Spotlight on State Government Spotlight on State Government

When it comes to how Australians consume and experience public sector services in the digital age, no jurisdiction touches more lives through more organisations than state and territory governments.

In more ways than one, it’s fair to say that 2019 was the year that Canberra woke up to the rapid advances and leadership shown by state governments in busting siloes and realising connected service delivery, not least through the creation of Services Australia.

And while NSW might deservedly bask in the fact the Feds now see it as an IT exemplar, the truth is there are great projects happening right across the states and territories that deserve to be recognised and celebrated for the public good they deliver.

Be it digital licensing, enhancing the public health system, improving public transport and citizen safety or just removing friction and frustration from life events like spanning births, deaths and marriages, state government IT shops are delivering in spade.

Last year the iTnews Benchmark Awards decided to celebrate excellence in state government technology in its own right and this year we’re proud to say the category is stronger than ever.

As the judges assess the entries to make the difficult decision on this year’s winner, here are the finalists that caught the eye of the iTnews team.

The winners will be revealed at the Benchmark Awards ceremony in KPMG’s Sydney office at Barangaroo on March 5.

icare signs $29m cloud renewal with AWS

icare signs $29m cloud renewal with AWS

Through the DTA's whole-of-government deal.
Eleanor Dickinson Jun 6 2025 6:31AM Cloud
Vic gov puts $14 million into two AI projects

Vic gov puts $14 million into two AI projects

In regulatory affairs and skills assessment.
Ry Crozier May 21 2025 5:49AM Software
Vic gov to spend $100m on cyber security

Vic gov to spend $100m on cyber security

With health and emergency services among agencies to receive money.
Ry Crozier May 21 2025 5:25AM Security
NSW Education Standards Authority embarks on Records REMAP

NSW Education Standards Authority embarks on Records REMAP

Program to transform information management.
Ry Crozier May 14 2025 6:52AM Software
WA reboots IT infrastructure buying after GovNext's end

WA reboots IT infrastructure buying after GovNext's end

Follows year-long “disengagement period”.
Eleanor Dickinson Apr 30 2025 6:52AM Hardware
Licence NSW program in hot water amid cost blowouts and delivery delays

Licence NSW program in hot water amid cost blowouts and delivery delays

Exclusive: Only a handful of schemes have gone live in new system.
Eleanor Dickinson Apr 16 2025 6:53AM Software
In pictures: The 2025 iTnews Benchmark Conference

In pictures: The 2025 iTnews Benchmark Conference

Technology leaders exchange strategies, ideas and experiences.
Eleanor Dickinson Mar 31 2025 5:37AM Benchmarking Change
In pictures: The 2025 iTnews Benchmark Awards winners

In pictures: The 2025 iTnews Benchmark Awards winners

All the winning teams and technology leaders.
Staff Writer Mar 28 2025 6:24AM Benchmarking Change
Service NSW to enforce multifactor authentication by 2026

Service NSW to enforce multifactor authentication by 2026

To become mandatory for new users this month.
Eleanor Dickinson Mar 24 2025 6:36AM Security
ServiceNow adds AI muscle with record US$2.9 billion Moveworks deal

ServiceNow adds AI muscle with record US$2.9 billion Moveworks deal

Its largest-ever acquisition.
Jaspreet Singh Mar 11 2025 6:42AM Software
Optus using AI "ecosystem" to drive down MTTR on B2B incidents

Optus using AI "ecosystem" to drive down MTTR on B2B incidents

Also kicks off GenAI trial in ServiceNow.
Ry Crozier Feb 26 2025 6:59AM Software
NSW finds new permanent cyber chief

NSW finds new permanent cyber chief

Fills role vacated by Tony Chapman last year.
Eleanor Dickinson Feb 24 2025 6:36AM Security
Lion centralises IT, HR, finance and risk self-service for staff

Lion centralises IT, HR, finance and risk self-service for staff

With one portal and app.
Ry Crozier Feb 19 2025 6:45AM Digital Nation
SA gov CIO departs after seven years

SA gov CIO departs after seven years

CISO takes on acting CIO position.
Eleanor Dickinson Feb 17 2025 6:10AM Cloud
CBA digital concierge nudges staff to claim extra leave

CBA digital concierge nudges staff to claim extra leave

Navigates complexity of individual entitlements.
Ry Crozier Feb 13 2025 2:24PM Financial Services
SA gov follows feds in blocking DeepSeek

SA gov follows feds in blocking DeepSeek

After advice from federal security advisors and state CIO.
Ry Crozier Feb 6 2025 6:54AM Security
Announcing the 2025 iTnews Benchmark Awards Technology Leadership Finalists

Announcing the 2025 iTnews Benchmark Awards Technology Leadership Finalists

Conference and gala dinner on March 27.
Velvet-Belle Templeman Jan 30 2025 6:55AM Benchmarking Change
Vic’s Peter Mac cancer centre to overhaul HPC

Vic’s Peter Mac cancer centre to overhaul HPC

Contains almost 5000TB of data.
Eleanor Dickinson Jan 21 2025 6:25AM Hardware
'Most agencies' onboarded in NSW $200m ERP rollout

'Most agencies' onboarded in NSW $200m ERP rollout

60,000 users across five departments onboarded.
Eleanor Dickinson Dec 18 2024 6:17AM Cloud
WA energy sector to undergo 'comprehensive’ cyber review

WA energy sector to undergo 'comprehensive’ cyber review

Gov calls in contractors to carry out six-month assessment.
Eleanor Dickinson Dec 13 2024 6:45AM Hardware

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