Spotlight on Federal Government Spotlight on Federal Government

Governments everywhere have come to realise that digital service delivery can be both more effective and less costly.

Which is why Australia’s Federal government established the Digital Transformation Agency to pave the way for an aggressive push into digital services.

iTnews has chronicled the resulting stream of new initiatives that change the way citizens and businesses work with government.

For this year’s benchmark we received entries from federal agencies detailing such efforts and showcasing how Canberra is not just talking technology, but using it to deliver outcomes that matter for Australians.

How Telstra and others "overcharged" NBN customers

How Telstra and others "overcharged" NBN customers

Analysis: Bad process, bad data.
Ry Crozier Nov 16 2017 6:30AM Telco/ISP
NBN Co looks at 5G options in city areas

NBN Co looks at 5G options in city areas

But Telstra agreements may make it impossible.
Ry Crozier Nov 14 2017 11:53AM Telco/ISP
Telcos draft industry code to improve copper broadband performance

Telcos draft industry code to improve copper broadband performance

Providers to co-operate for deployments.
Juha Saarinen Nov 9 2017 10:30AM Telco/ISP
Volkswagen Australia looks to Salesforce for IoT

Volkswagen Australia looks to Salesforce for IoT

Connected cars, AI factored into future thinking.
Ry Crozier Nov 8 2017 11:00AM Software
Telstra will compensate 42,000 users for slow NBN speeds

Telstra will compensate 42,000 users for slow NBN speeds

FTTN, FTTB customers misled.
Allie Coyne Nov 8 2017 9:18AM Telco/ISP
NBN Co goes on management hiring spree

NBN Co goes on management hiring spree

Unveils plans to recruit 12 exec and general managers.
Ry Crozier Nov 8 2017 6:50AM Telco/ISP
NBN Co readies 1Gbps enterprise Ethernet service

NBN Co readies 1Gbps enterprise Ethernet service

Will hit the market end of next year.
Juha Saarinen Nov 6 2017 7:15AM Telco/ISP
Cockatoos gnaw spare NBN cables on towers

Cockatoos gnaw spare NBN cables on towers

$10,000 replacement on each discovery.
Staff Writers Nov 3 2017 12:40PM Telco/ISP
NBN Co will stay off federal budget books

NBN Co will stay off federal budget books

Profit warnings won't trigger a review.
Ry Crozier Nov 3 2017 6:40AM Telco/ISP
Telstra reviews its NBN CVC consumption weekly

Telstra reviews its NBN CVC consumption weekly

Relies on modem telemetry to manage service quality.
Ry Crozier Nov 2 2017 3:56PM Telco/ISP
ACCC to scrutinise standard of NBN's wholesale services

ACCC to scrutinise standard of NBN's wholesale services

End to the blame game once and for all?
Allie Coyne Nov 2 2017 11:38AM Telco/ISP
ACCC casts doubt on future NBN profits

ACCC casts doubt on future NBN profits

Lays out three 'medium term' options for govt.
Ry Crozier Oct 30 2017 12:26PM Telco/ISP
Exetel to offer NBN-like mobile service

Exetel to offer NBN-like mobile service

Underpinned by Optus.
Ry Crozier Oct 30 2017 10:39AM Telco/ISP
NBN, mobile blackspots could face legal challenge

NBN, mobile blackspots could face legal challenge

Labor advice questions validity of decisions.
Ry Crozier Oct 30 2017 10:23AM Telco/ISP
NBN Co strikes Defence connectivity deal

NBN Co strikes Defence connectivity deal

Upgrades links to 'non-operational' on-base premises.
Ry Crozier Oct 27 2017 6:01AM Telco/ISP
TIO rejigs to better handle NBN complaints

TIO rejigs to better handle NBN complaints

Adopts call by joint parliamentary inquiry.
Ry Crozier Oct 25 2017 10:17AM Telco/ISP
NBN Co leaves speeds data release to RSPs

NBN Co leaves speeds data release to RSPs

Won’t release stats itself.
Ry Crozier Oct 25 2017 8:53AM Telco/ISP
NBN Co looks to launch uncongested 50Mbps service

NBN Co looks to launch uncongested 50Mbps service

Will confirm details before end of the year.
Ry Crozier Oct 25 2017 6:45AM Telco/ISP
NBN Co turns to G.fast to entice business

NBN Co turns to G.fast to entice business

Higher-speed FTTC/B connections.
Ry Crozier Oct 25 2017 6:01AM Telco/ISP
Vocus targets 10 percent of all NBN users

Vocus targets 10 percent of all NBN users

Tries to 'insulate' itself against backhaul costs.
Ry Crozier Oct 24 2017 10:48AM Telco/ISP

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