Latest News
EU to unveil plans to boost European firms, rein in US tech giants
Samsung poised to benefit from China virus woes afflicting Apple, other rivals
US judge rejects Huawei challenge to federal law restricting its business
Deakin Uni deploys MFA, 'phish alert' button
Bunnings goes to Bangalore for new dev centre
call
Oakeshott backs Telstra's Grafton employees
MP ‘surprised’ at Telstra’s plan to close regional call centre.
Sep 27 2010 4:20PM
ACCC to call 64 Kbps expert in Optus case
Supersonic speed claims disputed.
Sep 16 2010 11:47AM
Scammers charge fees for free register
Do Not Call targeted.
Sep 1 2010 4:46PM
Telstra call centres jammed by speech recognition outage
Customers advised to use live chat.
Jul 20 2010 10:33AM
AAPT to move Sydney call centre to the Philippines
Local centre to be shut down in October.
Jun 30 2010 11:46AM
Soul failure exposed in Sydney home invasion
Mobile caller's location couldn't be confirmed.
May 7 2010 1:47PM
Conroy moves to avert Do Not Call rego troubles
Backflips on business number inclusion.
Apr 30 2010 2:35PM
Gotalk gets July court date with ACMA
Alleged breaches of do not call register.
Apr 9 2010 10:24AM
Greens aim to make Do Not Call registration permanent
Do Not Call -- ever.
Mar 18 2010 2:11PM
Optus wins Telstra confidentiality breach ruling
Can seek profits as damages.
Mar 5 2010 3:52PM
Optus chases Telstra confidentiality breach ruling
Potential claim against Telstra's long-distance call profits.
Feb 12 2010 2:22PM
Microsoft and HP partner to simplify IT environments
Collaborate on next-gen infrastructure.
Jan 14 2010 2:38PM
Skype update includes call transfer feature
4.2 beta for Windows released.
Dec 12 2009 6:55AM
Feds cough up extra coin for 'do not call' register changes
Changes give option to tailor marketing call exclusions.
Nov 27 2009 2:35PM
Salesforce teams with Cisco for call centre package
New service combines Unified Communications with Service Cloud.
Oct 6 2009 2:39PM
Microsoft customers call for simpler licensing
Email your complaints to Ballmer.
Oct 6 2009 6:53AM
Skype Trojan can log VoIP conversations
Symantec sets alarm bells ringing.
Aug 31 2009 10:33AM
Brisbane VHA staff face redundancy or relocation
Around 125 staff offered payout or cooler climes.
Aug 21 2009 12:01AM
Tasmanian Government to fund VHA relocation
No more sunshine for Brisbane customer service staff.
Aug 20 2009 2:12PM
Telstra pays $100k fine for privacy abuse
External call centre guilty of Do Not Call register breach.
Aug 18 2009 3:44PM
