Ry Crozier

Editor-in-Chief

Ry Crozier has reported on the technology sector for 25 years.

Crozier re-joined iTnews in 2015, after previous stints as a journalist at the University of New South Wales and Electronics News.

Recent articles by Ry Crozier

CBA AI 'voice bot' deployment linked to review of 45 roles

CBA AI 'voice bot' deployment linked to review of 45 roles

Used to triage inbound calls.
Ry Crozier Jul 29 2025 11:23AM Financial Services
Bunnings pilots AI for its 55,000-strong workforce

Bunnings pilots AI for its 55,000-strong workforce

Creates talent pools and career growth opportunities.
Ry Crozier Jul 29 2025 6:41AM HR
NT gov agency targeted in alleged $3.5m BEC scam

NT gov agency targeted in alleged $3.5m BEC scam

Sydney man charged by federal authorities.
Ry Crozier Jul 28 2025 6:49AM Security
NBN Co to axe millions of useless planned outage notifications

NBN Co to axe millions of useless planned outage notifications

Purge underway.
Ry Crozier Jul 25 2025 6:20AM Telco/ISP
Australia Post brings Adobe into customer experience transformation

Australia Post brings Adobe into customer experience transformation

Will use AI capabilities to scale its content production.
Ry Crozier Jul 24 2025 12:05PM Marketing
NBN Co's new push for 1 million premises to make fibre switch

NBN Co's new push for 1 million premises to make fibre switch

Expands its targeting of problem copper connections.
Ry Crozier Jul 24 2025 6:00AM Telco/ISP
Anglicare Sydney starts using AI in HR operations

Anglicare Sydney starts using AI in HR operations

Initially in areas such as recruitment and job coaching.
Ry Crozier Jul 23 2025 6:00AM HR
ABS cultivates new data sources to power its agriculture numbers

ABS cultivates new data sources to power its agriculture numbers

Podcast: The post-census data collection era.
Ry Crozier Jul 21 2025 6:00AM Software
Dymocks modernises system used to manage 40 million products

Dymocks modernises system used to manage 40 million products

Goes cloud-native to cut costs and improve data fidelity.
Ry Crozier Jul 17 2025 6:51AM Cloud
Telstra warns network upgrade funds being eaten up by compliance costs

Telstra warns network upgrade funds being eaten up by compliance costs

Battles regulatory and policy myopia.
Ry Crozier Jul 16 2025 11:07AM Telco/ISP
Woodside Energy builds an industrial data fabric

Woodside Energy builds an industrial data fabric

To get data from its assets into a digital twin faster.
Ry Crozier Jul 16 2025 6:46AM Cloud
Hungry Jack's stands up Workday for its 30,000 people

Hungry Jack's stands up Workday for its 30,000 people

Transforms its people strategy and systems.
Ry Crozier Jul 16 2025 6:42AM HR
Vic Police uses AI to reformat community-submitted crime reports

Vic Police uses AI to reformat community-submitted crime reports

Hopes to grow online reporting of non-urgent crime.
Ry Crozier Jul 14 2025 6:43AM Software
CBA using facial recognition logins to verify disputed payments

CBA using facial recognition logins to verify disputed payments

Data-matching technique used in an unfair dismissal case.
Ry Crozier Jul 11 2025 6:52AM Financial Services
Viva Energy completes greenfield HR setup in time for Coles cutover

Viva Energy completes greenfield HR setup in time for Coles cutover

Sets up Dayforce as its people & culture tech stack.
Ry Crozier Jul 10 2025 1:16PM HR
AGL taps AI agents in retail transformation

AGL taps AI agents in retail transformation

First use cases are internally-focused.
Ry Crozier Jul 9 2025 6:53AM Cloud
NSW gov to house drones permanently at traffic hotspots

NSW gov to house drones permanently at traffic hotspots

Has permission to fly them completely remotely.
Ry Crozier Jul 9 2025 6:47AM Hardware
Qantas contacted by "potential cyber criminal"

Qantas contacted by "potential cyber criminal"

Working to verify link to last week’s breach.
Ry Crozier Jul 7 2025 8:49PM Security
SA Power Networks tackles IAM, cloud security under five-year strategy

SA Power Networks tackles IAM, cloud security under five-year strategy

Podcast: With head of cyber security and IT resilience Nathan Morelli.
Ry Crozier Jul 7 2025 6:40AM Security
El Jannah backs Salesforce martech stack to support store expansion

El Jannah backs Salesforce martech stack to support store expansion

Charcoal chicken chain looks to AI use cases.
Ry Crozier Jul 3 2025 12:23PM Marketing

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