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IBM Australia cuts analytics and support staff

IBM Australia cuts analytics and support staff

Redundancy round over past fortnight.
Ry Crozier Apr 16 2018 7:00AM Training & Development
NBN Co receives too many irrelevant fault tickets

NBN Co receives too many irrelevant fault tickets

Cops the blame whether it is responsible or not.
Ry Crozier Mar 9 2018 11:45AM Telco/ISP
NBN Co attacks backlog of "aged" support tickets

NBN Co attacks backlog of "aged" support tickets

Multi-technology mix proves to be blessing and curse.
Ry Crozier Oct 16 2017 9:47AM Telco/ISP
NSW Police signs five-year, $55m deal with IBM

NSW Police signs five-year, $55m deal with IBM

Bundles up support and taps into new products.
Allie Coyne Jun 19 2017 6:45AM Software
IBM wins another extension to $1bn Human Services deal

IBM wins another extension to $1bn Human Services deal

Passes 11 year mark with $484m contract signing.
Staff Writers Mar 11 2016 7:17AM Software
NEC snatches $37m DFAT support deal from Fujitsu

NEC snatches $37m DFAT support deal from Fujitsu

Contract awarded for first major ICN tender.
Paris Cowan Aug 17 2015 6:27AM Networking
ASX opens new tech, customer support centre

ASX opens new tech, customer support centre

Co-locates staff on new level in Liquidity Centre.
Allie Coyne Apr 24 2015 11:20AM Strategy
Samsung offers enterprise support for all devices, systems

Samsung offers enterprise support for all devices, systems

Targets Apple, IBM tie-up with new 'business partner' approach.
Allie Coyne Oct 8 2014 9:05AM Software
There's no coke and hookers in the cloud

There's no coke and hookers in the cloud

[Blog post] Where did the love go?
Brett Winterford Sep 17 2014 6:23AM Software
DFAT puts Fujitsu SATIN support deal up for grabs

DFAT puts Fujitsu SATIN support deal up for grabs

First piece of $216m ICN work goes public.
Allie Coyne Aug 18 2014 10:45AM Telco/ISP
Sydney Trains signs $35m outsourcing deal with HCL

Sydney Trains signs $35m outsourcing deal with HCL

Application support and maintenance.
Allie Coyne Aug 14 2014 6:40AM Strategy
Microsoft gives deadline for end of IE8 support

Microsoft gives deadline for end of IE8 support

Wants users to migrate to IE11.
Staff Writers Aug 11 2014 12:07PM Software
Optus upgrades mobile chat support

Optus upgrades mobile chat support

Delivered from Australia and India.
Juha Saarinen Jul 17 2014 11:53AM Telco/ISP
Kicking the XP habit is hard

Kicking the XP habit is hard

[Blog post] Nobody should use XP any more, but...they do.
Juha Saarinen Jul 8 2014 2:10PM Security
Minister defends NZ's slow migration off XP

Minister defends NZ's slow migration off XP

But opposition slams waste of taxpayer money.
Juha Saarinen Jul 8 2014 5:28AM Security
Oracle ends Java support for Windows XP

Oracle ends Java support for Windows XP

Users told to upgrade.
Penny Wolf Jul 7 2014 12:02PM Security
NSW Education culls 600 tech support roles

NSW Education culls 600 tech support roles

Funding no longer available after laptops program ends.
Allie Coyne Jun 7 2014 10:14AM Strategy
Health finally takes IBM outsourcing deal to tender

Health finally takes IBM outsourcing deal to tender

Draws the line at six renewals over 14 years.
Allie Coyne Jun 2 2014 6:44AM Software
Centrelink urged to improve online services

Centrelink urged to improve online services

Gap between service delivery rhetoric and reality.
Allie Coyne Apr 30 2014 6:47AM Software
Windows XP users at risk with new IE exploit

Windows XP users at risk with new IE exploit

No fix for those on unsupported OS.
Darren Pauli Apr 28 2014 10:07AM Security

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