salesforce

Veolia remediates its A/NZ Salesforce environment

Veolia remediates its A/NZ Salesforce environment

Resets foundations for customer portal, AI enhancements.
May 20 2019 7:25AM
Sloppy script sees Salesforce services shut-out

Sloppy script sees Salesforce services shut-out

Access blocked after full permissions for all panic.
May 19 2019 8:08PM
Monash Uni takes student loan requests via Apple Business Chat

Monash Uni takes student loan requests via Apple Business Chat

Also creates new group to uplift chatbots across institution.
May 7 2019 7:05AM
Salesforce snaps up MapAnything

Salesforce snaps up MapAnything

Had previously invested in location services company.
Apr 18 2019 8:40AM
How NAB is transforming the world’s most complex Salesforce structure

How NAB is transforming the world’s most complex Salesforce structure

Bringing 2800 instances together.
Mar 12 2019 11:17AM
NAB pushes fast alpha of its new CRM hard to move off Siebel, Oracle

NAB pushes fast alpha of its new CRM hard to move off Siebel, Oracle

Shift to Salesforce, AWS accelerates.
Mar 7 2019 10:00AM
Vodafone plans ‘brand new e-commerce platform’

Vodafone plans ‘brand new e-commerce platform’

Wants recommendation engine for new plans, may not want Oracle, SAS, Salesforce …
Feb 18 2019 7:25AM
NAB commits to massive CRM transformation

NAB commits to massive CRM transformation

Reveals platform choices and new internally-built integration layer.
Jan 23 2019 7:05AM
News Corp Australia hits reset on Salesforce

News Corp Australia hits reset on Salesforce

Inside the major project to right the ship.
Nov 7 2018 7:00AM
NSW Treasury opens CIO role

NSW Treasury opens CIO role

As it pursues internal fintech overhaul.
Nov 5 2018 12:01PM
ANZ drives visibility into its financial advice business

ANZ drives visibility into its financial advice business

Creates single view of adviser and practice as regulators circle.
Oct 26 2018 6:45AM
REA Group finds 'ludicrous mode' for Salesforce development

REA Group finds 'ludicrous mode' for Salesforce development

Moves faster to see off competitive threats.
Oct 25 2018 7:00AM
Sensis ditches all on-prem infrastructure in three-year cloud push

Sensis ditches all on-prem infrastructure in three-year cloud push

Everything's in AWS and Salesforce now.
Oct 16 2018 6:04AM
Salesforce, Kaspersky mobilise against Australia's decryption bill

Salesforce, Kaspersky mobilise against Australia's decryption bill

Fear it will undermine trust in products.
Oct 10 2018 11:38AM
NEXTDC battle scars saw it get SaaS right at third attempt

NEXTDC battle scars saw it get SaaS right at third attempt

Yes, SaaS is up and running overnight. Customisation is another matter.
Oct 10 2018 5:59AM
How Woolworths landed in 'really bad shape' with Salesforce

How Woolworths landed in 'really bad shape' with Salesforce

Governance centralised to tame seven parallel implementations.
Oct 9 2018 6:43AM
Flight Centre jolts 'Frankenstein' Salesforce into new life

Flight Centre jolts 'Frankenstein' Salesforce into new life

11 years of customisations cut to ease technical debt.
Oct 8 2018 11:44AM
Ego Pharmaceuticals plans Salesforce rebuild

Ego Pharmaceuticals plans Salesforce rebuild

Boots outdated custom code from environment.
Oct 3 2018 6:45AM
Ryobi gets to know its A/NZ customers

Ryobi gets to know its A/NZ customers

Power tools maker empowered by direct relationships.
Oct 2 2018 12:36PM
Toll swaps stagnant Siebel for Salesforce

Toll swaps stagnant Siebel for Salesforce

CRM couldn't scale to handle Christmas.
Sep 28 2018 9:12AM

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