How Telstra and others "overcharged" NBN customers

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Analysis: Bad process, bad data.

How Telstra and others "overcharged" NBN customers
Telstra and other big retail service providers (RSPs) are refunding thousands of NBN customers for selling them internet services at unattainable speeds as a result of bad NBN Co processes and data. The big RSPs have been publicly shamed for selling NBN customers internet services that ...

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customersdatanbnnbn cooptusprocesstelcotelco/isptelstra

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