Latest News
Optus brings GenAI into frontline ops
"Scattered Spider" evolves with new ransomware and social engineering tactics
Australia adds YouTube to social media ban for children
Gov to encourage vuln research, puts insurers and NFPs on notice
Palo Alto Networks in talks to buy CyberArk
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Authors
Eleanor Dickinson
Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.
Before joining
iTnews
, she spent almost six years covering the IT channel for
ARN
in Sydney.
Send a message to Eleanor
Recent articles by Eleanor Dickinson
Optus brings GenAI into frontline ops
Co-develops virtual agent with Google Cloud.
Eleanor Dickinson
Jul 30 2025 4:30PM
Telco/ISP
Union calls for 'mandatory' employee consultations on AI programs
Backs creation of new regulatory authority for AI.
Eleanor Dickinson
Jul 30 2025 6:51AM
Emerging Tech
SA gov establishes 'Office for AI'
Following $28m budget pledge.
Eleanor Dickinson
Jul 28 2025 3:42PM
Software
Orica scales GenAI capabilities with Now Assist
Has activated five agentic AI use cases.
Eleanor Dickinson
Jul 28 2025 7:01AM
Software
ACT’s $30m HR system upgrade under scrutiny amid high staff turnover
Over 10 percent of workforce left within their first six months.
Eleanor Dickinson
Jul 25 2025 6:30AM
Software
Home Affairs signs $25m biometrics renewal with Unisys
Follows expiry of original deal last month.
Eleanor Dickinson
Jul 24 2025 6:26AM
Hardware
Qld Police set to run an IT systems review
Follows commissioner's report into police workforce.
Eleanor Dickinson
Jul 24 2025 6:15AM
Strategy
NDIA embarks on architectural overhaul of scheme systems
Eyes modular and component-based service model.
Eleanor Dickinson
Jul 23 2025 11:22AM
Software
Gov quietly launches onshore instance of GPT-4o for APS
Comes ahead of new pilot launch.
Eleanor Dickinson
Jul 23 2025 6:15AM
Cloud
DTA CEO suggests AI usage to reduce 'white-collar effort' in APS
Also says Commonwealth project lengths should be "half".
Eleanor Dickinson
Jul 22 2025 6:21AM
Strategy
UNSW invests in martech stack to bolster students' 'lifetime' loyalty
Looks to stand up Adobe Experience Platform.
Eleanor Dickinson
Jul 22 2025 6:13AM
Marketing
Victorian Ombudsman recruits for new CIO
Will be tasked with developing IT roadmap.
Eleanor Dickinson
Jul 21 2025 6:30AM
Training & Development
The ABC implements data warehouse amid governance restructure
18 months into three-year data governance acceleration program.
Eleanor Dickinson
Jul 21 2025 6:30AM
Software
Defence's chief IT architect moves on
Moves to role at the Department of Infrastructure.
Eleanor Dickinson
Jul 18 2025 6:30AM
Training & Development
TAFE NSW charts $22m ERP upgrade
Comes as SAP ECC 6.0 platform approaches end of life.
Eleanor Dickinson
Jul 17 2025 1:44PM
Finance
Village Roadshow uses predictive rostering for its casual workforce
Forecasts attendance to optimise labour costs.
Eleanor Dickinson
Jul 17 2025 6:23AM
HR
AGD sets end-of-year deadline for Microsoft 365 rollout
Including Teams and SharePoint.
Eleanor Dickinson
Jul 15 2025 6:28AM
Cloud
NSW Police seeks lead for 'critical' network uplift
Budgets up to $237,462 for director role.
Eleanor Dickinson
Jul 14 2025 6:38AM
Networking
Microsoft to 'co-invest' in Defence's Azure adoption
As part of new $495 million cloud consumption contract.
Eleanor Dickinson
Jul 10 2025 6:53AM
Cloud
Health signs $37m device-as-a-service deal
Deal will span three years.
Eleanor Dickinson
Jul 9 2025 6:52AM
Hardware
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