ombudsman

Victoria govt owed hundreds of millions after latest issues with fines IT system

Victoria govt owed hundreds of millions after latest issues with fines IT system

Agency struggles to merge data.
Oct 23 2019 5:26PM
Victoria's fines IT system blamed for skyrocketing complaints

Victoria's fines IT system blamed for skyrocketing complaints

Complaints to Ombudsman "soar".
Apr 17 2019 12:56PM
Australia's Information Commissioner lands new gig in NSW

Australia's Information Commissioner lands new gig in NSW

Appointed as state's ombudsman.
Jun 9 2015 2:25PM
Can Victoria put IT failure behind it and modernise?

Can Victoria put IT failure behind it and modernise?

[Blog Post] Why the southern state needs to avoid a CenITex brain-drain.
Jun 19 2014 11:02AM
Ombudsman wants to monitor warrantless metadata access

Ombudsman wants to monitor warrantless metadata access

Requests ability to report publicly.
Apr 24 2014 6:55AM
Victorian councillors' phone use to be made public

Victorian councillors' phone use to be made public

Personal calls lead to $18,000 bill.
Jan 14 2014 6:40AM
NSW Ombudsman dreams of a desktop-free office

NSW Ombudsman dreams of a desktop-free office

VDI project suffers set backs.
Nov 7 2013 6:50AM
IT trainer faces court over underpayment claims

IT trainer faces court over underpayment claims

Fair Work Ombudsman prosecutes North Melbourne firm.
Jan 9 2013 12:09PM
Ombudsman reports fewer iiNet, Telstra, TPG complaints

Ombudsman reports fewer iiNet, Telstra, TPG complaints

Industry improvement let down by mobile telcos.
Oct 29 2012 11:26AM
TIO cracks down on small business complaints

TIO cracks down on small business complaints

Fewer businesses will qualify for free telco dispute resolution.
Feb 29 2012 12:41PM
Victorian IT projects cost twice their budgets

Victorian IT projects cost twice their budgets

Ombudsman slams government project management.
Nov 23 2011 4:38PM
Tax office accounts for $633m IT spend

Tax office accounts for $633m IT spend

Spruiks data centre migration, service consolidation and Change Program.
Nov 4 2011 6:41AM
Telco ombudsman settles Exetel court stoush

Telco ombudsman settles Exetel court stoush

New process to be trialled.
Jul 14 2011 11:58AM
Vic Govt stung by print toner scandal

Vic Govt stung by print toner scandal

Inflated costs, big personal gifts.
Jun 16 2011 11:18AM
Covert spy ops get audit tick

Covert spy ops get audit tick

But some compliance errors logged in AFP warrant requests.
May 25 2011 12:39PM
Canberra calls snap TIO review

Canberra calls snap TIO review

Transparency on the table.
Mar 4 2011 4:50PM
Telco cable damage disputes almost double

Telco cable damage disputes almost double

TIO forced to mediate.
Dec 7 2010 6:18AM
ATO hired extra staff for Change Program complaints

ATO hired extra staff for Change Program complaints

Public dissatisfied with results of technology overhaul.
Nov 22 2010 6:50AM
Change Program cited in one in eight ATO complaints

Change Program cited in one in eight ATO complaints

Ombudsman discusses tax return delays.
Nov 12 2010 12:37PM
Ombudsman spies "problems" with carrier access

Ombudsman spies "problems" with carrier access

Lack of clarity when police seek data stored by ISPs.
Nov 8 2010 3:18PM

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