Telstra's Tumut exchange "severely damaged" by fire
Medicare data matching laws waved through
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NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
NBN Co removes barriers to lodging a support ticket
New service health card to help RSPs diagnose and escalate faults.
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WA Main Roads picks ASG as new outsourcer in $75m deal
Signs for five years of support for apps and infrastructure.
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When it comes to disclosing sponsors, your Google Assistant may be mute
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Labor supports site blocking law expansion
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Human Services inks $480m IBM hardware contract
Extends mainframe support until 2023.
Aug 9 2018 12:00PM
BIRRR drawn into NBN customer support role
Asks govt to fund 'hub' to address the need instead.
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IBM Australia cuts analytics and support staff
Redundancy round over past fortnight.
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NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
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NBN Co attacks backlog of "aged" support tickets
Multi-technology mix proves to be blessing and curse.
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NSW Police signs five-year, $55m deal with IBM
Bundles up support and taps into new products.
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IBM wins another extension to $1bn Human Services deal
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NEC snatches $37m DFAT support deal from Fujitsu
Contract awarded for first major ICN tender.
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ASX opens new tech, customer support centre
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Samsung offers enterprise support for all devices, systems
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DFAT puts Fujitsu SATIN support deal up for grabs
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Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Aug 14 2014 6:40AM
Microsoft gives deadline for end of IE8 support
Wants users to migrate to IE11.
Aug 11 2014 12:07PM
Optus upgrades mobile chat support
Delivered from Australia and India.
Jul 17 2014 11:53AM
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