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salesforce
salesforce
AGL taps AI agents in retail transformation
First use cases are internally-focused.
Ry Crozier
Jul 9 2025 6:53AM
Cloud
El Jannah backs Salesforce martech stack to support store expansion
Charcoal chicken chain looks to AI use cases.
Ry Crozier
Jul 3 2025 12:23PM
Marketing
Norths Collective marketing chief to leave in August
After over 13 years.
Kate Weber
Jun 24 2025 6:35AM
Leadership
Salesforce blocks AI rivals from using Slack data
Restrictions made to APIs.
Staff Writer
Jun 12 2025 6:49AM
Software
Hackers abuse modified Salesforce app to steal data, extort companies
Attributed to UNC6040 threat group.
AJ Vicens
Jun 5 2025 5:18AM
Security
Northcott to explore AI summarisation
To further support children and adults with disability.
Kate Weber
May 30 2025 6:32AM
Emerging Tech
Salesforce to buy Informatica for US$8 billion
To bolster AI data tools.
Aditya Soni
May 28 2025 5:50AM
Software
Informatica explores sale again
With Salesforce among its suitors.
Staff Writer
May 26 2025 6:33AM
Software
Macquarie BFS prepares its teams to work with AI agents
Training programs underway.
Kate Weber
May 23 2025 6:53AM
Software
Macquarie University develops AI bot to handle academic inquiries
Piloted on first-year psychology students.
Eleanor Dickinson
Mar 14 2025 6:37AM
Cloud
HBF's new CRM shaves 35 minutes off member interactions
"Single pane of glass" set up for frontline staff.
Eleanor Dickinson
Mar 5 2025 6:47AM
Cloud
hipages Group exploring AI agents
To aid contract review and potentially tradie onboarding.
Kate Weber
Feb 27 2025 2:25PM
Governance
Salesforce plans US$500m in AI-related investments in Saudi Arabia
As countries compete to secure investments in the technology.
Staff Writer
Feb 11 2025 6:32AM
Cloud
Partner Content
QUT elevates student experience – one support query at a time
Salesforce platform seamlessly connects uni students to support and wellbeing services.
Staff Writer
Dec 18 2024 3:00PM
Partner Content
Partner Content
Trust and empathy are the future for a more ‘human’ AI in Aussie workplace
Salesforce identifies the ethical and responsible pathways for Australian businesses to succeed with artificial intelligence — while empowering workers in the process.
Staff Writer
Dec 18 2024 10:40AM
Partner Content
Partner Content
Mind the gap – How Salesforce is building an AI bridge for Australian businesses
You may already own the foundations for a seamless pathway to an artificial intelligence future.
Staff Writer
Dec 18 2024 10:00AM
Partner Content
HESTA uses enterprise chat channels to drive up data use
Super fund incorporates analytics access into existing workflows.
Ry Crozier
Dec 1 2024 11:07AM
Cloud
South East Water nears go-live for first AI use cases
To improve customer experience.
Ry Crozier
Nov 28 2024 6:47AM
Cloud
Medibank ramps up real-time intervention to retain insurance customers
Brings in Salesforce's Data Cloud.
Eleanor Dickinson
Nov 14 2024 6:46AM
Cloud
NSW Education re-platforms disability access portal on Salesforce
Earmarked for 2025.
Eleanor Dickinson
Nov 12 2024 6:50AM
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