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Home
ombudsman
ombudsman
Covert spy ops get audit tick
But some compliance errors logged in AFP warrant requests.
SC Australia Staff
May 25 2011 12:39PM
Security
Canberra calls snap TIO review
Transparency on the table.
Ry Crozier
Mar 4 2011 4:50PM
Telco/ISP
Telco cable damage disputes almost double
TIO forced to mediate.
Ry Crozier
Dec 7 2010 6:18AM
Telco/ISP
ATO hired extra staff for Change Program complaints
Public dissatisfied with results of technology overhaul.
Liz Tay
Nov 22 2010 6:50AM
Strategy
Change Program cited in one in eight ATO complaints
Ombudsman discusses tax return delays.
Liz Tay
Nov 12 2010 12:37PM
Software
Ombudsman spies "problems" with carrier access
Lack of clarity when police seek data stored by ISPs.
Ry Crozier
Nov 8 2010 3:18PM
Telco/ISP
ISP Beagle says half of TIO effort wasted
Neutral outcomes balloon.
Ry Crozier
Oct 6 2010 6:01AM
Telco/ISP
Consumer avenger named Federal Ombudsman
ACCAN's Allan Asher accedes.
Brett Winterford
Jul 26 2010 12:52PM
Telco/ISP
TIO mulls Twitter as complaints gateway
Focus on accessibility.
Ry Crozier
Jul 8 2010 6:15AM
Telco/ISP
TIO appoints new ombudsman
Simon Cohen gets the nod.
Staff Writers
Apr 27 2010 12:32PM
Telco/ISP
Telcos still ignore customer complaints, says TIO
Customers believe service providers don't really care.
Staff Writers
Oct 23 2009 3:30PM
Telco/ISP
Workplace Ombudsman to investigate Commander sackings
The Commonwealth Workplace Ombudsman will investigate the dismissal of 600 staff at telecommunications and information services company Commander Communications to ensure workers receive their lawful termination entitlements under Federal workplace law.
Lilia Guan
Feb 11 2008 3:02PM
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