refund
Optus fixes billing error that charged customers for churned services
Repays almost $800,000.
Sep 29 2021 7:02AM
NBN Co offers technology choice exit for would-be FTTN upgraders
Won’t reimburse users that already paid for an upgrade.
Nov 4 2020 1:11PM
Telstra to refund excess charges to 150k mobile broadband users
Incurred over almost six years.
Nov 27 2019 9:26AM
Optus users also claim small number of premium content refunds
Similar percentage as Telstra.
Jul 3 2019 10:15AM
Telstra offered 272,397 refunds for premium content charges
And 26 percent of customers took up the offer.
Jun 3 2019 12:31PM
ACCC sues Sony for refusing refunds on faulty PlayStation games
Claims customers' rights misrepresented.
May 29 2019 12:13PM
PwC Australia pumps Google AI to ring up GST refunds
Creates and pilots tool that could be used in 150 countries.
Apr 15 2019 7:09AM
Apple to fix some MacBook keyboards for free
Finally admits issues.
Jun 24 2018 1:23PM
Apple to refund $36m in disputed app purchases
All apps to get new disclosures.
Jan 16 2014 6:52AM
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Programming error forces QBE to refund $1.1 million
11,000 Vic customers affected.
Nov 11 2013 1:43PM
HP rolls out TouchPad refunds to Europe
Copies Apple's iPad refund, without the sequel.
Sep 13 2011 3:44AM
HP to offer refund for PCs with flawed Intel chip
Dell also details which models are affected.
Feb 3 2011 1:16PM
Apple offers free bumper case to iPhone 4 buyers
The iPhone 4 will be available in Australia on 30 July.
Jul 17 2010 9:24AM
Tax Office defends processing delays
IT refresh holding back your tax return.
Feb 22 2010 2:14PM
ATO targeted twice by refund scam email
Sophisticated phishing attempt.
Feb 2 2010 12:54PM
Microsoft begins refunds for Equipt customers
Microsoft has begun contacting customers of its ill-fated Equipt service to offer them a refund once the product is discontinued at the end of this month.
Apr 24 2009 6:29AM
ATO warning on refund email scam
The Australian Taxation Office has warned Australians to immediately delete a scam email that claims to offer a tax refund but asks for their credit card details.
Jan 7 2009 1:59PM
Dell pays refund for unwanted Windows XP
Linux enthusiast gets a cheque to cover the costs of not using Windows.
Nov 20 2006 10:05AM
