salesforce

ANZ's former life insurance arm OnePath revealed as early AI adopter

ANZ's former life insurance arm OnePath revealed as early AI adopter

Runs analytics over 10 years of claims data.
Jan 28 2020 1:20PM
NAB wraps up 'scary' data migration for 2800 mortgage brokers

NAB wraps up 'scary' data migration for 2800 mortgage brokers

Reveals payoffs from 'Podium Reimagined' project.
Jan 21 2020 1:22PM
RMIT Online tasks Kraken with reeling in enrolments

RMIT Online tasks Kraken with reeling in enrolments

The long tentacles of lead nurture.
Jan 20 2020 1:14PM
Qantas powers into DevOps for its Salesforce environment

Qantas powers into DevOps for its Salesforce environment

Deploys automation and CI/CD tools, plans to expand team.
Dec 18 2019 7:08AM
La Trobe Uni builds platform to find $40m extra research income

La Trobe Uni builds platform to find $40m extra research income

Salesforce-based portal brings funding opps to researchers, helps them win.
Dec 6 2019 6:40AM
Qantas to link up with mining, gas HQs to coordinate weather evacuations

Qantas to link up with mining, gas HQs to coordinate weather evacuations

Uses software to get closer to business customers.
Dec 4 2019 12:51PM
Telstra tackles sales data goals with Salesforce's Einstein Analytics

Telstra tackles sales data goals with Salesforce's Einstein Analytics

Creates central dashboard for 3500 sales staff.
Nov 28 2019 1:35PM
ANZ is quietly building a brand new banking platform

ANZ is quietly building a brand new banking platform

Exclusive: Chases tenfold improvement in speed and capability.
Nov 25 2019 7:10AM
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
Google Cloud gets new ANZ boss from Salesforce

Google Cloud gets new ANZ boss from Salesforce

Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Nov 21 2019 7:05AM
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
Salesforce to use Amazon AI to improve call centre services

Salesforce to use Amazon AI to improve call centre services

To turn speech to text, translate and detect sentiment.
Nov 20 2019 6:44AM
Salesforce's new $1.5b tower Australia's biggest bike shed

Salesforce's new $1.5b tower Australia's biggest bike shed

Will store up to 700 bicycles.
Oct 4 2019 7:56AM
Salesforce slaps its name on Sydney's tallest office tower

Salesforce slaps its name on Sydney's tallest office tower

Resurrects 'Jacksons on George' site from late 2022.
Oct 1 2019 9:49AM
Toyota Australia uses digital to drive buyers into dealers

Toyota Australia uses digital to drive buyers into dealers

Personalisation pilot drives scale ambitions.
Sep 25 2019 1:00PM
$50bn industry fund Cbus tech rebuild brings digital assets back in house

$50bn industry fund Cbus tech rebuild brings digital assets back in house

Focuses on data and improving member experience.
Aug 19 2019 6:55AM
Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Move to shift online sales into stores starts to deliver.
Aug 15 2019 10:57AM
Telstra expands its use of Salesforce

Telstra expands its use of Salesforce

To improve sales pipeline and personalisation.
Aug 15 2019 10:34AM
People’s Choice taps Salesforce multi-cloud in digital push

People’s Choice taps Salesforce multi-cloud in digital push

Credit Union aims to be fully digital by 2020.
Aug 12 2019 1:30PM

Log In

Username / Email:
Password:
  |  Forgot your password?