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Maintenance error caused Facebook's six-hour outage

Maintenance error caused Facebook's six-hour outage

Undisclosed command triggered meltdown.
Sheila Dang Oct 6 2021 7:01AM Networking
Optus fixes billing error that charged customers for churned services

Optus fixes billing error that charged customers for churned services

Repays almost $800,000.
Ry Crozier Sep 29 2021 7:02AM Telco/ISP
CBA sued by ASIC for allegedly overcharging customers

CBA sued by ASIC for allegedly overcharging customers

Data-entry errors and poor processes blamed.
Kate Weber Apr 1 2021 12:20PM Financial Services
CBA faces ASIC suit over interest rate coding error

CBA faces ASIC suit over interest rate coding error

Overcharged business overdraft customers.
Ry Crozier Dec 1 2020 11:23AM Financial Services
Optus self-service error logs users into Vladmir's account

Optus self-service error logs users into Vladmir's account

Telco yanks site, starts investigation.
Ry Crozier Feb 14 2019 9:55PM Security
Salesforce code error may have let APIs call wrong data

Salesforce code error may have let APIs call wrong data

Emergency release pushed through.
Ry Crozier Aug 6 2018 1:55PM Cloud
Telstra creates 'digital incubator' to tweak services

Telstra creates 'digital incubator' to tweak services

Reveals projects in provisioning and notifications.
Ry Crozier Jul 24 2017 2:04PM Telco/ISP
What happens when automation goes wrong?

What happens when automation goes wrong?

[Opinion] Are humans losing their skills?
Peter Fisher Mar 23 2017 12:26PM Software
ME Bank suffers post-upgrade processing glitch

ME Bank suffers post-upgrade processing glitch

One system issue follows another.
Allie Coyne Jul 15 2014 3:34PM Software
Westpac compensates investors after trading glitch

Westpac compensates investors after trading glitch

Trades not executed after upgrade.
Munir Kotadia Mar 18 2014 6:43AM Software
Routine error caused NSW Roads and Maritime outage

Routine error caused NSW Roads and Maritime outage

[Blog post] Transactions of 500 customers impacted.
Brett Winterford Jan 17 2014 6:45AM Software
Google suffers brief outage

Google suffers brief outage

Microsoft's Outlook.com also down.
Juha Saarinen Aug 19 2013 5:26AM Networking
Qantas website suffers bookings glitch

Qantas website suffers bookings glitch

No response to social media complaints.
Staff Writers Jun 11 2013 11:13PM Networking
System 'glitch' raises ire of TPG mobile users

System 'glitch' raises ire of TPG mobile users

Skews account balances, initiates deposit top-up.
Ry Crozier Jun 4 2013 12:54PM Telco/ISP
Melbourne IT error sends Twitter t.co offline

Melbourne IT error sends Twitter t.co offline

Phishing investigator puts domain on hold.
Ry Crozier Oct 9 2012 11:34AM Telco/ISP
Scientists raise quantum error threshold

Scientists raise quantum error threshold

New design allows up to a quarter of qubits to be lost.
Liz Tay Nov 15 2010 6:35AM Oddware
UniSuper finds errors in one in ten accounts

UniSuper finds errors in one in ten accounts

Superannuation provider to spend 18 months on a fix.
Liz Tay Oct 29 2010 6:34AM Software
ISPs cop customer angst over outbound emails

ISPs cop customer angst over outbound emails

Anti-spam blacklist bombs.
Ry Crozier Oct 8 2010 2:49PM Telco/ISP
Google fixes Gmail's spam-like error

Google fixes Gmail's spam-like error

One last Groundhog Day.
Liam Tung Aug 27 2010 7:04AM Software
Researchers build quantum fidelity firmware

Researchers build quantum fidelity firmware

Sydney physicist wins part of US military grant.
Liz Tay Aug 25 2010 1:33PM Oddware

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