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How Telstra and others "overcharged" NBN customers

By Ry Crozier

Nov 16 2017 6:30AM

Analysis: Bad process, bad data.

How Telstra and others "overcharged" NBN customers

Telstra and other big retail service providers (RSPs) are refunding thousands of NBN customers for selling them internet services at unattainable speeds as a result of bad NBN Co processes and data. The big RSPs have been publicly shamed for selling NBN customers internet services that ...

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Tags:

customers data nbn nbn co optus process telco telco/isp telstra

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