refund

Optus fixes billing error that charged customers for churned services

Optus fixes billing error that charged customers for churned services

Repays almost $800,000.
Ry Crozier Sep 29 2021 7:02AM Telco/ISP
NBN Co offers technology choice exit for would-be FTTN upgraders

NBN Co offers technology choice exit for would-be FTTN upgraders

Won’t reimburse users that already paid for an upgrade.
Ry Crozier Nov 4 2020 1:11PM Telco/ISP
Telstra to refund excess charges to 150k mobile broadband users

Telstra to refund excess charges to 150k mobile broadband users

Incurred over almost six years.
Ry Crozier Nov 27 2019 9:26AM Telco/ISP
Optus users also claim small number of premium content refunds

Optus users also claim small number of premium content refunds

Similar percentage as Telstra.
Ry Crozier Jul 3 2019 10:15AM Telco/ISP
Telstra offered 272,397 refunds for premium content charges

Telstra offered 272,397 refunds for premium content charges

And 26 percent of customers took up the offer.
Ry Crozier Jun 3 2019 12:31PM Telco/ISP
ACCC sues Sony for refusing refunds on faulty PlayStation games

ACCC sues Sony for refusing refunds on faulty PlayStation games

Claims customers' rights misrepresented.
Byron Kaye May 29 2019 12:13PM Strategy
PwC Australia pumps Google AI to ring up GST refunds

PwC Australia pumps Google AI to ring up GST refunds

Creates and pilots tool that could be used in 150 countries.
Ry Crozier Apr 15 2019 7:09AM Financial Services
Apple to fix some MacBook keyboards for free

Apple to fix some MacBook keyboards for free

Finally admits issues.
Ry Crozier Jun 24 2018 1:23PM Hardware
Apple to refund $36m in disputed app purchases

Apple to refund $36m in disputed app purchases

All apps to get new disclosures.
Staff Writers Jan 16 2014 6:52AM Software
Programming error forces QBE to refund $1.1 million

Programming error forces QBE to refund $1.1 million

11,000 Vic customers affected.
Allie Coyne Nov 11 2013 1:43PM Financial Services
HP rolls out TouchPad refunds to Europe

HP rolls out TouchPad refunds to Europe

Copies Apple's iPad refund, without the sequel.
Liam Tung Sep 13 2011 3:44AM Hardware
HP to offer refund for PCs with flawed Intel chip

HP to offer refund for PCs with flawed Intel chip

Dell also details which models are affected.
Staff Writers Feb 3 2011 1:16PM Hardware
Apple offers free bumper case to iPhone 4 buyers

Apple offers free bumper case to iPhone 4 buyers

The iPhone 4 will be available in Australia on 30 July.
Anthony Caruana Jul 17 2010 9:24AM Hardware
Tax Office defends processing delays

Tax Office defends processing delays

IT refresh holding back your tax return.
Staff Writers Feb 22 2010 2:14PM Hardware
ATO targeted twice by refund scam email

ATO targeted twice by refund scam email

Sophisticated phishing attempt.
Ry Crozier Feb 2 2010 12:54PM Security
Microsoft begins refunds for Equipt customers

Microsoft begins refunds for Equipt customers

Microsoft has begun contacting customers of its ill-fated Equipt service to offer them a refund once the product is discontinued at the end of this month.
Daniel Robinson Apr 24 2009 6:29AM Software
ATO warning on refund email scam

ATO warning on refund email scam

The Australian Taxation Office has warned Australians to immediately delete a scam email that claims to offer a tax refund but asks for their credit card details.
Staff Writers Jan 7 2009 1:59PM Security
Dell pays refund for unwanted Windows XP

Dell pays refund for unwanted Windows XP

Linux enthusiast gets a cheque to cover the costs of not using Windows.
Iain Thomson Nov 20 2006 10:05AM Software

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