Eleanor Dickinson

Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.

Before joining iTnews, she spent almost six years covering the IT channel for ARN in Sydney.

Recent articles by Eleanor Dickinson

Optus brings GenAI into frontline ops

Optus brings GenAI into frontline ops

Co-develops virtual agent with Google Cloud.
Eleanor Dickinson Jul 30 2025 4:30PM Telco/ISP
Union calls for 'mandatory' employee consultations on AI programs

Union calls for 'mandatory' employee consultations on AI programs

Backs creation of new regulatory authority for AI.
Eleanor Dickinson Jul 30 2025 6:51AM Emerging Tech
SA gov establishes 'Office for AI'

SA gov establishes 'Office for AI'

Following $28m budget pledge.
Eleanor Dickinson Jul 28 2025 3:42PM Software
Orica scales GenAI capabilities with Now Assist

Orica scales GenAI capabilities with Now Assist

Has activated five agentic AI use cases.
Eleanor Dickinson Jul 28 2025 7:01AM Software
ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

ACT’s $30m HR system upgrade under scrutiny amid high staff turnover

Over 10 percent of workforce left within their first six months.
Eleanor Dickinson Jul 25 2025 6:30AM Software
Home Affairs signs $25m biometrics renewal with Unisys

Home Affairs signs $25m biometrics renewal with Unisys

Follows expiry of original deal last month.
Eleanor Dickinson Jul 24 2025 6:26AM Hardware
Qld Police set to run an IT systems review

Qld Police set to run an IT systems review

Follows commissioner's report into police workforce.
Eleanor Dickinson Jul 24 2025 6:15AM Strategy
NDIA embarks on architectural overhaul of scheme systems

NDIA embarks on architectural overhaul of scheme systems

Eyes modular and component-based service model.
Eleanor Dickinson Jul 23 2025 11:22AM Software
Gov quietly launches onshore instance of GPT-4o for APS

Gov quietly launches onshore instance of GPT-4o for APS

Comes ahead of new pilot launch.
Eleanor Dickinson Jul 23 2025 6:15AM Cloud
DTA CEO suggests AI usage to reduce 'white-collar effort' in APS

DTA CEO suggests AI usage to reduce 'white-collar effort' in APS

Also says Commonwealth project lengths should be "half".
Eleanor Dickinson Jul 22 2025 6:21AM Strategy
UNSW invests in martech stack to bolster students' 'lifetime' loyalty

UNSW invests in martech stack to bolster students' 'lifetime' loyalty

Looks to stand up Adobe Experience Platform.
Eleanor Dickinson Jul 22 2025 6:13AM Marketing
Victorian Ombudsman recruits for new CIO

Victorian Ombudsman recruits for new CIO

Will be tasked with developing IT roadmap.
Eleanor Dickinson Jul 21 2025 6:30AM Training & Development
The ABC implements data warehouse amid governance restructure

The ABC implements data warehouse amid governance restructure

18 months into three-year data governance acceleration program.
Eleanor Dickinson Jul 21 2025 6:30AM Software
Defence's chief IT architect moves on

Defence's chief IT architect moves on

Moves to role at the Department of Infrastructure.
Eleanor Dickinson Jul 18 2025 6:30AM Training & Development
TAFE NSW charts $22m ERP upgrade

TAFE NSW charts $22m ERP upgrade

Comes as SAP ECC 6.0 platform approaches end of life.
Eleanor Dickinson Jul 17 2025 1:44PM Finance
Village Roadshow uses predictive rostering for its casual workforce

Village Roadshow uses predictive rostering for its casual workforce

Forecasts attendance to optimise labour costs.
Eleanor Dickinson Jul 17 2025 6:23AM HR
AGD sets end-of-year deadline for Microsoft 365 rollout

AGD sets end-of-year deadline for Microsoft 365 rollout

Including Teams and SharePoint.
Eleanor Dickinson Jul 15 2025 6:28AM Cloud
NSW Police seeks lead for 'critical' network uplift

NSW Police seeks lead for 'critical' network uplift

Budgets up to $237,462 for director role.
Eleanor Dickinson Jul 14 2025 6:38AM Networking
Microsoft to 'co-invest' in Defence's Azure adoption

Microsoft to 'co-invest' in Defence's Azure adoption

As part of new $495 million cloud consumption contract.
Eleanor Dickinson Jul 10 2025 6:53AM Cloud
Health signs $37m device-as-a-service deal

Health signs $37m device-as-a-service deal

Deal will span three years.
Eleanor Dickinson Jul 9 2025 6:52AM Hardware

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