call
Telstra predicts inbound call volumes will fall to around 11 million
Down from 36 million pre-T22.
Oct 13 2020 11:54AM
Govt acts to expose ATO scam callers
No longer able to spoof tax office numbers.
May 9 2020 1:34PM
Telstra blocks 2.9m scam calls in one month
But says telcos alone can’t solve the scourge.
Sep 12 2019 6:07PM
Telstra monitors Triple Zero for iOS 'emergency' tests, misdials
New iPhone feature could clog emergency phone lines.
Sep 26 2017 12:30PM
AFP, ASIO asked to clarify metadata mess
Law enforcement go public to confirm desire for source IP addresses.
Aug 8 2014 12:38PM
Turnbull offers metadata definition
Doesn't include websites.
Aug 8 2014 8:51AM
Brandis reveals websites will be included in data retention
Adds to confusion around definition of metadata.
Aug 6 2014 6:50PM
ACCC pushes for cheaper mobile calls and texts
Asks for advice on termination rate pricing.
Aug 1 2014 2:05PM
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Govt must store data in retention regime: iiNet
Calls for correcting of ‘inaccurate and misleading’ metadata claims.
Jul 29 2014 11:34AM
BoM to build call centre for weather advice
One-stop-shop for rain, hail or shine.
Apr 23 2014 10:23AM
Vodafone customers to get 'priority' support service
Front of the queue at Australian call centre.
Aug 27 2013 1:06PM
ACMA shops 'freephone' charge changes
For mobile users.
May 22 2013 11:02AM
NBN Co pilfers from iiNet's technical ranks
Perth ISP competes for talent with mines, NBN Co and outsourcers.
Mar 1 2013 7:17AM
Satphone providers face tougher 000 access regime
Exemptions pared back.
Feb 22 2013 1:08PM
BHP secures print, phone services in Perth
New City Square office gets kitted out.
Jul 10 2012 12:46PM
FBI unmasks LulzSec's Sabu
Authorities also swoop on alleged Stratfor, FBI phone call hackers.
Mar 7 2012 9:53AM
AAPT to expand into infrastructure-as-a-service
Diversifies hosted business beyond Google's enterprise platform.
Mar 15 2011 5:30AM
Skype now free ad-supported software
Targeted audio ads coming your way.
Mar 8 2011 5:30AM
Salmat slides on Telstra call centre loss
May deadline to find new jobs for staff.
Mar 7 2011 3:49PM
Telstra lays off Ballarat call centre contractors
Agency tells staff.
Jan 27 2011 4:34PM
