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Govt to pay back $721m wrongly raised through robodebt
Finally bites the bullet.
May 29 2020 4:01PM
Dodgy debt collector Panthera fined $500,000 for harassing ID fraud victims
After ACCC extracts admissions of unconscionable conduct.
Mar 17 2020 10:55AM
Medicare data matching laws waved through
Despite privacy concerns.
Dec 6 2019 1:00PM
Legacy systems, digital skills shortages a big thumbs down in APS report
State of the Service census lays bare the struggle to transform.
Nov 29 2019 1:06PM
Federal Court bins Robodebt’s defective algorithm
As reviled scheme falters.
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Services Australia blames dependency on outsourcing, contractors on IT tempo
Defends automated compliance program.
Oct 3 2019 1:23PM
Govt proposes Medicare data matching scheme for fraud crackdown
Could source data from private health insurers.
Sep 24 2019 11:21AM
CBA primes app for $10bn welfare payments clawback
Customers ‘nudged’ towards huge pool of lazy cash.
Sep 16 2019 12:44PM
Shorten tries to fit new auto-complain plug-in to Robodebt
Crowdsources customer service catastrophe catalogue.
Aug 9 2019 1:09PM
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Analysis: The ATO can use real time bank data to make compliance easy. Centrelink should too.
Aug 6 2019 6:59AM
Centrelink matches Medicare data in 'identity fraud' crackdown
Updated: Agency says data-matching already running.
Jul 29 2019 10:07AM
Govt refuses to halt robodebt program
"No evidence" to support a stoppage.
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Not all agencies play ball.
Sep 8 2017 8:24AM
The OAIC has started auditing Centrelink's robo-debt scheme
Says report will likely be made public.
Aug 18 2017 10:19AM
DHS hired Data61 three times to help fix its robo-debt program
Aug 15 2017 7:21AM
Govt rejects damning report on DHS' robodebt program
Won't make further changes to the process.
Jun 21 2017 9:14PM
Centrelink targeting $980m from data matching expansion
Robo-debt program protocol published.
May 19 2017 7:00AM
Ombudsman finds DHS 'deficient' in Centrelink data matching
But underlying technology is working properly.
Apr 10 2017 9:24AM
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