problem

How NBN Co pieced its service assurance function back together

How NBN Co pieced its service assurance function back together

'Jigsaw' transformation delivers $100m in benefits.
Ry Crozier Apr 13 2021 6:55AM Telco/ISP
Optus rethinks how telco customer problems get solved

Optus rethinks how telco customer problems get solved

Tries to avoid customers being on hold or re-explaining issue.
Ry Crozier Jun 11 2019 7:15AM Software
NBN Co finally reveals extent of micronode problem

NBN Co finally reveals extent of micronode problem

Only 1 percent of boxes are serviceable.
Ry Crozier Jul 10 2017 12:00PM Telco/ISP
IT no longer a competitive advantage: futurist

IT no longer a competitive advantage: futurist

Former tech exec ponders the future of the CIO.
Brett Winterford Jul 26 2012 12:30PM Strategy
NT tracks problem drinkers with biometrics

NT tracks problem drinkers with biometrics

Installs system at 14 protective custody watch houses.
Staff Writers May 24 2012 11:51AM Hardware
Committee rejects biometrics for problem gamblers

Committee rejects biometrics for problem gamblers

Recommends national standards for machines.
Ry Crozier May 6 2011 2:09PM Security
Westpac data centre blacks out

Westpac data centre blacks out

Updated: Merchant services restored, internet banking returns.
Ry Crozier May 5 2011 8:19AM Financial Services
Microsoft investigates Windows Phone 7 data problem

Microsoft investigates Windows Phone 7 data problem

Phantom data usage.
Liam Tung Jan 11 2011 6:40AM Hardware
Glitches disrupt downloads of NAB's iPad, iPhone apps

Glitches disrupt downloads of NAB's iPad, iPhone apps

Online banking app on the fritz.
Brett Winterford Nov 15 2010 5:44PM Software
McAfee warns of imminent cyber warfare

McAfee warns of imminent cyber warfare

Urges public and private sectors to share.
Phil Muncaster Nov 18 2009 6:25AM Security
Twitter cross-site scripting flaw 'still not fixed'

Twitter cross-site scripting flaw 'still not fixed'

Completely misses the point.
Phil Muncaster Aug 28 2009 6:01AM Security
Sharing information key to cracking e-crime

Sharing information key to cracking e-crime

The scale of electronic crime is incalculable because of inadequacies in the reporting system, according to the European Union's IT security unit.
Phil Muncaster Oct 8 2008 6:47AM Security
Nasa solves Martian soil problem

Nasa solves Martian soil problem

Nasa scientists controlling the Phoenix Mars probe have successfully solved the problem of lumpy Martian soil which has held up analysis of samples for a few days..
Andrew Charlesworth Jun 12 2008 2:16PM Hardware
German entrepreneurs claim to solve the password problem

German entrepreneurs claim to solve the password problem

Forgotten and mislaid passwords could be a thing of the past. A German start-up claims its typing recognition system will solve the problems associated with traditional password authentication.
Paul Fisher Nov 12 2007 10:04AM Security
XSS is a large problem

XSS is a large problem

Seen as an end-user issue, cross-site scripting has been ignored for too long. Now attacks are on the rise.
Ken Munro Feb 28 2007 2:27PM Security
Nintendo looks into flying Wii problem

Nintendo looks into flying Wii problem

Over-enthusiastic gamers throwing their Wii controllers around.
Will Head Dec 11 2006 9:47AM Hardware
Database security 'IT's biggest problem'

Database security 'IT's biggest problem'

Database security is the biggest problem facing the IT industry, according to one security expert.
Rene Millman Aug 8 2006 12:14PM Security
Parents and enterprises warned of ‘Podporn’ problem

Parents and enterprises warned of ‘Podporn’ problem

Security experts issued a warning about the fast growing problem of pornography being accessed via devices such the new video-enabled Apple iPod or Sony PSP.
William Eazel Jan 10 2006 11:00AM Security
Business must tackle DDoS problem

Business must tackle DDoS problem

Joined up thinking and combination defenses are key, says Mick Scully
Staff Writers Nov 11 2005 4:12PM Security
Ex-MI5 chief brands encryption 'a momentary problem to overcome'

Ex-MI5 chief brands encryption 'a momentary problem to overcome'

The former head of MI5 (Britain's secret intelligence agency) said that technology has made the work of spies much easier - but better encryption techniques have made it easier for terrorists to protect their secrets.
René Millman Oct 18 2005 2:21PM Security

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