Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

NSW National Parks web app accessed by OpenAI agent

NSW National Parks web app accessed by OpenAI agent

Incident classified as a "misalignment".
Ry Crozier Oct 4 2026 12:11PM Security
NSW Health uses AI to help map staff access to digital patient record system

NSW Health uses AI to help map staff access to digital patient record system

Runs Amazon Bedrock.
Ry Crozier Oct 2 2026 6:55AM Cloud
ACCAN wants temporary disaster roaming mandate

ACCAN wants temporary disaster roaming mandate

Not left to telco discretion.
Ry Crozier Oct 2 2026 6:42AM Telco/ISP
Fortescue introduces agentic 'capability' to procurement

Fortescue introduces agentic 'capability' to procurement

Drives a reduction of working capital requirements.
Ry Crozier Oct 1 2026 12:10PM Finance
Home Affairs orders gov-wide 'legacy' system stocktake within six months

Home Affairs orders gov-wide 'legacy' system stocktake within six months

After OpenAI agent interaction with Medicare statistics site.
Ry Crozier Sep 30 2026 10:08AM Security
Australian Energy Regulator appoints permanent CIO

Australian Energy Regulator appoints permanent CIO

After its separation from the competition watchdog.
Ry Crozier Sep 30 2026 6:08AM Training & Development
OpenAI agent accessed "credentials" via Medicare data portal

OpenAI agent accessed "credentials" via Medicare data portal

May explain government's alarm surrounding the incident.
Ry Crozier , Juha Saarinen Sep 29 2026 4:39PM Security
Telstra payphone granted heritage status

Telstra payphone granted heritage status

"On social and historical grounds".
Ry Crozier Sep 29 2026 3:01PM Telco/ISP
Australia Post signs three-year deal with Telstra

Australia Post signs three-year deal with Telstra

Transition already hitting scale.
Ry Crozier Sep 29 2026 7:01AM Telco/ISP
Charles Darwin University setting up 'real-time view' of institution

Charles Darwin University setting up 'real-time view' of institution

ITSM replacement evolves into something much bigger.
Ry Crozier Sep 29 2026 6:40AM Software
Downer invests in security as contracts increasingly demand it

Downer invests in security as contracts increasingly demand it

Turns up application control, limits privilege.
Ry Crozier Sep 28 2026 6:54AM Security
Vocus plans fibre link between Brisbane and Darwin

Vocus plans fibre link between Brisbane and Darwin

Second leg of ADIP project.
Ry Crozier Sep 24 2026 2:53PM Telco/ISP
Australian Medicare data portal "infiltrated" by OpenAI agent

Australian Medicare data portal "infiltrated" by OpenAI agent

Accessed "public and non-public files".
Ry Crozier Sep 24 2026 7:38AM Security
AGL builds AI agent for security architecture reviews

AGL builds AI agent for security architecture reviews

Getting to first draft faster.
Ry Crozier Sep 24 2026 6:49AM Security
ATO culture keeps a cap on agentic AI ambitions

ATO culture keeps a cap on agentic AI ambitions

Some preliminary preparation work afoot.
Ry Crozier Sep 23 2026 1:24PM Software
Telstra deploys AI agent to help it meet customer service guarantee

Telstra deploys AI agent to help it meet customer service guarantee

Outlines roadmap for Agentforce use.
Ry Crozier Sep 23 2026 6:42AM Software
Suncorp Group brings AI into its risk function

Suncorp Group brings AI into its risk function

Reveals two use cases.
Ry Crozier Sep 22 2026 6:52AM Financial Services
Aussie mobile telcos face 'automatic' customer compensation for outages

Aussie mobile telcos face 'automatic' customer compensation for outages

But major parties split on the proposal.
Ry Crozier Sep 21 2026 3:40PM Telco/ISP
Anglicare Victoria secures its AI adoption

Anglicare Victoria secures its AI adoption

Podcast: Director of IT Services Dean Mills.
Ry Crozier Sep 21 2026 6:12AM Security
Westpac spends US$12,000 in AI tokens on intranet migration

Westpac spends US$12,000 in AI tokens on intranet migration

But ROI from AI use may not always be this clear.
Ry Crozier Sep 18 2026 6:49AM Financial Services

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