call

Telstra lays off Ballarat call centre contractors

Telstra lays off Ballarat call centre contractors

Agency tells staff.
Ry Crozier Jan 27 2011 4:34PM Telco/ISP
Teenager nabbed for Call of Duty DDOS

Teenager nabbed for Call of Duty DDOS

Tracked via IP address.
Nicole Kobie Dec 17 2010 11:37AM Security
Centrelink trials call recording technology

Centrelink trials call recording technology

Monitors employees' screens, calls in ongoing trial.
Liz Tay Nov 30 2010 11:11AM Strategy
Oakeshott backs Telstra's Grafton employees

Oakeshott backs Telstra's Grafton employees

MP ‘surprised’ at Telstra’s plan to close regional call centre.
Liz Tay Sep 27 2010 4:20PM Telco/ISP
ACCC to call 64 Kbps expert in Optus case

ACCC to call 64 Kbps expert in Optus case

Supersonic speed claims disputed.
Ry Crozier Sep 16 2010 11:47AM Telco/ISP
Scammers charge fees for free register

Scammers charge fees for free register

Do Not Call targeted.
Staff Writers Sep 1 2010 4:46PM Oddware
Telstra call centres jammed by speech recognition outage

Telstra call centres jammed by speech recognition outage

Customers advised to use live chat.
Liz Tay Jul 20 2010 10:33AM Telco/ISP
AAPT to move Sydney call centre to the Philippines

AAPT to move Sydney call centre to the Philippines

Local centre to be shut down in October.
Negar Salek Jun 30 2010 11:46AM Telco/ISP
Soul failure exposed in Sydney home invasion

Soul failure exposed in Sydney home invasion

Mobile caller's location couldn't be confirmed.
Staff Writers May 7 2010 1:47PM Telco/ISP
Conroy moves to avert Do Not Call rego troubles

Conroy moves to avert Do Not Call rego troubles

Backflips on business number inclusion.
Staff Writers Apr 30 2010 2:35PM Telco/ISP
Gotalk gets July court date with ACMA

Gotalk gets July court date with ACMA

Alleged breaches of do not call register.
Ry Crozier Apr 9 2010 10:24AM Telco/ISP
Greens aim to make Do Not Call registration permanent

Greens aim to make Do Not Call registration permanent

Do Not Call -- ever.
Liz Tay Mar 18 2010 2:11PM Telco/ISP
Optus wins Telstra confidentiality breach ruling

Optus wins Telstra confidentiality breach ruling

Can seek profits as damages.
Ry Crozier Mar 5 2010 3:52PM Telco/ISP
Optus chases Telstra confidentiality breach ruling

Optus chases Telstra confidentiality breach ruling

Potential claim against Telstra's long-distance call profits.
Ry Crozier Feb 12 2010 2:22PM Telco/ISP
Microsoft and HP partner to simplify IT environments

Microsoft and HP partner to simplify IT environments

Collaborate on next-gen infrastructure.
Daniel Robinson Jan 14 2010 2:38PM Strategy
Skype update includes call transfer feature

Skype update includes call transfer feature

4.2 beta for Windows released.
Rosalie Marshall Dec 12 2009 6:55AM Software
Feds cough up extra coin for 'do not call' register changes

Feds cough up extra coin for 'do not call' register changes

Changes give option to tailor marketing call exclusions.
Ry Crozier Nov 27 2009 2:35PM Telco/ISP
Salesforce teams with Cisco for call centre package

Salesforce teams with Cisco for call centre package

New service combines Unified Communications with Service Cloud.
Shaun Nichols Oct 6 2009 2:39PM Networking
Microsoft customers call for simpler licensing

Microsoft customers call for simpler licensing

Email your complaints to Ballmer.
Dave Bailey Oct 6 2009 6:53AM Software
Skype Trojan can log VoIP conversations

Skype Trojan can log VoIP conversations

Symantec sets alarm bells ringing.
V3.co.uk staff Aug 31 2009 10:33AM Security

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