support
Human Services inks $480m IBM hardware contract
Extends mainframe support until 2023.
Aug 9 2018 12:00PM
BIRRR drawn into NBN customer support role
Asks govt to fund 'hub' to address the need instead.
Aug 6 2018 11:17AM
IBM Australia cuts analytics and support staff
Redundancy round over past fortnight.
Apr 16 2018 7:00AM
NBN Co receives too many irrelevant fault tickets
Cops the blame whether it is responsible or not.
Mar 9 2018 11:45AM
NBN Co attacks backlog of "aged" support tickets
Multi-technology mix proves to be blessing and curse.
Oct 16 2017 9:47AM
NSW Police signs five-year, $55m deal with IBM
Bundles up support and taps into new products.
Jun 19 2017 6:45AM
IBM wins another extension to $1bn Human Services deal
Passes 11 year mark with $484m contract signing.
Mar 11 2016 7:17AM
NEC snatches $37m DFAT support deal from Fujitsu
Contract awarded for first major ICN tender.
Aug 17 2015 6:27AM
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ASX opens new tech, customer support centre
Co-locates staff on new level in Liquidity Centre.
Apr 24 2015 11:20AM
Samsung offers enterprise support for all devices, systems
Targets Apple, IBM tie-up with new 'business partner' approach.
Oct 8 2014 9:05AM
There's no coke and hookers in the cloud
[Blog post] Where did the love go?
Sep 17 2014 6:23AM
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DFAT puts Fujitsu SATIN support deal up for grabs
First piece of $216m ICN work goes public.
Aug 18 2014 10:45AM
Sydney Trains signs $35m outsourcing deal with HCL
Application support and maintenance.
Aug 14 2014 6:40AM
Microsoft gives deadline for end of IE8 support
Wants users to migrate to IE11.
Aug 11 2014 12:07PM
Optus upgrades mobile chat support
Delivered from Australia and India.
Jul 17 2014 11:53AM
Kicking the XP habit is hard
[Blog post] Nobody should use XP any more, but...they do.
Jul 8 2014 2:10PM
Minister defends NZ's slow migration off XP
But opposition slams waste of taxpayer money.
Jul 8 2014 5:28AM
Oracle ends Java support for Windows XP
Users told to upgrade.
Jul 7 2014 12:02PM
NSW Education culls 600 tech support roles
Funding no longer available after laptops program ends.
Jun 7 2014 10:14AM
Health finally takes IBM outsourcing deal to tender
Draws the line at six renewals over 14 years.
Jun 2 2014 6:44AM
