salesforce

ANZ is quietly building a brand new banking platform

ANZ is quietly building a brand new banking platform

Exclusive: Chases tenfold improvement in speed and capability.
Nov 25 2019 7:10AM
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
Google Cloud gets new ANZ boss from Salesforce

Google Cloud gets new ANZ boss from Salesforce

Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Nov 21 2019 7:05AM
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
Salesforce to use Amazon AI to improve call centre services

Salesforce to use Amazon AI to improve call centre services

To turn speech to text, translate and detect sentiment.
Nov 20 2019 6:44AM
Salesforce's new $1.5b tower Australia's biggest bike shed

Salesforce's new $1.5b tower Australia's biggest bike shed

Will store up to 700 bicycles.
Oct 4 2019 7:56AM
Salesforce slaps its name on Sydney's tallest office tower

Salesforce slaps its name on Sydney's tallest office tower

Resurrects 'Jacksons on George' site from late 2022.
Oct 1 2019 9:49AM
Toyota Australia uses digital to drive buyers into dealers

Toyota Australia uses digital to drive buyers into dealers

Personalisation pilot drives scale ambitions.
Sep 25 2019 1:00PM
$50bn industry fund Cbus tech rebuild brings digital assets back in house

$50bn industry fund Cbus tech rebuild brings digital assets back in house

Focuses on data and improving member experience.
Aug 19 2019 6:55AM
Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Move to shift online sales into stores starts to deliver.
Aug 15 2019 10:57AM
Telstra expands its use of Salesforce

Telstra expands its use of Salesforce

To improve sales pipeline and personalisation.
Aug 15 2019 10:34AM
People’s Choice taps Salesforce multi-cloud in digital push

People’s Choice taps Salesforce multi-cloud in digital push

Credit Union aims to be fully digital by 2020.
Aug 12 2019 1:30PM
Salesforce buys Israel's ClickSoftware for US$1.35bn

Salesforce buys Israel's ClickSoftware for US$1.35bn

Bid to accelerate growth of cloud-based products.
Aug 9 2019 6:55AM
Salesforce lands Pip Marlow after Suncorp exit

Salesforce lands Pip Marlow after Suncorp exit

Appointed A/NZ CEO.
Aug 8 2019 4:29PM
Salesforce expands footprint into China with Alibaba partnership

Salesforce expands footprint into China with Alibaba partnership

Exclusive provider for mainland China.
Jul 26 2019 6:25AM
Salesforce swallows Tableau in US$15.3bn buy

Salesforce swallows Tableau in US$15.3bn buy

Muscles up to Microsoft Corp in analytics, data visualisation.
Jun 11 2019 7:00AM
Telstra accelerates 6000 job cuts, junks $500m in legacy IT

Telstra accelerates 6000 job cuts, junks $500m in legacy IT

Staff shedding brought forward into FY19.
May 29 2019 11:24AM
Veolia remediates its A/NZ Salesforce environment

Veolia remediates its A/NZ Salesforce environment

Resets foundations for customer portal, AI enhancements.
May 20 2019 7:25AM
Sloppy script sees Salesforce services shut-out

Sloppy script sees Salesforce services shut-out

Access blocked after full permissions for all panic.
May 19 2019 8:08PM

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