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Home
westpac
westpac
Westpac pilots AI to analyse inbound call content
Pattern matching and prompts for support staff.
Ry Crozier
May 29 2025 6:42AM
Financial Services
Westpac hires CBA's data chief to lead AI, data and digital
Will start in September.
Ry Crozier
May 26 2025 9:15AM
Financial Services
Benchmark Chapters: Banking
Bank Australia, Judo Bank and Westpac share insights.
Brad Howarth
Feb 27 2025 9:29AM
Benchmark Finance Report
Benchmark Chapters: Finance Report
Technology reshaping how financial services are delivered and consumed.
Brad Howarth
Feb 27 2025 9:00AM
Benchmark Finance Report
Westpac appoints Unite transformation lead
Peter Herbert embarks on new role.
Kate Weber
Feb 21 2025 11:50AM
Financial Services
Australia's Big 4 banks 'exit' thousands of suspected mule accounts
Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier
Dec 23 2024 6:31AM
Financial Services
Westpac ramps up its Unite technology simplification
Consolidates number of initiatives under multi-year program.
Ry Crozier
Nov 4 2024 12:45PM
Financial Services
Westpac CEO Peter King retires, Anthony Miller steps in to “unleash” potential
King retires after 30 years.
Digital Nation Staff
Sep 9 2024 3:30PM
HR
Westpac brings in-app calling to mobile banking customers
Powered by Vonage technology and Optus.
Ry Crozier
Jul 30 2024 11:04AM
Marketing
Westpac brings in-app calling to mobile banking customers
Powered by Vonage technology and Optus.
Ry Crozier
Jul 30 2024 6:49AM
Financial Services
Westpac sets "aggressive" target for automated tech controls tests
Work also supports reorg of the bank around business processes.
Ry Crozier
Jun 17 2024 6:58AM
Software
Westpac begins tech consolidation under $2bn Unite program
Early works focus on identity, APIs and collections.
Eleanor Dickinson
May 7 2024 6:53AM
Financial Services
Westpac starts 14 initiatives under Unite
As it completes its CORE program.
Digital Nation Staff
May 6 2024 5:09PM
Finance
Westpac customers land open banking home loan benefits
As it integrates NextGen across all brands.
Digital Nation Staff
Apr 18 2024 5:14PM
Marketing
Westpac may lean on LEOsats to expand banking in Indigenous communities
Six months into talks with Amazon's Project Kuiper.
Eleanor Dickinson
Apr 12 2024 1:37PM
Emerging Tech
Westpac may lean on LEOsats to expand banking in Indigenous communities
Six months into talks with Amazon's Project Kuiper.
Eleanor Dickinson
Apr 11 2024 10:15PM
Cloud
Westpac to invest billions in multi-year Unite program
Expected spend to be around $2 billion between FY25 and FY28.
Kate Weber
Mar 28 2024 11:48AM
Finance
Westpac uses AI to challenge suspected payments to scammers
Will launch 'SaferPay' into its app and internet portal.
Ry Crozier
Mar 26 2024 6:52AM
Financial Services
Westpac disaster recovery centre hits the market
1990s data centre was repurposed in 2017.
Richard Chirgwin
Mar 15 2024 6:36AM
Financial Services
NAB senior lead jumps to Beyond Bank
Stevie-Ann Dovico takes on CIO position.
Digital Nation Staff
Mar 1 2024 2:36PM
HR
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