Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Toyota Finance Australia upgrades its ERP

Toyota Finance Australia upgrades its ERP

Moves to S/4HANA cloud public edition.
Ry Crozier Nov 4 2026 6:43AM Finance
Westpac reveals AI cut data warehouse migration cost from $70m to $35m

Westpac reveals AI cut data warehouse migration cost from $70m to $35m

Creates reusable pattern.
Ry Crozier Nov 2 2026 1:11PM Financial Services
Defence declares "absolute acceleration" in its AI adoption

Defence declares "absolute acceleration" in its AI adoption

Conducts 60 internal interviews in 12 weeks to understand use cases.
Ry Crozier Nov 2 2026 6:54AM Software
Defence mandates move off VMware

Defence mandates move off VMware

In lead-up to its licence bill doubling.
Ry Crozier Oct 30 2026 6:57AM Cloud
BHP eyes momentum as it scales digital systems across supply chain

BHP eyes momentum as it scales digital systems across supply chain

Outlines new wins around ore movement and management.
Ry Crozier Oct 30 2026 6:40AM Hardware
Telstra deploys billing reconciliation AI agent

Telstra deploys billing reconciliation AI agent

Links up with new Microsoft consulting unit.
Ry Crozier Oct 28 2026 3:07PM Software
TAFE NSW creates digital guidance for staff to use its SAP systems

TAFE NSW creates digital guidance for staff to use its SAP systems

For purchasing and expenses.
Ry Crozier Oct 28 2026 2:23PM Finance
Southern Cross Credit Union asks AI agent to handle account balance requests

Southern Cross Credit Union asks AI agent to handle account balance requests

Built on Agentforce Voice.
Ry Crozier Oct 27 2026 7:16PM Financial Services
Parliamentary Information and Cyber Resilience upgrade has $40m budget

Parliamentary Information and Cyber Resilience upgrade has $40m budget

Three streams of work.
Ry Crozier Oct 27 2026 6:48AM Security
IAG's SAP migration brings process and data into sharp focus

IAG's SAP migration brings process and data into sharp focus

While laying foundations for AI in its finance function.
Ry Crozier Oct 26 2026 6:23AM Financial Services
Relationships Australia SA uses AI agent to assess at-risk clients

Relationships Australia SA uses AI agent to assess at-risk clients

While they wait for an appointment.
Ry Crozier Oct 23 2026 6:34AM Emerging Tech
AGL hits half-million milestone with passkey adoption

AGL hits half-million milestone with passkey adoption

Talks tech stack and approach to authentication uplift.
Ry Crozier Oct 23 2026 6:30AM Security
Suntory Oceania taps Databricks, Copilot Pro in AI drive

Suntory Oceania taps Databricks, Copilot Pro in AI drive

With agentic exploration also on the cards.
Ry Crozier Oct 22 2026 6:48AM Software
Edith Cowan University is building AI into its admissions process

Edith Cowan University is building AI into its admissions process

Could lead to automated offers being sent to prospective students.
Ry Crozier Oct 20 2026 6:36AM Cloud
SUBCO brings in joint CIO and CISO

SUBCO brings in joint CIO and CISO

Preparing IT and security functions for the "next phase of growth".
Ry Crozier Oct 20 2026 6:23AM Training & Development
Flight Centre Global Leisure deploys AI agent to help build holidays

Flight Centre Global Leisure deploys AI agent to help build holidays

As well as to improve support options for customers.
Ry Crozier Oct 19 2026 6:50AM Software
ASIC's security and data chiefs to leave in December

ASIC's security and data chiefs to leave in December

Corporate watchdog now wants a CISO, CDAO and "contract CTO".
Ry Crozier Oct 16 2026 6:58AM Training & Development
TPG runs 5G network slicing trial for eftpos payments

TPG runs 5G network slicing trial for eftpos payments

At Royal Adelaide Show.
Ry Crozier Oct 16 2026 12:28AM Telco/ISP
TfNSW's 'Project Guardian' senses rail corridor, highway incursions

TfNSW's 'Project Guardian' senses rail corridor, highway incursions

Trial uses technology sourced from multiple vendors.
Ry Crozier Oct 14 2026 5:00PM Hardware
Kogan taps AI agent to handle customer service

Kogan taps AI agent to handle customer service

Handling everything from order status to initiating returns.
Ry Crozier Oct 14 2026 6:45AM Emerging Tech

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