servicefirst
'Significant breakdowns' mar NSW shared services outsourcing
Auditor casts doubt on Unisys/Infosys performance.
Nov 14 2016 10:57AM
NSW govt flies in 31 457 workers for shared services
Counts staff within 70 percent onshore base.
Oct 13 2016 6:30AM
Outsourced support centres a 'blueprint' for NSW govt
Minister looks towards expansion of shared services model.
Mar 11 2016 12:22PM
Goodbye ServiceFirst: Fresh faces fill outsourced service centre
Majority of former staff opt for voluntary redundancy.
Dec 9 2015 3:33PM
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ServiceFirst to shut down in six months
Shared services agency slimmed in lead-up to outsourcing.
Sep 29 2015 12:05PM
NSW offshores jobs in $215m ServiceFirst outsourcing
State expects to save big on shared services.
Jun 2 2015 9:53AM
ServiceFirst staff walk off job in outsourcing protest
Aim to stop contract being signed.
Mar 26 2015 10:43AM
Getting shared services right
A wary public service finally chalks up some wins.
Mar 20 2015 6:04AM
NSW ServiceFirst to outsource to Infosys, Unisys
Onshore/offshore split still to be nutted out.
Dec 17 2014 12:02PM
Executive reshuffle ahead of ServiceFirst outsourcing
Tenderers whittled down to shortlist.
Aug 12 2014 12:40PM
NSW IT outsourcing could expand beyond ServiceFirst
Govt clients bail ahead of private sector handover.
Apr 2 2014 1:01PM
NSW to invite bids for ServiceFirst replacement
Dark cloud over 350 shared services jobs.
Mar 11 2014 9:58AM
NSW IT minister confirms outsourcing agenda for ServiceFirst
Informal market sounding underway.
Sep 25 2013 11:31AM
Mobile upgrade for NSW Govt agencies
New shared service incoming.
May 3 2013 12:09PM
ServiceFirst NSW swaps out Juniper firewalls
Also makes password system changes.
Jan 22 2013 10:59AM
ServiceFirst NSW swaps out Juniper firewalls
Also makes password system changes.
Jan 21 2013 2:17PM
NSW Government upgrades shared ECM systems
NSW Government shared services provider ServiceFirst will roll out an Objective enterprise content management system to around 1,200 users across multiple agencies.
Mar 10 2009 12:13PM
