Latest News
Govt funding starts flowing to agencies in real-time
German watchdog chief calls Wirecard scandal a 'massive criminal act'
Social media giants to face same EU hateful content rules as broadcasters
ANZ sees fivefold increase in digital channel use
Govt mulls stricter cyber security accountability for agencies
salesforce
ANZ is quietly building a brand new banking platform
Exclusive: Chases tenfold improvement in speed and capability.
Nov 25 2019 7:10AM
NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Nov 22 2019 1:10PM
Kayo Sports hopes to make its support bot a "mind reader"
Aussie streaming service to use data to guess why customers are getting in contact.
Nov 21 2019 7:10AM
Google Cloud gets new ANZ boss from Salesforce
Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Nov 21 2019 7:05AM
NBN Co looks to retain customers and grow their "lifetime value"
Establishes a presence across seven Salesforce clouds.
Nov 21 2019 7:04AM
Salesforce to use Amazon AI to improve call centre services
To turn speech to text, translate and detect sentiment.
Nov 20 2019 6:44AM
Salesforce's new $1.5b tower Australia's biggest bike shed
Will store up to 700 bicycles.
Oct 4 2019 7:56AM
Salesforce slaps its name on Sydney's tallest office tower
Resurrects 'Jacksons on George' site from late 2022.
Oct 1 2019 9:49AM
Toyota Australia uses digital to drive buyers into dealers
Personalisation pilot drives scale ambitions.
Sep 25 2019 1:00PM
$50bn industry fund Cbus tech rebuild brings digital assets back in house
Focuses on data and improving member experience.
Aug 19 2019 6:55AM
Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment
Move to shift online sales into stores starts to deliver.
Aug 15 2019 10:57AM
Telstra expands its use of Salesforce
To improve sales pipeline and personalisation.
Aug 15 2019 10:34AM
People’s Choice taps Salesforce multi-cloud in digital push
Credit Union aims to be fully digital by 2020.
Aug 12 2019 1:30PM
Salesforce buys Israel's ClickSoftware for US$1.35bn
Bid to accelerate growth of cloud-based products.
Aug 9 2019 6:55AM
Salesforce lands Pip Marlow after Suncorp exit
Appointed A/NZ CEO.
Aug 8 2019 4:29PM
Salesforce expands footprint into China with Alibaba partnership
Exclusive provider for mainland China.
Jul 26 2019 6:25AM
Salesforce swallows Tableau in US$15.3bn buy
Muscles up to Microsoft Corp in analytics, data visualisation.
Jun 11 2019 7:00AM
Telstra accelerates 6000 job cuts, junks $500m in legacy IT
Staff shedding brought forward into FY19.
May 29 2019 11:24AM
Veolia remediates its A/NZ Salesforce environment
Resets foundations for customer portal, AI enhancements.
May 20 2019 7:25AM
Sloppy script sees Salesforce services shut-out
Access blocked after full permissions for all panic.
May 19 2019 8:08PM
