salesforce
Coca-Cola Amatil forges ahead with transformation
Looks to be more data-driven.
Apr 7 2021 12:41PM
Salesforce to require MFA from February next year
Sets deadline in 'security notification' sent to users.
Feb 3 2021 12:00PM
Yarra Valley Water builds out first APIs for real-time data flows
Deploys Mulesoft foundation for internal, external integration efforts.
Feb 1 2021 6:59AM
Microsoft, Cigna form coalition for digital records of Covid-19 vaccination
Called vaccination credential initiative.
Jan 18 2021 6:38AM
Service NSW told to urgently improve data handling after cyber attack
Audit finds problems by the bucket load.
Dec 18 2020 5:51PM
ANZ preps for new banking platform pilot
ANZx trial slated for April.
Dec 18 2020 12:45PM
Vic govt axed IBM i2 from freshly digitised contact tracing system
Did not meet predictive analytics needs.
Dec 14 2020 12:36PM
Salesforce buys Slack for $37.5 billion
Will 'deeply integrate' platform into all its clouds.
Dec 2 2020 11:38AM
Yarra Valley Water embarks on CX overhaul
Selects Salesforce Customer 360.
Nov 27 2020 7:00AM
Salesforce approaches Slack with acquisition offer
Talks at 'advanced' stage, according to reports.
Nov 26 2020 6:50AM
Salesforce open sources malicious server scanner
JARM uses Transport Layer Security to actively fingerprint hosts.
Nov 18 2020 12:55PM
Microsoft, Amazon, Cisco, Salesforce alarmed at security incident response takeover by govt
As govt tries to afford itself a broad range of powers.
Nov 9 2020 12:28PM
Super Retail Group ties AI use to 20 percent of all online revenue
Near six-fold increase in the space of a year.
Aug 20 2020 6:56AM
NAB revises UI on its Salesforce-powered Podium platform
Makes changes to help brokers meet new legal requirements.
Aug 5 2020 12:02PM
Metcash scales up its IT ambitions
Starts to bring suppliers and retailers together.
Aug 4 2020 7:04AM
Grill'd taps Salesforce to keep burger sales flowing
Part of a broader digital transformation.
Jul 28 2020 6:41AM
Macquarie Bank re-platforms its complaints handling to Salesforce
Reworks end-to-end process.
Jul 23 2020 6:53AM
David Jones transforms customer service to meet online growth
Re-platforms to a mix of Amazon Connect and Salesforce.
Jul 16 2020 6:58AM
NDIS goes with Salesforce for second CRM
And starts developing a new participant app.
May 19 2020 12:47AM
Telstra tries to stop customers 'falling through the cracks'
Sets up agent support console with guided paths to resolve issues.
May 14 2020 6:55AM
