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Google extends SLA for App Engine platform
Exits preview mode after 3.5 years.
Liz Tay
Nov 8 2011 11:48AM
Software
WA Main Roads expands IT outsourcing scope
Brings traffic light systems and IT transformation under outsourcer's remit.
Ry Crozier
Oct 26 2011 2:50PM
Strategy
Exclusive: Vodafone plans cross-platform support
Aims to mend customer service.
James Hutchinson
Oct 26 2011 7:02AM
Telco/ISP
Ubuntu server version tweaked for ARM support
Changes to open source operating system.
Staff Writers
Aug 22 2011 7:08AM
Software
Woolworths slims service desk footprint
Consolidates customer support.
Ry Crozier
Jul 19 2011 6:45AM
Strategy
XP security updates end in 1000 days
But OS holds 50 percent market share
Liam Tung
Jul 13 2011 6:02PM
Security
1000 days left for Windows XP support
Windows XP nears 50 percent market share
Liam Tung
Jul 13 2011 5:54AM
Software
Google Apps drops support for older browsers
Business customers must use the latest browsers.
Jennifer Scott
Jun 6 2011 7:43AM
Software
Apple 'refusing support' for Mac malware clean-up
Macs have been targeted by a major malware attack, with experts saying the Apple platform's popularity means it's reached a security tipping point.
Stewart Mitchell
May 20 2011 2:51PM
Security
Apple 'refusing support' for Mac malware clean-up
Accused of washing hands of fake antivirus problem.
Stewart Mitchell
May 20 2011 7:23AM
Security
How the Microsoft/LogMeIn support scam works
Comment: Don't fall for dodgy 'support' calls.
Brett Winterford
May 18 2011 3:28PM
Security
Researchers create automated tool for multicore support
Meta-functions moved to extra cores to help boost speeds
Nicole Kobie
Apr 4 2011 6:30AM
Software
IBM wins lead on NBN Co business systems
Three-year integration project.
Ry Crozier
Mar 29 2011 9:15AM
Telco/ISP
Google adds downtime support for Exchange 2010
Makes much of uptime.
Liam Tung
Feb 24 2011 6:21AM
Software
Internode impresses with crafty Oracle support fix
Cuts vital minutes from customer support calls.
Brett Winterford
Feb 8 2011 9:22AM
Strategy
HP to offer refund for PCs with flawed Intel chip
Dell also details which models are affected.
Staff Writers
Feb 3 2011 1:16PM
Hardware
Cost of IT support to rise: Deloitte
Lucrative market keeps tablet, smartphone makers from standardising.
Liz Tay
Jan 27 2011 3:29PM
Software
Red Hat plans expansion for Brisbane office
Reveals some international customers prefer Aussie support.
Angus Kidman
Jan 24 2011 6:06PM
Strategy
Web triggers AMEX Sydney support closure
Roles to go to Japan.
Liam Tung
Jan 20 2011 6:28AM
Financial Services
Telstra launches home IT support
Telstra's knocking on the door.
Negar Salek
Nov 18 2010 3:21PM
Strategy
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