ombudsman

Victoria's fines IT system blamed for skyrocketing complaints

Victoria's fines IT system blamed for skyrocketing complaints

Complaints to Ombudsman "soar".
Apr 17 2019 12:56PM
Australia's Information Commissioner lands new gig in NSW

Australia's Information Commissioner lands new gig in NSW

Appointed as state's ombudsman.
Jun 9 2015 2:25PM
Can Victoria put IT failure behind it and modernise?

Can Victoria put IT failure behind it and modernise?

[Blog Post] Why the southern state needs to avoid a CenITex brain-drain.
Jun 19 2014 11:02AM
Ombudsman wants to monitor warrantless metadata access

Ombudsman wants to monitor warrantless metadata access

Requests ability to report publicly.
Apr 24 2014 6:55AM
Victorian councillors' phone use to be made public

Victorian councillors' phone use to be made public

Personal calls lead to $18,000 bill.
Jan 14 2014 6:40AM
NSW Ombudsman dreams of a desktop-free office

NSW Ombudsman dreams of a desktop-free office

VDI project suffers set backs.
Nov 7 2013 6:50AM
IT trainer faces court over underpayment claims

IT trainer faces court over underpayment claims

Fair Work Ombudsman prosecutes North Melbourne firm.
Jan 9 2013 12:09PM
Ombudsman reports fewer iiNet, Telstra, TPG complaints

Ombudsman reports fewer iiNet, Telstra, TPG complaints

Industry improvement let down by mobile telcos.
Oct 29 2012 11:26AM
TIO cracks down on small business complaints

TIO cracks down on small business complaints

Fewer businesses will qualify for free telco dispute resolution.
Feb 29 2012 12:41PM
Victorian IT projects cost twice their budgets

Victorian IT projects cost twice their budgets

Ombudsman slams government project management.
Nov 23 2011 4:38PM
Tax office accounts for $633m IT spend

Tax office accounts for $633m IT spend

Spruiks data centre migration, service consolidation and Change Program.
Nov 4 2011 6:41AM
Telco ombudsman settles Exetel court stoush

Telco ombudsman settles Exetel court stoush

New process to be trialled.
Jul 14 2011 11:58AM
Vic Govt stung by print toner scandal

Vic Govt stung by print toner scandal

Inflated costs, big personal gifts.
Jun 16 2011 11:18AM
Covert spy ops get audit tick

Covert spy ops get audit tick

But some compliance errors logged in AFP warrant requests.
May 25 2011 12:39PM
Canberra calls snap TIO review

Canberra calls snap TIO review

Transparency on the table.
Mar 4 2011 4:50PM
Telco cable damage disputes almost double

Telco cable damage disputes almost double

TIO forced to mediate.
Dec 7 2010 6:18AM
ATO hired extra staff for Change Program complaints

ATO hired extra staff for Change Program complaints

Public dissatisfied with results of technology overhaul.
Nov 22 2010 6:50AM
Change Program cited in one in eight ATO complaints

Change Program cited in one in eight ATO complaints

Ombudsman discusses tax return delays.
Nov 12 2010 12:37PM
Ombudsman spies "problems" with carrier access

Ombudsman spies "problems" with carrier access

Lack of clarity when police seek data stored by ISPs.
Nov 8 2010 3:18PM
ISP Beagle says half of TIO effort wasted

ISP Beagle says half of TIO effort wasted

Neutral outcomes balloon.
Oct 6 2010 6:01AM

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