westpac

Westpac turns to AIOps and event-driven automation

Westpac turns to AIOps and event-driven automation

Infrastructure automation program evolves.
Ry Crozier Aug 11 2025 6:53AM Financial Services
Westpac pilots AI to analyse inbound call content

Westpac pilots AI to analyse inbound call content

Pattern matching and prompts for support staff.
Ry Crozier May 29 2025 6:42AM Financial Services
Westpac hires CBA's data chief to lead AI, data and digital

Westpac hires CBA's data chief to lead AI, data and digital

Will start in September.
Ry Crozier May 26 2025 9:15AM Financial Services
Benchmark Chapters: Banking

Benchmark Chapters: Banking

Bank Australia, Judo Bank and Westpac share insights.
Brad Howarth Feb 27 2025 9:29AM Benchmark Finance Report
Benchmark Chapters: Finance Report

Benchmark Chapters: Finance Report

Technology reshaping how financial services are delivered and consumed.
Brad Howarth Feb 27 2025 9:00AM Benchmark Finance Report
Westpac appoints Unite transformation lead

Westpac appoints Unite transformation lead

Peter Herbert embarks on new role.
Kate Weber Feb 21 2025 11:50AM Financial Services
Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier Dec 23 2024 6:31AM Financial Services
Westpac ramps up its Unite technology simplification

Westpac ramps up its Unite technology simplification

Consolidates number of initiatives under multi-year program.
Ry Crozier Nov 4 2024 12:45PM Financial Services
Westpac CEO Peter King retires, Anthony Miller steps in to “unleash” potential

Westpac CEO Peter King retires, Anthony Miller steps in to “unleash” potential

King retires after 30 years.
Digital Nation Staff Sep 9 2024 3:30PM HR
Westpac brings in-app calling to mobile banking customers

Westpac brings in-app calling to mobile banking customers

Powered by Vonage technology and Optus.
Ry Crozier Jul 30 2024 11:04AM Marketing
Westpac brings in-app calling to mobile banking customers

Westpac brings in-app calling to mobile banking customers

Powered by Vonage technology and Optus.
Ry Crozier Jul 30 2024 6:49AM Financial Services
Westpac sets "aggressive" target for automated tech controls tests

Westpac sets "aggressive" target for automated tech controls tests

Work also supports reorg of the bank around business processes.
Ry Crozier Jun 17 2024 6:58AM Software
Westpac begins tech consolidation under $2bn Unite program

Westpac begins tech consolidation under $2bn Unite program

Early works focus on identity, APIs and collections.
Eleanor Dickinson May 7 2024 6:53AM Financial Services
Westpac starts 14 initiatives under Unite

Westpac starts 14 initiatives under Unite

As it completes its CORE program. 
Digital Nation Staff May 6 2024 5:09PM Finance
Westpac customers land open banking home loan benefits

Westpac customers land open banking home loan benefits

As it integrates NextGen across all brands.
Digital Nation Staff Apr 18 2024 5:14PM Marketing
Westpac may lean on LEOsats to expand banking in Indigenous communities

Westpac may lean on LEOsats to expand banking in Indigenous communities

Six months into talks with Amazon's Project Kuiper.
Eleanor Dickinson Apr 12 2024 1:37PM Emerging Tech
Westpac may lean on LEOsats to expand banking in Indigenous communities

Westpac may lean on LEOsats to expand banking in Indigenous communities

Six months into talks with Amazon's Project Kuiper.
Eleanor Dickinson Apr 11 2024 10:15PM Cloud
Westpac to invest billions in multi-year Unite program

Westpac to invest billions in multi-year Unite program

Expected spend to be around $2 billion between FY25 and FY28.
Kate Weber Mar 28 2024 11:48AM Finance
Westpac uses AI to challenge suspected payments to scammers

Westpac uses AI to challenge suspected payments to scammers

Will launch 'SaferPay' into its app and internet portal.
Ry Crozier Mar 26 2024 6:52AM Financial Services
Westpac disaster recovery centre hits the market

Westpac disaster recovery centre hits the market

1990s data centre was repurposed in 2017.
Richard Chirgwin Mar 15 2024 6:36AM Financial Services

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