Technology

Optus rethinks how telco customer problems get solved

Optus rethinks how telco customer problems get solved

Tries to avoid customers being on hold or re-explaining issue.
Ry Crozier Jun 11 2019 7:15AM Software
Connected kitchens reduce food risk at Queensland Uni

Connected kitchens reduce food risk at Queensland Uni

Digitising food safety.
Matt Johnston Jun 11 2019 7:14AM Hardware
Big tech firms cut employees' access to Huawei, muddying 5G rollout

Big tech firms cut employees' access to Huawei, muddying 5G rollout

Staff told to stop talking about technology and technical standards.
Paresh Dave and Chris Prentice Jun 11 2019 7:10AM Strategy
FedEx to end Amazon contract for plane service

FedEx to end Amazon contract for plane service

Moving services in-house.
Staff Writer Jun 11 2019 7:03AM Financial Services
Salesforce swallows Tableau in US$15.3bn buy

Salesforce swallows Tableau in US$15.3bn buy

Muscles up to Microsoft Corp in analytics, data visualisation.
Arjun Panchadar Jun 11 2019 7:00AM Financial Services
IBM, T-Systems scrap mainframe venture

IBM, T-Systems scrap mainframe venture

After German cartel office made critical assessment.
Staff Writer Jun 11 2019 6:47AM Benchmarking Change
MGC Pharma taps RMIT to build 'Google of medicinal cannabis'

MGC Pharma taps RMIT to build 'Google of medicinal cannabis'

For dispensing doctors.
Matt Johnston Jun 7 2019 5:00PM Projects
'Shoddy' Huawei needs to raise its game, UK cyber official says

'Shoddy' Huawei needs to raise its game, UK cyber official says

Told to improve security standards.
Jack Stubbs Jun 7 2019 1:00PM Security
Voice recognition can tell if your child has asthma or pneumonia

Voice recognition can tell if your child has asthma or pneumonia

Cough analyser app as accurate as doctors.
Matt Johnston Jun 7 2019 1:00PM Software
NBN Co's Sky Muster Plus to start at $45 a month wholesale

NBN Co's Sky Muster Plus to start at $45 a month wholesale

Satellite charges brought in line with other access techs.
Ry Crozier Jun 7 2019 12:36PM Telco/ISP
Uber Australia drivers not employees, ombudsman rules

Uber Australia drivers not employees, ombudsman rules

Finds no evidence of an employment relationship.
Justin Hendry Jun 7 2019 12:21PM Software
WA Police turns to AI for digital evidence

WA Police turns to AI for digital evidence

From weeks and months into hours.
Justin Hendry Jun 7 2019 11:31AM Strategy
Patch now against wormable 'BlueKeep' remote desktop flaw: ACSC

Patch now against wormable 'BlueKeep' remote desktop flaw: ACSC

Spectre of another WannaCry-style epidemic raised.
Juha Saarinen Jun 7 2019 6:55AM Security
Google to buy analytics software firm Looker for US$2.6 billion

Google to buy analytics software firm Looker for US$2.6 billion

First major acquisition for new Google Cloud chief.
Paresh Dave Jun 7 2019 6:50AM Software
UNSW adds Question bot to online classroom for engineering students

UNSW adds Question bot to online classroom for engineering students

Triages and finds answers to questions faster.
Ry Crozier Jun 7 2019 6:45AM Cloud
China issues 5G licences in timely boost for Huawei

China issues 5G licences in timely boost for Huawei

Three major telecom operators get go-ahead for full commercial deployment.
Josh Horwitz and Sijia Jiang Jun 7 2019 12:15AM Telco/ISP
Vietnam jails another Facebook user over 'anti-state' posts

Vietnam jails another Facebook user over 'anti-state' posts

Sentenced to six years.
Staff Writer Jun 7 2019 12:10AM Software
India to order taxi aggregators like Uber, Ola to go electric

India to order taxi aggregators like Uber, Ola to go electric

Must convert 40 percent of fleet of cars by April 2026.
Aditi Shah Jun 7 2019 12:00AM Hardware
Privacy watchdog criticises Cathay Pacific over 2018 data breach

Privacy watchdog criticises Cathay Pacific over 2018 data breach

Found to have not followed data protection principles.
Staff Writer Jun 6 2019 11:50PM Security
NBN Co fights to keep control of its 5G spectrum

NBN Co fights to keep control of its 5G spectrum

As bandwidth-hungry commercial carriers circle.
Ry Crozier Jun 6 2019 11:20PM Telco/ISP

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