Lake Macquarie City Council launches new community portal
Russia blocks encrypted email service ProtonMail
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NSW Health completes massive hospital, health service wi-fi rollout
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NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
NBN Co removes barriers to lodging a support ticket
New service health card to help RSPs diagnose and escalate faults.
Nov 20 2019 1:39PM
WA Main Roads picks ASG as new outsourcer in $75m deal
Signs for five years of support for apps and infrastructure.
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When it comes to disclosing sponsors, your Google Assistant may be mute
Voice proves difficult ground for ad-supported searching.
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Labor supports site blocking law expansion
But not before rights holders cop a serve.
Oct 24 2018 6:02PM
Human Services inks $480m IBM hardware contract
Extends mainframe support until 2023.
Aug 9 2018 12:00PM
BIRRR drawn into NBN customer support role
Asks govt to fund 'hub' to address the need instead.
Aug 6 2018 11:17AM
IBM Australia cuts analytics and support staff
Redundancy round over past fortnight.
Apr 16 2018 7:00AM
NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
Mar 9 2018 11:45AM
NBN Co attacks backlog of "aged" support tickets
Multi-technology mix proves to be blessing and curse.
Oct 16 2017 9:47AM
NSW Police signs five-year, $55m deal with IBM
Bundles up support and taps into new products.
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IBM wins another extension to $1bn Human Services deal
Passes 11 year mark with $484m contract signing.
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NEC snatches $37m DFAT support deal from Fujitsu
Contract awarded for first major ICN tender.
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ASX opens new tech, customer support centre
Co-locates staff on new level in Liquidity Centre.
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Samsung offers enterprise support for all devices, systems
Targets Apple, IBM tie-up with new 'business partner' approach.
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There's no coke and hookers in the cloud
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DFAT puts Fujitsu SATIN support deal up for grabs
First piece of $216m ICN work goes public.
Aug 18 2014 10:45AM
Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Aug 14 2014 6:40AM
Microsoft gives deadline for end of IE8 support
Wants users to migrate to IE11.
Aug 11 2014 12:07PM
Optus upgrades mobile chat support
Delivered from Australia and India.
Jul 17 2014 11:53AM
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