ombudsman

Covert spy ops get audit tick

Covert spy ops get audit tick

But some compliance errors logged in AFP warrant requests.
SC Australia Staff May 25 2011 12:39PM Security
Canberra calls snap TIO review

Canberra calls snap TIO review

Transparency on the table.
Ry Crozier Mar 4 2011 4:50PM Telco/ISP
Telco cable damage disputes almost double

Telco cable damage disputes almost double

TIO forced to mediate.
Ry Crozier Dec 7 2010 6:18AM Telco/ISP
ATO hired extra staff for Change Program complaints

ATO hired extra staff for Change Program complaints

Public dissatisfied with results of technology overhaul.
Liz Tay Nov 22 2010 6:50AM Strategy
Change Program cited in one in eight ATO complaints

Change Program cited in one in eight ATO complaints

Ombudsman discusses tax return delays.
Liz Tay Nov 12 2010 12:37PM Software
Ombudsman spies "problems" with carrier access

Ombudsman spies "problems" with carrier access

Lack of clarity when police seek data stored by ISPs.
Ry Crozier Nov 8 2010 3:18PM Telco/ISP
ISP Beagle says half of TIO effort wasted

ISP Beagle says half of TIO effort wasted

Neutral outcomes balloon.
Ry Crozier Oct 6 2010 6:01AM Telco/ISP
Consumer avenger named Federal Ombudsman

Consumer avenger named Federal Ombudsman

ACCAN's Allan Asher accedes.
Brett Winterford Jul 26 2010 12:52PM Telco/ISP
TIO mulls Twitter as complaints gateway

TIO mulls Twitter as complaints gateway

Focus on accessibility.
Ry Crozier Jul 8 2010 6:15AM Telco/ISP
TIO appoints new ombudsman

TIO appoints new ombudsman

Simon Cohen gets the nod.
Staff Writers Apr 27 2010 12:32PM Telco/ISP
Telcos still ignore customer complaints, says TIO

Telcos still ignore customer complaints, says TIO

Customers believe service providers don't really care.
Staff Writers Oct 23 2009 3:30PM Telco/ISP
Workplace Ombudsman to investigate Commander sackings

Workplace Ombudsman to investigate Commander sackings

The Commonwealth Workplace Ombudsman will investigate the dismissal of 600 staff at telecommunications and information services company Commander Communications to ensure workers receive their lawful termination entitlements under Federal workplace law.
Lilia Guan Feb 11 2008 3:02PM Networking

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