ombudsman

Victoria appoints new Ombudsman

Victoria appoints new Ombudsman

Marlo Baragwanath takes on position from long-serving Deborah Glass.
Digital Nation Staff Feb 27 2024 1:06PM HR
Access and assistance regime has problems, says Ombudsman

Access and assistance regime has problems, says Ombudsman

Governance, record-keeping and legislation faulty.
Richard Chirgwin Nov 21 2022 6:46AM Security
Telco complaints are on the rise again

Telco complaints are on the rise again

After falling for two years.
Jeremy Nadel May 25 2022 6:55AM Telco/ISP
Ombudsman says agencies still break data interception laws

Ombudsman says agencies still break data interception laws

Police and regulators need to improve their act.
Richard Chirgwin Feb 25 2022 11:49AM Security
TIO Judi Jones resigns

TIO Judi Jones resigns

After more than five years.
Kate Weber Oct 7 2021 12:28PM Strategy
ACT Policing may have unlawfully accessed location data, Ombudsman finds

ACT Policing may have unlawfully accessed location data, Ombudsman finds

Less than one percent of authorisations ‘proper’.
Justin Hendry Apr 28 2021 4:05PM Security
Victoria govt owed hundreds of millions after latest issues with fines IT system

Victoria govt owed hundreds of millions after latest issues with fines IT system

Agency struggles to merge data.
Justin Hendry Oct 23 2019 5:26PM Strategy
Victoria's fines IT system blamed for skyrocketing complaints

Victoria's fines IT system blamed for skyrocketing complaints

Complaints to Ombudsman "soar".
Justin Hendry Apr 17 2019 12:56PM Software
Australia's Information Commissioner lands new gig in NSW

Australia's Information Commissioner lands new gig in NSW

Appointed as state's ombudsman.
Allie Coyne Jun 9 2015 2:25PM Strategy
Can Victoria put IT failure behind it and modernise?

Can Victoria put IT failure behind it and modernise?

[Blog Post] Why the southern state needs to avoid a CenITex brain-drain.
Paris Cowan Jun 19 2014 11:02AM Strategy
Ombudsman wants to monitor warrantless metadata access

Ombudsman wants to monitor warrantless metadata access

Requests ability to report publicly.
Allie Coyne Apr 24 2014 6:55AM Telco/ISP
Victorian councillors' phone use to be made public

Victorian councillors' phone use to be made public

Personal calls lead to $18,000 bill.
Paris Cowan Jan 14 2014 6:40AM Telco/ISP
NSW Ombudsman dreams of a desktop-free office

NSW Ombudsman dreams of a desktop-free office

VDI project suffers set backs.
Allie Coyne Nov 7 2013 6:50AM Software
IT trainer faces court over underpayment claims

IT trainer faces court over underpayment claims

Fair Work Ombudsman prosecutes North Melbourne firm.
Liz Tay Jan 9 2013 12:09PM Training & Development
Ombudsman reports fewer iiNet, Telstra, TPG complaints

Ombudsman reports fewer iiNet, Telstra, TPG complaints

Industry improvement let down by mobile telcos.
Ry Crozier Oct 29 2012 11:26AM Telco/ISP
TIO cracks down on small business complaints

TIO cracks down on small business complaints

Fewer businesses will qualify for free telco dispute resolution.
James Hutchinson Feb 29 2012 12:41PM Telco/ISP
Victorian IT projects cost twice their budgets

Victorian IT projects cost twice their budgets

Ombudsman slams government project management.
Liz Tay Nov 23 2011 4:38PM Strategy
Tax office accounts for $633m IT spend

Tax office accounts for $633m IT spend

Spruiks data centre migration, service consolidation and Change Program.
John Hilvert Nov 4 2011 6:41AM Financial Services
Telco ombudsman settles Exetel court stoush

Telco ombudsman settles Exetel court stoush

New process to be trialled.
Ry Crozier Jul 14 2011 11:58AM Telco/ISP
Vic Govt stung by print toner scandal

Vic Govt stung by print toner scandal

Inflated costs, big personal gifts.
Ry Crozier Jun 16 2011 11:18AM Financial Services

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