Latest News
US accuses Chinese company of helping ZTE hide business with Iran
Mitsubishi manufacturing controller software inherited OpenSSL bugs
WA PTA's digital rail comms network project restarts
Microsoft to support NSW gov cloud shift under new five-year partnership
NSW Police dumps Bezos-backed Mark43 from core systems overhaul
refund
Optus fixes billing error that charged customers for churned services
Repays almost $800,000.
Sep 29 2021 7:02AM
NBN Co offers technology choice exit for would-be FTTN upgraders
Won’t reimburse users that already paid for an upgrade.
Nov 4 2020 1:11PM
Telstra to refund excess charges to 150k mobile broadband users
Incurred over almost six years.
Nov 27 2019 9:26AM
Optus users also claim small number of premium content refunds
Similar percentage as Telstra.
Jul 3 2019 10:15AM
Telstra offered 272,397 refunds for premium content charges
And 26 percent of customers took up the offer.
Jun 3 2019 12:31PM
ACCC sues Sony for refusing refunds on faulty PlayStation games
Claims customers' rights misrepresented.
May 29 2019 12:13PM
PwC Australia pumps Google AI to ring up GST refunds
Creates and pilots tool that could be used in 150 countries.
Apr 15 2019 7:09AM
Apple to fix some MacBook keyboards for free
Finally admits issues.
Jun 24 2018 1:23PM
Apple to refund $36m in disputed app purchases
All apps to get new disclosures.
Jan 16 2014 6:52AM
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Programming error forces QBE to refund $1.1 million
11,000 Vic customers affected.
Nov 11 2013 1:43PM
HP rolls out TouchPad refunds to Europe
Copies Apple's iPad refund, without the sequel.
Sep 13 2011 3:44AM
HP to offer refund for PCs with flawed Intel chip
Dell also details which models are affected.
Feb 3 2011 1:16PM
Apple offers free bumper case to iPhone 4 buyers
The iPhone 4 will be available in Australia on 30 July.
Jul 17 2010 9:24AM
Tax Office defends processing delays
IT refresh holding back your tax return.
Feb 22 2010 2:14PM
ATO targeted twice by refund scam email
Sophisticated phishing attempt.
Feb 2 2010 12:54PM
Microsoft begins refunds for Equipt customers
Microsoft has begun contacting customers of its ill-fated Equipt service to offer them a refund once the product is discontinued at the end of this month.
Apr 24 2009 6:29AM
ATO warning on refund email scam
The Australian Taxation Office has warned Australians to immediately delete a scam email that claims to offer a tax refund but asks for their credit card details.
Jan 7 2009 1:59PM
Dell pays refund for unwanted Windows XP
Linux enthusiast gets a cheque to cover the costs of not using Windows.
Nov 20 2006 10:05AM
