self-service

Microsoft delays 'ridiculous' self-service software procurement plan

Microsoft delays 'ridiculous' self-service software procurement plan

Plan would have let end-users buy licences with little oversight.
Nov 4 2019 12:20PM
Optus self-service error logs users into Vladmir's account

Optus self-service error logs users into Vladmir's account

Telco yanks site, starts investigation.
Feb 14 2019 9:55PM
AGL transforms identity management for self-service

AGL transforms identity management for self-service

Why customers didn't want to use social logins to authenticate.
May 29 2018 7:01AM
NBN Co goes self-service for processes

NBN Co goes self-service for processes

Signs up to SaaS product.
Apr 3 2018 11:55AM
ACMA to offer self-service portal for spectrum licensing

ACMA to offer self-service portal for spectrum licensing

Builds an API for mobile app developers.
Sep 30 2014 6:40AM
NAB partners with Apple, Samsung for concept branch

NAB partners with Apple, Samsung for concept branch

The future of retail banking.
Sep 26 2013 1:47PM
Online self-service to save Govt $47m a year

Online self-service to save Govt $47m a year

Apprentices encouraged to become IT savvy.
Aug 14 2013 4:29PM
Virgin Mobile tweaks billing system for new TCP code

Virgin Mobile tweaks billing system for new TCP code

Uses compliance opportunity to revamp self service.
Aug 9 2013 6:46AM
Melbourne Airport invests in self-service

Melbourne Airport invests in self-service

Self-bag drop units coming.
Jun 12 2013 12:31PM
Centrelink boosts self-service with voice biometrics

Centrelink boosts self-service with voice biometrics

Centrelink customers will be able to authenticate access to welfare services via the unique properties of their voice after a biometric voice system officially went into production today.
May 26 2009 4:23PM
MySpace sells small businesses on self-service ads

MySpace sells small businesses on self-service ads

The latest push by MySpace to bring in more advertising dollars relies on some unusual ingredients - like Bacon Salt.
Oct 14 2008 12:48AM
Suncorp embarks on teleworking pilot

Suncorp embarks on teleworking pilot

Suncorp is said to be trialling teleworking at its 1,000 seat contact centre on the back of increased interest in ‘virtual’ business models.
Sep 3 2008 12:01AM
Aussies most likely to use self-service

Aussies most likely to use self-service

Research shows that more Australians prefer to do business with companies that provide self-service options than consumers from other regions.
Jun 12 2008 3:37PM

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