Recent articles by Andrew Colley

Telstra overruled in mobile coverage claims stoush

Telstra overruled in mobile coverage claims stoush

Counters ACMA ruling with results of its own tests.
Andrew Colley Mar 31 2026 10:17AM Telco/ISP
New ACMA rules to make telcos more accountable for outages

New ACMA rules to make telcos more accountable for outages

Adds to requirement for "live" outage notifications.
Andrew Colley Mar 30 2026 6:01PM Telco/ISP
ACMA to set safeguards for telco consumers directly

ACMA to set safeguards for telco consumers directly

Co-regulatory arrangements facing the end.
Andrew Colley Mar 27 2026 11:25AM Telco/ISP
Macquarie University appoints interim AI chief

Macquarie University appoints interim AI chief

New AI programs coming.
Andrew Colley Mar 26 2026 4:42AM Software
Phillip Britt exits Aussie Broadband board

Phillip Britt exits Aussie Broadband board

Ends technical advisory role.
Andrew Colley Mar 24 2026 1:15PM Telco/ISP
Rodd & Gunn eyes headless ecommerce

Rodd & Gunn eyes headless ecommerce

Also looking at loyalty capability.
Andrew Colley Mar 24 2026 6:44AM Emerging Tech
Yarra Valley Water betting on AI to predict asset failures

Yarra Valley Water betting on AI to predict asset failures

But faces tough LLM hosting dilemma.
Andrew Colley Mar 23 2026 6:43AM Cloud
NAB readies to scale AI-based customer interaction

NAB readies to scale AI-based customer interaction

Extends its 'customer brain'.
Andrew Colley Mar 20 2026 6:22AM Financial Services
Triple zero guardian to ponder minimum mobile network performance rules

Triple zero guardian to ponder minimum mobile network performance rules

Adequacy of ACMA's powers also under scrutiny.
Andrew Colley Mar 18 2026 3:24PM Telco/ISP
SUBCO to split Syd-Melb leg of east-west cable between sea and land

SUBCO to split Syd-Melb leg of east-west cable between sea and land

Engineering diversity into transcontinental paths.
Andrew Colley Mar 17 2026 11:54AM Telco/ISP
Optus appoints new OSS chief

Optus appoints new OSS chief

To strengthen leadership of new division.
Andrew Colley Mar 17 2026 6:58AM Telco/ISP
Superloop's AI push continues with billing system project

Superloop's AI push continues with billing system project

To be consolidated into cloud-based system.
Andrew Colley Mar 16 2026 6:15AM Software
Woolworths' AI customer problem-solving a question of semantics

Woolworths' AI customer problem-solving a question of semantics

Exploring semantic search.
Andrew Colley Mar 11 2026 6:41AM Software
ACCC backs tighter rules on mobile coverage claims

ACCC backs tighter rules on mobile coverage claims

Opacity makes enforcing consumer laws difficult.
Andrew Colley Mar 11 2026 6:34AM Telco/ISP
IAG prepares integration engineering for AI

IAG prepares integration engineering for AI

Exploring AI augmentation.
Andrew Colley Mar 10 2026 6:45AM Software
TPG Telecom and Optus clash with Telstra over ACMA mobile coverage maps plan

TPG Telecom and Optus clash with Telstra over ACMA mobile coverage maps plan

As Telstra faces wiping a million square kilometres from its service coverage map.
Andrew Colley Mar 9 2026 1:26PM Telco/ISP
Hollard Insurance pilots AI in claims division

Hollard Insurance pilots AI in claims division

"Tremendous upside" for disaster claims management.
Andrew Colley Mar 6 2026 6:42AM Software
Macquarie Uni's AI chief heads to La Trobe

Macquarie Uni's AI chief heads to La Trobe

To become a pro vice-chancellor focused solely on AI.
Andrew Colley Mar 5 2026 12:01AM Cloud
Asahi Beverages targeting real-time sales insight

Asahi Beverages targeting real-time sales insight

As it prepares for AI.
Andrew Colley Mar 4 2026 6:50AM Emerging Tech
Telstra pushes forward with agentic AI plans

Telstra pushes forward with agentic AI plans

Chasing a "state of architecture" to deploy Agentforce.
Andrew Colley Mar 3 2026 6:33AM Software

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