News

NAB processed RACV direct debit debacle

NAB processed RACV direct debit debacle

Ran toxic file in good faith.
Julian Bajkowski Nov 15 2018 12:24PM Financial Services
Govt to pressure telcos to host call centres onshore

Govt to pressure telcos to host call centres onshore

To resolve complaints faster.
Ry Crozier Nov 15 2018 12:14PM Telco/ISP
Innovators get leg-up in new NSW govt pitchfest

Innovators get leg-up in new NSW govt pitchfest

Thirteen ‘Pitch to Pilot’ finalists revealed.
Justin Hendry Nov 15 2018 11:48AM Strategy
TIO targeted for massive shake-up

TIO targeted for massive shake-up

Making it much harder to accept and handle complaints.
Ry Crozier Nov 15 2018 10:57AM Telco/ISP
Ford, Walmart collaborate on automated-vehicle delivery

Ford, Walmart collaborate on automated-vehicle delivery

Miami pilot prepares for planed 2021 driverless vehicle launch.
Staff Writer Nov 15 2018 6:43AM Hardware
Special Report: How ZTE helped Venezuela create China-style social control

Special Report: How ZTE helped Venezuela create China-style social control

Fatherland card.
Angus Berwick Nov 15 2018 6:43AM Benchmarking Change
Aussie neobank Xinja beds down its SAP core

Aussie neobank Xinja beds down its SAP core

Uses pre-configuration to avoid customisation and cost.
Ry Crozier Nov 15 2018 12:15AM Financial Services
Greens propose $250m NBN migration assistance fund

Greens propose $250m NBN migration assistance fund

To bridge affordability gap.
Ry Crozier Nov 14 2018 7:00PM Telco/ISP
Qld Treasury deploys Nuance virtual assistant

Qld Treasury deploys Nuance virtual assistant

AI-powered bot latest in machine learning work.
Justin Hendry Nov 14 2018 4:16PM Software
Senate forces My Health Record opt-out extension

Senate forces My Health Record opt-out extension

As opt-out portal falls over.
Justin Hendry Nov 14 2018 2:20PM Software
RACV rolls refunds for direct debit disaster, can’t say when funds will clear

RACV rolls refunds for direct debit disaster, can’t say when funds will clear

Life's a batch as customers mull class action.
Julian Bajkowski Nov 14 2018 12:28PM Financial Services
ABS may stop counting Internet access in 2021 census

ABS may stop counting Internet access in 2021 census

Everyone's got a smartphone, so ABS thinks it's pointless to ask now.
Simon Sharwood Nov 14 2018 12:11PM Strategy
DTA told to enshrine digital identity system in law

DTA told to enshrine digital identity system in law

Metadata retention also needs addressing.
Justin Hendry Nov 14 2018 11:40AM Strategy
NSW lockdown on drone use around prisons

NSW lockdown on drone use around prisons

Over 60 incidents in the last 4 years.
Matt Johnston Nov 14 2018 10:23AM Hardware
Microsoft closes actively exploited Windows zero-day

Microsoft closes actively exploited Windows zero-day

Remote code execution bugs in Edge taken care of too.
Juha Saarinen Nov 14 2018 9:37AM Security
ATO seeks portable Panic Button for 20,000 staff

ATO seeks portable Panic Button for 20,000 staff

To report ‘security or first aid issues’ in the office and the field.
Simon Sharwood Nov 14 2018 7:00AM Cloud
RACV 'system error' empties bank accounts, credit cards

RACV 'system error' empties bank accounts, credit cards

No resolution after direct debits go feral.
Ry Crozier , Julian Bajkowski Nov 14 2018 7:00AM Financial Services
German officials raise China alarm as 5G auctions loom

German officials raise China alarm as 5G auctions loom

Last-ditch drive to exclude Huawei.
Noah Barkin Nov 14 2018 6:55AM Strategy
Amazon picks NYC, Wash. D.C. area for US$5bn new HQ

Amazon picks NYC, Wash. D.C. area for US$5bn new HQ

Offices for more than 25,000 people in each city.
Jeffrey Dastin and David Shepardson Nov 14 2018 6:55AM Strategy
Dell taps banks to raise more cash for tracking stock offer - sources

Dell taps banks to raise more cash for tracking stock offer - sources

Working with investment banks.
Liana B. Baker and Greg Roumeliotis Nov 14 2018 6:55AM Financial Services

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