Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

UGL digitised work order planning after winning electricity contract

UGL digitised work order planning after winning electricity contract

Experiments with field data capture using vehicle-mounted cameras.
Ry Crozier Aug 25 2025 6:55AM Software
Chemist Warehouse runs AI on HR shared inbox

Chemist Warehouse runs AI on HR shared inbox

Drafts responses that HR team can tweak and send.
Ry Crozier Aug 22 2025 6:11AM HR
CBA to keep roles it had reviewed after installing AI bot

CBA to keep roles it had reviewed after installing AI bot

Staff want to be part of the emerging technology conversation.
Ry Crozier Aug 21 2025 1:27PM Emerging Tech
CBA keeps pushing limits of its Workday environment

CBA keeps pushing limits of its Workday environment

Has 20 extension apps now in production.
Ry Crozier Aug 21 2025 6:32AM HR
University of Melbourne reprimanded for using wi-fi data to identify protesters

University of Melbourne reprimanded for using wi-fi data to identify protesters

Long-feared "function creep" materialised.
Ry Crozier Aug 21 2025 6:15AM Networking
Greater Western Water's billing system data issues laid bare

Greater Western Water's billing system data issues laid bare

Looming go-live saw data validation checks relaxed.
Ry Crozier Aug 20 2025 6:32AM Security
TPG Telecom reveals iiNet order management system breached

TPG Telecom reveals iiNet order management system breached

Data accessed.
Ry Crozier Aug 19 2025 9:27AM Security
Flight Centre Corporate now has a single observability strategy and tool

Flight Centre Corporate now has a single observability strategy and tool

Across 95 countries.
Ry Crozier Aug 19 2025 6:50AM Cloud
Australia Post brings Starlink to 270 post offices

Australia Post brings Starlink to 270 post offices

To improve banking and postal service availability and reliability.
Ry Crozier Aug 19 2025 6:21AM Telco/ISP
Suncorp deploys Duck Creek at AAMI

Suncorp deploys Duck Creek at AAMI

Ahead of broader rollout across Australian insurance businesses.
Ry Crozier Aug 15 2025 6:10AM Financial Services
Coles Group to test agentic AI on staff leave booking

Coles Group to test agentic AI on staff leave booking

Plans to augment months-old assistant.
Ry Crozier Aug 14 2025 6:37AM HR
CBA's leaders are keeping a close watch on AI metrics

CBA's leaders are keeping a close watch on AI metrics

Value realisation firmly on the executive radar.
Ry Crozier Aug 13 2025 2:54PM Financial Services
NBN Co weaves AI and automation into its operational "fabric"

NBN Co weaves AI and automation into its operational "fabric"

Details use cases.
Ry Crozier Aug 12 2025 1:19PM Emerging Tech
University of Western Australia resets all staff and student passwords

University of Western Australia resets all staff and student passwords

After 'data breach'.
Ry Crozier Aug 11 2025 1:28PM Security
Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Optus to answer privacy court case stemming from 2022 data breach

Optus to answer privacy court case stemming from 2022 data breach

Fresh action filed against telco.
Ry Crozier Aug 8 2025 11:40AM Telco/ISP
Job seekers had payments cancelled unlawfully by gov IT system

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.
Ry Crozier Aug 6 2025 6:18AM Software
NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

NBN Co signs on to Amazon's Project Kuiper as Sky Muster replacement

Industry to be consulted on transition, pricing and more.
Ry Crozier Aug 5 2025 11:09AM Telco/ISP
Guzman y Gomez continues to deploy Workday as core people platform

Guzman y Gomez continues to deploy Workday as core people platform

Looks to AI to aid efficiency drive.
Ry Crozier Aug 5 2025 6:53AM HR
Gov to encourage vuln research, puts insurers and NFPs on notice

Gov to encourage vuln research, puts insurers and NFPs on notice

Kicks off 2026-28 cyber strategy evolution.
Ry Crozier Jul 30 2025 6:57AM Security

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