Eleanor Dickinson

Associate Editor
Eleanor Dickinson has a more than a decade of journalism experience spanning news and business in the UK, the Middle East and Asia Pacific.

Before joining iTnews, she spent almost six years covering the IT channel for ARN in Sydney.

Recent articles by Eleanor Dickinson

Monash University pilots graph database tech to map research ecosystem

Monash University pilots graph database tech to map research ecosystem

Built on AWS Neptune and Bedrock AI services.
Eleanor Dickinson Nov 10 2025 6:16AM Cloud
Uniting uses GenAI to cut admin burden for frontline care workers

Uniting uses GenAI to cut admin burden for frontline care workers

Built using Azure OpenAI.
Eleanor Dickinson Nov 5 2025 6:32AM Emerging Tech
Department of Climate Change dips toes into Microsoft Copilot

Department of Climate Change dips toes into Microsoft Copilot

Commences trial focused on executive and IT support.
Eleanor Dickinson Oct 28 2025 6:34AM Software
ASX-listed Symal digs deeper into AI and DevOps with Microsoft Azure

ASX-listed Symal digs deeper into AI and DevOps with Microsoft Azure

Podcast: Using Bicep to manage infrastructure-as-code.
Eleanor Dickinson Oct 27 2025 6:33AM Cloud
National photo licence recognition system set to go live in 2025

National photo licence recognition system set to go live in 2025

Eight years after system first proposed.
Eleanor Dickinson Oct 15 2025 6:41AM Software
Qld lifts 12-year ban on IBM after $1.25bn payroll failure

Qld lifts 12-year ban on IBM after $1.25bn payroll failure

Phased return includes a three-year embargo from payroll projects.
Eleanor Dickinson Oct 10 2025 3:44PM Software
ATO restructures cloud ops, embraces 'approval by default'

ATO restructures cloud ops, embraces 'approval by default'

Applies AWS' shared responsibility model.
Eleanor Dickinson Oct 2 2025 6:17AM Cloud
Optus calls in consultants for mobile network review after Triple Zero failures

Optus calls in consultants for mobile network review after Triple Zero failures

Appoints US-headquartered firm Kearney.
Eleanor Dickinson Oct 1 2025 6:25AM Telco/ISP
Home Affairs plans overhaul of Excel-based FOI case handling

Home Affairs plans overhaul of Excel-based FOI case handling

Error-prone systems deemed unfit for rising caseload.
Eleanor Dickinson Sep 30 2025 6:26AM Software
DTA stands up new platform to track gov tech spending

DTA stands up new platform to track gov tech spending

Combination of CRM and case management system.
Eleanor Dickinson Sep 26 2025 6:48AM Software
Qld AI traffic cameras flagged over missing ethical checks

Qld AI traffic cameras flagged over missing ethical checks

Part of mobile phone and seatbelt technology program.
Eleanor Dickinson Sep 26 2025 6:27AM Software
GIO deploys 'Postie Pat' to streamline offshore claims routing

GIO deploys 'Postie Pat' to streamline offshore claims routing

Virtual assistant optimises personal injury claims process.
Eleanor Dickinson Sep 25 2025 5:58AM Financial Services
DFAT targets cloud migration under 'discrete' $106m uplift program

DFAT targets cloud migration under 'discrete' $106m uplift program

Program earmarked for completion in June 2028.
Eleanor Dickinson Sep 24 2025 6:06AM Cloud
ACMA proposes digital ID for prepaid mobile SIM verification

ACMA proposes digital ID for prepaid mobile SIM verification

Could broaden acceptance and use of credential.
Eleanor Dickinson Sep 23 2025 2:14PM Telco/ISP
NSW Education AI tool set to launch for students from October

NSW Education AI tool set to launch for students from October

Available to public school students from year five onwards.
Eleanor Dickinson Sep 23 2025 6:24AM Software
Kmart Australia's use of facial recognition breached privacy

Kmart Australia's use of facial recognition breached privacy

Follows similar ruling against Bunnings.
Eleanor Dickinson Sep 18 2025 11:05AM Software
NSW gov third party-linked cyber incidents quadruple in two years

NSW gov third party-linked cyber incidents quadruple in two years

Figures revealed under GIPA Act.
Eleanor Dickinson Sep 18 2025 6:20AM Security
NSW shakes up core technology outsourcing model

NSW shakes up core technology outsourcing model

Pivots to modular IT services model spanning multiple specialists.
Eleanor Dickinson Sep 17 2025 6:23AM Strategy
Westpac stands up Copilot Studio for Gen AI agent development

Westpac stands up Copilot Studio for Gen AI agent development

Expands earlier Power Platform adoption.
Eleanor Dickinson Sep 16 2025 6:22AM Cloud
NSW RegStar program resets as DCS exits key workstream

NSW RegStar program resets as DCS exits key workstream

Cites "delivery challenges" and "updated timelines".
Eleanor Dickinson Sep 15 2025 6:25AM Software

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