westpac

Meet Wendy, Westpac's AI-backed 'digital job coach'

Meet Wendy, Westpac's AI-backed 'digital job coach'

Uses tech from IBM, Google Cloud and Soul Machines.
Ry Crozier Mar 16 2020 6:41AM Financial Services
Westpac customer service hub wins best finance project

Westpac customer service hub wins best finance project

Modernising and standardising systems.
Staff Writers Mar 6 2020 6:36AM Projects
NAB's McEwan raids Westpac ranks for digital talent

NAB's McEwan raids Westpac ranks for digital talent

Business bank loses digital chief.
Julian Bajkowski Mar 2 2020 1:30PM Financial Services
MLC Life suddenly loses tech chief Sarv Girn

MLC Life suddenly loses tech chief Sarv Girn

Ex RBA CIO departs "with immediate effect".
Julian Bajkowski , Matt Johnston Feb 27 2020 11:14AM Financial Services
ING Australia snares new CIO from Westpac's BT Financial Group

ING Australia snares new CIO from Westpac's BT Financial Group

As local tech chief promoted to global chief data officer.
Julian Bajkowski Jan 23 2020 10:40AM Financial Services
Westpac, CUA and AFG finance finalists for Benchmark Awards 2020

Westpac, CUA and AFG finance finalists for Benchmark Awards 2020

Stellar projects shine after one tough year for Australian banking. 
Julian Bajkowski Jan 22 2020 11:15PM Benchmarking Change
Square slams Australian banks, complains about customer complaints

Square slams Australian banks, complains about customer complaints

Accuses incumbents of "anti-competitive behaviour".
Julian Bajkowski Jan 20 2020 12:20PM Financial Services
NAB's merchant customers suffer eftpos issues

NAB's merchant customers suffer eftpos issues

Through Monday afternoon.
Staff Writers Jan 6 2020 8:26PM Financial Services
Westpac customers forced to wait another 6 months for Apple Pay

Westpac customers forced to wait another 6 months for Apple Pay

As it goes live for St George, Bank of Melbourne and Bank SA. But only on Visa.
Julian Bajkowski Dec 19 2019 10:40AM Financial Services
Westpac hires IBM to probe its AUSTRAC debacle

Westpac hires IBM to probe its AUSTRAC debacle

Big Blue's Promontory retained to rake over regulatory scandal.
Julian Bajkowski Nov 29 2019 12:50AM Cloud
ANZ reveals AML systems review, says it's clean

ANZ reveals AML systems review, says it's clean

After shareholder questions.
Julian Bajkowski Nov 27 2019 2:05PM Financial Services
Westpac CEO, chairman, skewered over middleware failures

Westpac CEO, chairman, skewered over middleware failures

Tandem ritual sacrifice over monster regulatory tech fail.
Julian Bajkowski Nov 26 2019 12:09PM Financial Services
CBA now paying some customers to use Apple Pay

CBA now paying some customers to use Apple Pay

As rivals spruik cashback for transit taps.
Julian Bajkowski Nov 22 2019 7:00AM Financial Services
Westpac’s hopeless monitoring software festered for a decade

Westpac’s hopeless monitoring software festered for a decade

Hartzer delivers mother of all apologies, but sits tight.
Julian Bajkowski Nov 21 2019 7:09AM Financial Services
Westpac busted 23m times over epic money tracking system failure

Westpac busted 23m times over epic money tracking system failure

AUSTRAC pounces on years of systemic dysfunction across $11bn.
Julian Bajkowski Nov 20 2019 1:14PM Financial Services
NAB triples annual cyber warchest to $150m

NAB triples annual cyber warchest to $150m

“Every day there are attempts to attack our environment; every day we are beating them back.”
Julian Bajkowski Nov 19 2019 6:31AM Cloud
Negative interest rates threaten to choke bank IT systems

Negative interest rates threaten to choke bank IT systems

ANZ, CBA, NAB, Westpac scramble to test tech.
Julian Bajkowski Nov 18 2019 1:41PM Financial Services
How Westpac's new CIO slashed his IBM mainframe bill

How Westpac's new CIO slashed his IBM mainframe bill

Among other vendors.
Julian Bajkowski Nov 12 2019 11:59PM Financial Services
Westpac CIO Craig Bright outlines bank's new vision

Westpac CIO Craig Bright outlines bank's new vision

Dave Curran's replacement has hit the ground running. Vendors are trying to keep up.
Julian Bajkowski Nov 12 2019 1:00AM Financial Services
Westpac ATM sale spurs other banks to junk machines

Westpac ATM sale spurs other banks to junk machines

Prosegur picks up fleet, could build utility platform.
Julian Bajkowski Nov 5 2019 1:32PM Financial Services

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