Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Optus to answer privacy court case stemming from 2022 data breach

Optus to answer privacy court case stemming from 2022 data breach

Fresh action filed against telco.
Ry Crozier Aug 8 2025 11:40AM Telco/ISP
Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

Industry to be consulted on transition, pricing and more.
Ry Crozier Aug 5 2025 11:09AM Telco/ISP
Guzman y Gomez continues to deploy Workday as core people platform

Guzman y Gomez continues to deploy Workday as core people platform

Looks to AI to aid efficiency drive.
Ry Crozier Aug 5 2025 6:53AM HR
Gov to encourage vuln research, puts insurers and NFPs on notice

Gov to encourage vuln research, puts insurers and NFPs on notice

Kicks off 2026-28 cyber strategy evolution.
Ry Crozier Jul 30 2025 6:57AM Security
CBA AI 'voice bot' deployment linked to review of 45 roles

CBA AI 'voice bot' deployment linked to review of 45 roles

Used to triage inbound calls.
Ry Crozier Jul 29 2025 11:23AM Financial Services
Bunnings pilots AI for its 55,000-strong workforce

Bunnings pilots AI for its 55,000-strong workforce

Creates talent pools and career growth opportunities.
Ry Crozier Jul 29 2025 6:41AM HR
NT gov agency targeted in alleged $3.5m BEC scam

NT gov agency targeted in alleged $3.5m BEC scam

Sydney man charged by federal authorities.
Ry Crozier Jul 28 2025 6:49AM Security
NBN Co to axe millions of useless planned outage notifications

NBN Co to axe millions of useless planned outage notifications

Purge underway.
Ry Crozier Jul 25 2025 6:20AM Telco/ISP
Australia Post brings Adobe into customer experience transformation

Australia Post brings Adobe into customer experience transformation

Will use AI capabilities to scale its content production.
Ry Crozier Jul 24 2025 12:05PM Marketing
NBN Co's new push for 1 million premises to make fibre switch

NBN Co's new push for 1 million premises to make fibre switch

Expands its targeting of problem copper connections.
Ry Crozier Jul 24 2025 6:00AM Telco/ISP
Anglicare Sydney starts using AI in HR operations

Anglicare Sydney starts using AI in HR operations

Initially in areas such as recruitment and job coaching.
Ry Crozier Jul 23 2025 6:00AM HR
ABS cultivates new data sources to power its agriculture numbers

ABS cultivates new data sources to power its agriculture numbers

Podcast: The post-census data collection era.
Ry Crozier Jul 21 2025 6:00AM Software
Dymocks modernises system used to manage 40 million products

Dymocks modernises system used to manage 40 million products

Goes cloud-native to cut costs and improve data fidelity.
Ry Crozier Jul 17 2025 6:51AM Cloud
Telstra warns network upgrade funds being eaten up by compliance costs

Telstra warns network upgrade funds being eaten up by compliance costs

Battles regulatory and policy myopia.
Ry Crozier Jul 16 2025 11:07AM Telco/ISP
Woodside Energy builds an industrial data fabric

Woodside Energy builds an industrial data fabric

To get data from its assets into a digital twin faster.
Ry Crozier Jul 16 2025 6:46AM Cloud
Hungry Jack's stands up Workday for its 30,000 people

Hungry Jack's stands up Workday for its 30,000 people

Transforms its people strategy and systems.
Ry Crozier Jul 16 2025 6:42AM HR
Vic Police uses AI to reformat community-submitted crime reports

Vic Police uses AI to reformat community-submitted crime reports

Hopes to grow online reporting of non-urgent crime.
Ry Crozier Jul 14 2025 6:43AM Software
CBA using facial recognition logins to verify disputed payments

CBA using facial recognition logins to verify disputed payments

Data-matching technique used in an unfair dismissal case.
Ry Crozier Jul 11 2025 6:52AM Financial Services

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