tpg telecom

Aussie mobile telcos face 'automatic' customer compensation for outages

Aussie mobile telcos face 'automatic' customer compensation for outages

But major parties split on the proposal.
Ry Crozier Sep 21 2026 3:40PM Telco/ISP
UOMO bill headed to the Senate

UOMO bill headed to the Senate

Where it may face resistance.
Andrew Colley Sep 9 2026 4:51PM Telco/ISP
Feds and telcos tell customers 000 camp-on delays can last up to a minute

Feds and telcos tell customers 000 camp-on delays can last up to a minute

Wait in silence on the line.
Andrew Colley Aug 24 2026 6:41AM Telco/ISP
ACCC to consider mandatory domestic mobile roaming

ACCC to consider mandatory domestic mobile roaming

Telcos divided.
Andrew Colley Aug 5 2026 12:02PM Telco/ISP
Mobile telcos cautious on expanding emergency comms beyond voice

Mobile telcos cautious on expanding emergency comms beyond voice

Current regulations not ready for the change.
Andrew Colley Jul 14 2026 1:35PM Telco/ISP
ACCC rules on Vodafone's Telstra coverage complaint

ACCC rules on Vodafone's Telstra coverage complaint

After new mapping standard comes into effect.
Ry Crozier Jul 2 2026 6:41AM Telco/ISP
Superloop self-serve AI resolutions top 330,000 cases

Superloop self-serve AI resolutions top 330,000 cases

Says economic case for AI will hold as customer base grows.
Andrew Colley Jun 9 2026 6:34AM Telco/ISP
TPG Telecom using AI to chase better customer NPS

TPG Telecom using AI to chase better customer NPS

Taking action to maintain service quality and keep customers happy.
Andrew Colley Jun 3 2026 12:51PM Telco/ISP
Telcos unable to overturn $7.3bn bill to renew mobile spectrum

Telcos unable to overturn $7.3bn bill to renew mobile spectrum

As ACMA backs its draft decision.
Andrew Colley May 20 2026 6:40AM Telco/ISP
ACMA to establish dedicated triple zero division

ACMA to establish dedicated triple zero division

Finds a home for additional cash injection.
Andrew Colley May 13 2026 3:28PM Telco/ISP
Vocus revives CTO role, brings in ex-Telstra networks exec

Vocus revives CTO role, brings in ex-Telstra networks exec

After nine years without using the title.
Andrew Colley May 12 2026 6:18AM Telco/ISP
Telstra not seeking to lock rivals out of mobile-to-satellite bands

Telstra not seeking to lock rivals out of mobile-to-satellite bands

SpaceX fears the carrier is seeking to dominate the remaining allocations.
Andrew Colley Apr 30 2026 6:29AM Telco/ISP
Telstra, Optus, TPG say UOMO devised with unrealistic expectations

Telstra, Optus, TPG say UOMO devised with unrealistic expectations

Call for ministerial direction or delay until 2030.
Andrew Colley Apr 21 2026 6:29AM Telco/ISP
New ACMA rules to make telcos more accountable for outages

New ACMA rules to make telcos more accountable for outages

Adds to requirement for "live" outage notifications.
Andrew Colley Mar 30 2026 6:01PM Telco/ISP
ACCC backs tighter rules on mobile coverage claims

ACCC backs tighter rules on mobile coverage claims

Opacity makes enforcing consumer laws difficult.
Andrew Colley Mar 11 2026 6:34AM Telco/ISP
TPG Telecom and Optus clash with Telstra over ACMA mobile coverage maps plan

TPG Telecom and Optus clash with Telstra over ACMA mobile coverage maps plan

As Telstra faces wiping a million square kilometres from its service coverage map.
Andrew Colley Mar 9 2026 1:26PM Telco/ISP
Telstra asks Treasury to cap spectrum prices at $3.9 billion

Telstra asks Treasury to cap spectrum prices at $3.9 billion

Says ACMA analysis overvalues the assets by $3.3 billion.
Andrew Colley Feb 9 2026 4:48PM Telco/ISP
Telstra says cost trade-offs will follow if spectrum license obligations stick

Telstra says cost trade-offs will follow if spectrum license obligations stick

Argues current pricing already overvalues the assets.
Andrew Colley Feb 6 2026 6:21AM Telco/ISP
TPG Telecom fears for metro mobile as UOMO looms

TPG Telecom fears for metro mobile as UOMO looms

Recommends further consultation to assess impacts.
Andrew Colley Feb 3 2026 6:44AM Telco/ISP
ACMA tries to source unfixable Samsung handsets

ACMA tries to source unfixable Samsung handsets

For "consumer testing".
Ry Crozier Jan 16 2026 6:54AM Telco/ISP

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