salesforce
Veolia remediates its A/NZ Salesforce environment
Resets foundations for customer portal, AI enhancements.
May 20 2019 7:25AM
Sloppy script sees Salesforce services shut-out
Access blocked after full permissions for all panic.
May 19 2019 8:08PM
Monash Uni takes student loan requests via Apple Business Chat
Also creates new group to uplift chatbots across institution.
May 7 2019 7:05AM
Salesforce snaps up MapAnything
Had previously invested in location services company.
Apr 18 2019 8:40AM
How NAB is transforming the world’s most complex Salesforce structure
Bringing 2800 instances together.
Mar 12 2019 11:17AM
NAB pushes fast alpha of its new CRM hard to move off Siebel, Oracle
Shift to Salesforce, AWS accelerates.
Mar 7 2019 10:00AM
Vodafone plans ‘brand new e-commerce platform’
Wants recommendation engine for new plans, may not want Oracle, SAS, Salesforce …
Feb 18 2019 7:25AM
NAB commits to massive CRM transformation
Reveals platform choices and new internally-built integration layer.
Jan 23 2019 7:05AM
News Corp Australia hits reset on Salesforce
Inside the major project to right the ship.
Nov 7 2018 7:00AM
NSW Treasury opens CIO role
As it pursues internal fintech overhaul.
Nov 5 2018 12:01PM
ANZ drives visibility into its financial advice business
Creates single view of adviser and practice as regulators circle.
Oct 26 2018 6:45AM
REA Group finds 'ludicrous mode' for Salesforce development
Moves faster to see off competitive threats.
Oct 25 2018 7:00AM
Sensis ditches all on-prem infrastructure in three-year cloud push
Everything's in AWS and Salesforce now.
Oct 16 2018 6:04AM
Salesforce, Kaspersky mobilise against Australia's decryption bill
Fear it will undermine trust in products.
Oct 10 2018 11:38AM
NEXTDC battle scars saw it get SaaS right at third attempt
Yes, SaaS is up and running overnight. Customisation is another matter.
Oct 10 2018 5:59AM
How Woolworths landed in 'really bad shape' with Salesforce
Governance centralised to tame seven parallel implementations.
Oct 9 2018 6:43AM
Flight Centre jolts 'Frankenstein' Salesforce into new life
11 years of customisations cut to ease technical debt.
Oct 8 2018 11:44AM
Ego Pharmaceuticals plans Salesforce rebuild
Boots outdated custom code from environment.
Oct 3 2018 6:45AM
Ryobi gets to know its A/NZ customers
Power tools maker empowered by direct relationships.
Oct 2 2018 12:36PM
Toll swaps stagnant Siebel for Salesforce
CRM couldn't scale to handle Christmas.
Sep 28 2018 9:12AM
