Recent articles by Andrew Colley

Optus to expand headcount by up to 700

Optus to expand headcount by up to 700

Due to insourcing of call centre, operations and retail.
Andrew Colley Feb 26 2026 8:08PM Telco/ISP
Telstra quietly stops LEOsat rollout across remote mobile sites

Telstra quietly stops LEOsat rollout across remote mobile sites

Says rollout has reached only a "relatively small" number of sites so far.
Andrew Colley Feb 25 2026 10:54AM Telco/ISP
Superloop has AI handling most of its customer service

Superloop has AI handling most of its customer service

As technology bests humans in handling support volumes.
Andrew Colley Feb 25 2026 6:52AM Emerging Tech
Labor orders comprehensive review of triple zero legislation

Labor orders comprehensive review of triple zero legislation

Calls on industry to "face reality" about sector's public image.
Andrew Colley Feb 25 2026 6:46AM Telco/ISP
Aussie Broadband lifts 2028 strategic "ambition" to 1.5 million customers

Aussie Broadband lifts 2028 strategic "ambition" to 1.5 million customers

Faces analyst questions about path to revenue aspirations.
Andrew Colley Feb 23 2026 9:55PM Telco/ISP
Telstra says AI cost-benefits need close examination

Telstra says AI cost-benefits need close examination

Identifies 380 use cases.
Andrew Colley Feb 19 2026 2:07PM Telco/ISP
NBN Co defends satellite share as Amazon Leo trials near

NBN Co defends satellite share as Amazon Leo trials near

Opens industry consultation for residential LEOsat broadband pricing.
Andrew Colley Feb 19 2026 8:25AM Telco/ISP
Superloop to buy rival Lynham for $165 million

Superloop to buy rival Lynham for $165 million

To become FTTP "challenger".
Andrew Colley Feb 18 2026 3:04PM Telco/ISP
Concerns over Westpac Unite as tech chiefs depart

Concerns over Westpac Unite as tech chiefs depart

Timing questioned.
Andrew Colley Feb 13 2026 4:07PM Financial Services
Sydney Metro quietly abandoned M1 5G network hopes

Sydney Metro quietly abandoned M1 5G network hopes

Exclusive: Seeking buyer for unused fibre backhaul.
Andrew Colley Feb 13 2026 6:41AM Networking
Fibre now the "dominant" tech in NBN Co's network mix

Fibre now the "dominant" tech in NBN Co's network mix

Powers ahead with overbuild.
Andrew Colley Feb 12 2026 5:38PM Telco/ISP
Service NSW launches Digital ID pilot

Service NSW launches Digital ID pilot

Starting with NSW toll rebate scheme users.
Andrew Colley Feb 11 2026 7:02PM Security
Optus traces mobile outage to database software update glitch

Optus traces mobile outage to database software update glitch

One of four Home Location Registers in its core taken offline.
Andrew Colley Feb 11 2026 4:31PM Software
Aussie Broadband to buy AGL's retail telco arm for $125m

Aussie Broadband to buy AGL's retail telco arm for $125m

Will become NBN Co's third biggest retail customer.
Andrew Colley Feb 11 2026 10:41AM Telco/ISP
Department of Comms reveals text-based triple zero pilot is close

Department of Comms reveals text-based triple zero pilot is close

Expects to sign-off contract with provider before the end of the half.
Andrew Colley Feb 10 2026 1:24PM Telco/ISP
BoM reveals plan to fix website within six months

BoM reveals plan to fix website within six months

Will address major concerns in coming months.
Andrew Colley Feb 10 2026 6:09AM Cloud
Mystery Optus mobile glitch impacts over 100,000 users

Mystery Optus mobile glitch impacts over 100,000 users

Working closely with supplier to trace the issue.
Andrew Colley Feb 9 2026 9:07PM Telco/ISP
Telstra asks Treasury to cap spectrum prices at $3.9 billion

Telstra asks Treasury to cap spectrum prices at $3.9 billion

Says ACMA analysis overvalues the assets by $3.3 billion.
Andrew Colley Feb 9 2026 4:48PM Telco/ISP
REA Group brings conversational AI search to realestate.com.au

REA Group brings conversational AI search to realestate.com.au

As natural language search is extended to 50 percent of visitors.
Andrew Colley Feb 6 2026 4:10PM Software
Telstra says cost trade-offs will follow if spectrum license obligations stick

Telstra says cost trade-offs will follow if spectrum license obligations stick

Argues current pricing already overvalues the assets.
Andrew Colley Feb 6 2026 6:21AM Telco/ISP

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