1:43PM Telco/ISP
NBN Co threatens to halt future FTTN upgrades

NBN Co threatens to halt future FTTN upgrades

If it is forced to pay up for faults and slow services.
Ry Crozier Nov 18 2019 7:15AM Telco/ISP
NBN Co resists calling in reinforcements for FTTC build

NBN Co resists calling in reinforcements for FTTC build

As FY20 targets look as large as ever.
Ry Crozier Nov 13 2019 7:10AM Telco/ISP
NBN Co urged to over-provision downlink on all services

NBN Co urged to over-provision downlink on all services

Giving all customers a chance of hitting top theoretical speed.
Ry Crozier Nov 7 2019 3:22PM Networking
NBN Co's low-end price offers lead to disagreement

NBN Co's low-end price offers lead to disagreement

Leaves some enthused, others underwhelmed.
Ry Crozier Nov 5 2019 1:25PM Telco/ISP
NBN Co loses security talent to cashed-up banks

NBN Co loses security talent to cashed-up banks

Looks to rebuild, with some changes.
Ry Crozier Nov 4 2019 7:00AM Training & Development
NBN Co restructures to set up new regional business unit

NBN Co restructures to set up new regional business unit

Combines wireless, satellite and customer ops.
Ry Crozier Oct 31 2019 11:20AM Telco/ISP
NSW Education to trial NBN Sky Muster Plus

NSW Education to trial NBN Sky Muster Plus

Deliver classes to remote homesteads.
Ry Crozier Oct 28 2019 6:55AM Telco/ISP
NBN Co now insists $200m not cut from wireless budget

NBN Co now insists $200m not cut from wireless budget

Reverses its own position.
Ry Crozier Oct 23 2019 10:10AM Telco/ISP
NBN Co uses enterprise to finance more fibre for its network

NBN Co uses enterprise to finance more fibre for its network

Reframes contentious market entry as side-door to a 'social good'.
Ry Crozier Oct 23 2019 6:23AM Telco/ISP
NBN Co redirects $200m wireless capex into HFC, FTTC

NBN Co redirects $200m wireless capex into HFC, FTTC

After 91,000 phantom premises cut from rollout.
Ry Crozier Oct 22 2019 6:55AM Telco/ISP
NBN Co downsizes wireless, satellite footprints by 130,000 'premises'

NBN Co downsizes wireless, satellite footprints by 130,000 'premises'

Because those 'premises' don’t actually exist.
Ry Crozier Oct 17 2019 1:25PM Telco/ISP
NBN Co claims it will take Australia to 13th in the world for broadband

NBN Co claims it will take Australia to 13th in the world for broadband

As CEO calls high-speed broadband a human right.
Ry Crozier Oct 17 2019 1:41AM Telco/ISP
Telstra says Australia would have gotten 100Mbps without NBN

Telstra says Australia would have gotten 100Mbps without NBN

Ramps up criticism of government-backed telco project.
Ry Crozier Oct 15 2019 10:22AM Telco/ISP
Telstra 'reassured' as ACCC looks into NBN pricing

Telstra 'reassured' as ACCC looks into NBN pricing

Has wanted a price cut for the past year.
Ry Crozier Oct 14 2019 4:36PM Telco/ISP
NBN Co faces ACCC challenge to set prices

NBN Co faces ACCC challenge to set prices

With particular focus on finding affordable options.
Ry Crozier Oct 14 2019 10:37AM Telco/ISP
NBN Co to revive HFC self-installation option

NBN Co to revive HFC self-installation option

After pausing launch plans in 2017.
Ry Crozier Oct 14 2019 7:00AM Telco/ISP

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