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First npm worm "Shai-Hulud" released in supply chain attack
Effective resilience requires more than just security tools
Woodside Energy sets up a unified enterprise data platform
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IBM Australia cuts analytics and support staff
Redundancy round over past fortnight.
Ry Crozier
Apr 16 2018 7:00AM
Training & Development
NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
Ry Crozier
Mar 9 2018 11:45AM
Telco/ISP
NBN Co attacks backlog of "aged" support tickets
Multi-technology mix proves to be blessing and curse.
Ry Crozier
Oct 16 2017 9:47AM
Telco/ISP
NSW Police signs five-year, $55m deal with IBM
Bundles up support and taps into new products.
Allie Coyne
Jun 19 2017 6:45AM
Software
IBM wins another extension to $1bn Human Services deal
Passes 11 year mark with $484m contract signing.
Staff Writers
Mar 11 2016 7:17AM
Software
NEC snatches $37m DFAT support deal from Fujitsu
Contract awarded for first major ICN tender.
Paris Cowan
Aug 17 2015 6:27AM
Networking
ASX opens new tech, customer support centre
Co-locates staff on new level in Liquidity Centre.
Allie Coyne
Apr 24 2015 11:20AM
Strategy
Samsung offers enterprise support for all devices, systems
Targets Apple, IBM tie-up with new 'business partner' approach.
Allie Coyne
Oct 8 2014 9:05AM
Software
There's no coke and hookers in the cloud
[Blog post] Where did the love go?
Brett Winterford
Sep 17 2014 6:23AM
Software
DFAT puts Fujitsu SATIN support deal up for grabs
First piece of $216m ICN work goes public.
Allie Coyne
Aug 18 2014 10:45AM
Telco/ISP
Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Allie Coyne
Aug 14 2014 6:40AM
Strategy
Microsoft gives deadline for end of IE8 support
Wants users to migrate to IE11.
Staff Writers
Aug 11 2014 12:07PM
Software
Optus upgrades mobile chat support
Delivered from Australia and India.
Juha Saarinen
Jul 17 2014 11:53AM
Telco/ISP
Kicking the XP habit is hard
[Blog post] Nobody should use XP any more, but...they do.
Juha Saarinen
Jul 8 2014 2:10PM
Security
Minister defends NZ's slow migration off XP
But opposition slams waste of taxpayer money.
Juha Saarinen
Jul 8 2014 5:28AM
Security
Oracle ends Java support for Windows XP
Users told to upgrade.
Penny Wolf
Jul 7 2014 12:02PM
Security
NSW Education culls 600 tech support roles
Funding no longer available after laptops program ends.
Allie Coyne
Jun 7 2014 10:14AM
Strategy
Health finally takes IBM outsourcing deal to tender
Draws the line at six renewals over 14 years.
Allie Coyne
Jun 2 2014 6:44AM
Software
Centrelink urged to improve online services
Gap between service delivery rhetoric and reality.
Allie Coyne
Apr 30 2014 6:47AM
Software
Windows XP users at risk with new IE exploit
No fix for those on unsupported OS.
Darren Pauli
Apr 28 2014 10:07AM
Security
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