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Maintenance error caused Facebook's six-hour outage
Undisclosed command triggered meltdown.
Sheila Dang
Oct 6 2021 7:01AM
Networking
Optus fixes billing error that charged customers for churned services
Repays almost $800,000.
Ry Crozier
Sep 29 2021 7:02AM
Telco/ISP
CBA sued by ASIC for allegedly overcharging customers
Data-entry errors and poor processes blamed.
Kate Weber
Apr 1 2021 12:20PM
Financial Services
CBA faces ASIC suit over interest rate coding error
Overcharged business overdraft customers.
Ry Crozier
Dec 1 2020 11:23AM
Financial Services
Optus self-service error logs users into Vladmir's account
Telco yanks site, starts investigation.
Ry Crozier
Feb 14 2019 9:55PM
Security
Salesforce code error may have let APIs call wrong data
Emergency release pushed through.
Ry Crozier
Aug 6 2018 1:55PM
Cloud
Telstra creates 'digital incubator' to tweak services
Reveals projects in provisioning and notifications.
Ry Crozier
Jul 24 2017 2:04PM
Telco/ISP
What happens when automation goes wrong?
[Opinion] Are humans losing their skills?
Peter Fisher
Mar 23 2017 12:26PM
Software
ME Bank suffers post-upgrade processing glitch
One system issue follows another.
Allie Coyne
Jul 15 2014 3:34PM
Software
Westpac compensates investors after trading glitch
Trades not executed after upgrade.
Munir Kotadia
Mar 18 2014 6:43AM
Software
Routine error caused NSW Roads and Maritime outage
[Blog post] Transactions of 500 customers impacted.
Brett Winterford
Jan 17 2014 6:45AM
Software
Google suffers brief outage
Microsoft's Outlook.com also down.
Juha Saarinen
Aug 19 2013 5:26AM
Networking
Qantas website suffers bookings glitch
No response to social media complaints.
Staff Writers
Jun 11 2013 11:13PM
Networking
System 'glitch' raises ire of TPG mobile users
Skews account balances, initiates deposit top-up.
Ry Crozier
Jun 4 2013 12:54PM
Telco/ISP
Melbourne IT error sends Twitter t.co offline
Phishing investigator puts domain on hold.
Ry Crozier
Oct 9 2012 11:34AM
Telco/ISP
Scientists raise quantum error threshold
New design allows up to a quarter of qubits to be lost.
Liz Tay
Nov 15 2010 6:35AM
Oddware
UniSuper finds errors in one in ten accounts
Superannuation provider to spend 18 months on a fix.
Liz Tay
Oct 29 2010 6:34AM
Software
ISPs cop customer angst over outbound emails
Anti-spam blacklist bombs.
Ry Crozier
Oct 8 2010 2:49PM
Telco/ISP
Google fixes Gmail's spam-like error
One last Groundhog Day.
Liam Tung
Aug 27 2010 7:04AM
Software
Researchers build quantum fidelity firmware
Sydney physicist wins part of US military grant.
Liz Tay
Aug 25 2010 1:33PM
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