support

Google extends SLA for App Engine platform

Google extends SLA for App Engine platform

Exits preview mode after 3.5 years.
Liz Tay Nov 8 2011 11:48AM Software
WA Main Roads expands IT outsourcing scope

WA Main Roads expands IT outsourcing scope

Brings traffic light systems and IT transformation under outsourcer's remit.
Ry Crozier Oct 26 2011 2:50PM Strategy
Exclusive: Vodafone plans cross-platform support

Exclusive: Vodafone plans cross-platform support

Aims to mend customer service.
James Hutchinson Oct 26 2011 7:02AM Telco/ISP
Ubuntu server version tweaked for ARM support

Ubuntu server version tweaked for ARM support

Changes to open source operating system.
Staff Writers Aug 22 2011 7:08AM Software
Woolworths slims service desk footprint

Woolworths slims service desk footprint

Consolidates customer support.
Ry Crozier Jul 19 2011 6:45AM Strategy
XP security updates end in 1000 days

XP security updates end in 1000 days

But OS holds 50 percent market share
Liam Tung Jul 13 2011 6:02PM Security
1000 days left for Windows XP support

1000 days left for Windows XP support

Windows XP nears 50 percent market share
Liam Tung Jul 13 2011 5:54AM Software
Google Apps drops support for older browsers

Google Apps drops support for older browsers

Business customers must use the latest browsers.
Jennifer Scott Jun 6 2011 7:43AM Software
Apple 'refusing support' for Mac malware clean-up

Apple 'refusing support' for Mac malware clean-up

Macs have been targeted by a major malware attack, with experts saying the Apple platform's popularity means it's reached a security tipping point.
Stewart Mitchell May 20 2011 2:51PM Security
Apple 'refusing support' for Mac malware clean-up

Apple 'refusing support' for Mac malware clean-up

Accused of washing hands of fake antivirus problem.
Stewart Mitchell May 20 2011 7:23AM Security
How the Microsoft/LogMeIn support scam works

How the Microsoft/LogMeIn support scam works

Comment: Don't fall for dodgy 'support' calls.
Brett Winterford May 18 2011 3:28PM Security
Researchers create automated tool for multicore support

Researchers create automated tool for multicore support

Meta-functions moved to extra cores to help boost speeds
Nicole Kobie Apr 4 2011 6:30AM Software
IBM wins lead on NBN Co business systems

IBM wins lead on NBN Co business systems

Three-year integration project.
Ry Crozier Mar 29 2011 9:15AM Telco/ISP
Google adds downtime support for Exchange 2010

Google adds downtime support for Exchange 2010

Makes much of uptime.
Liam Tung Feb 24 2011 6:21AM Software
Internode impresses with crafty Oracle support fix

Internode impresses with crafty Oracle support fix

Cuts vital minutes from customer support calls.
Brett Winterford Feb 8 2011 9:22AM Strategy
HP to offer refund for PCs with flawed Intel chip

HP to offer refund for PCs with flawed Intel chip

Dell also details which models are affected.
Staff Writers Feb 3 2011 1:16PM Hardware
Cost of IT support to rise: Deloitte

Cost of IT support to rise: Deloitte

Lucrative market keeps tablet, smartphone makers from standardising.
Liz Tay Jan 27 2011 3:29PM Software
Red Hat plans expansion for Brisbane office

Red Hat plans expansion for Brisbane office

Reveals some international customers prefer Aussie support.
Angus Kidman Jan 24 2011 6:06PM Strategy
Web triggers AMEX Sydney support closure

Web triggers AMEX Sydney support closure

Roles to go to Japan.
Liam Tung Jan 20 2011 6:28AM Financial Services
Telstra launches home IT support

Telstra launches home IT support

Telstra's knocking on the door.
Negar Salek Nov 18 2010 3:21PM Strategy

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