Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Optus' Triple Zero failure "unlikely" to have contributed to baby's death

Relative was able to place a Triple Zero call.
Ry Crozier Sep 21 2025 12:37PM Telco/ISP
Optus firewall upgrade behind 13-hour Triple Zero outage

Optus firewall upgrade behind 13-hour Triple Zero outage

Telco faces multiple investigations.
Ry Crozier Sep 20 2025 5:46PM Networking
Optus network failure impacts Triple Zero calls

Optus network failure impacts Triple Zero calls

Deaths occurred in three affected households.
Ry Crozier Sep 19 2025 8:10PM Telco/ISP
Ramsay Health Care under new tech leadership from November

Ramsay Health Care under new tech leadership from November

With Dr Rachna Gandhi confirmed to have left after four years.
Ry Crozier Sep 19 2025 3:54PM Training & Development
EPA Victoria hones its strategic workforce planning

EPA Victoria hones its strategic workforce planning

To meet current and future talent needs.
Ry Crozier Sep 17 2025 12:25PM HR
UNSW to offer ChatGPT Edu to 10,000 staff

UNSW to offer ChatGPT Edu to 10,000 staff

Following a 10-month trial.
Ry Crozier Sep 17 2025 12:20PM Emerging Tech
Woodside Energy sets up a unified enterprise data platform

Woodside Energy sets up a unified enterprise data platform

For relational and time-series data.
Ry Crozier Sep 17 2025 6:32AM Cloud
Medibank targets central system to handle people queries

Medibank targets central system to handle people queries

Goes live with service management platform.
Ry Crozier Sep 17 2025 6:25AM HR
Domain Group builds 'listing assistant' to help staff find property metrics

Domain Group builds 'listing assistant' to help staff find property metrics

Moves away from dashboards.
Ry Crozier Sep 16 2025 6:01AM Cloud
University of New England finds permanent CIDO

University of New England finds permanent CIDO

To start in November.
Ry Crozier Sep 12 2025 5:02PM Training & Development
ING Bank Australia cuts days off rate renegotiation, loan top-ups

ING Bank Australia cuts days off rate renegotiation, loan top-ups

Digitises more of its mortgage processes.
Ry Crozier Sep 12 2025 6:45AM Financial Services
Queensland Rail uses SuccessFactors to "put learning back on the map"

Queensland Rail uses SuccessFactors to "put learning back on the map"

Also embarks on content uplift.
Ry Crozier Sep 11 2025 1:15PM HR
Lendi Group unveils agentic AI-powered home loan 'guardian'

Lendi Group unveils agentic AI-powered home loan 'guardian'

Wants to be an "AI-native" organisation by mid-2026.
Ry Crozier Sep 11 2025 6:47AM Financial Services
NAB makes cuts to technology and enterprise operations division

NAB makes cuts to technology and enterprise operations division

Second 'big four' bank to reduce staff.
Ry Crozier Sep 10 2025 10:26AM Financial Services
ANZ's technology division to be impacted by planned cuts

ANZ's technology division to be impacted by planned cuts

Bank to cut 3500 staff, 1000 contractors.
Ry Crozier Sep 9 2025 4:28PM Financial Services
mecwacare sizes its digital transformation

mecwacare sizes its digital transformation

Aged care services provider aiming for single integrated platform.
Ry Crozier Sep 9 2025 6:39AM Digital Nation
David Jones invites all parts of its business to embrace data

David Jones invites all parts of its business to embrace data

Sets up data community, hires a business ‘translation’ team.
Ry Crozier Sep 4 2025 11:09AM Governance
DuluxGroup taps SAP to drive sales in Bunnings stores

DuluxGroup taps SAP to drive sales in Bunnings stores

Tackles retail execution and margin erosion in long-running program of work.
Ry Crozier Sep 1 2025 5:43PM Software
Qantas is building a group-wide AI capability

Qantas is building a group-wide AI capability

Aims to taps improve service, cut inflight food waste.
Ry Crozier Aug 28 2025 2:04PM Strategy
Swinburne Uni folds DocuSign into processes across organisation

Swinburne Uni folds DocuSign into processes across organisation

On track to be operational in 21 functional areas by year-end.
Ry Crozier Aug 28 2025 12:50PM Governance

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