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Home
ombudsman
ombudsman
Victoria appoints new Ombudsman
Marlo Baragwanath takes on position from long-serving Deborah Glass.
Digital Nation Staff
Feb 27 2024 1:06PM
HR
Access and assistance regime has problems, says Ombudsman
Governance, record-keeping and legislation faulty.
Richard Chirgwin
Nov 21 2022 6:46AM
Security
Telco complaints are on the rise again
After falling for two years.
Jeremy Nadel
May 25 2022 6:55AM
Telco/ISP
Ombudsman says agencies still break data interception laws
Police and regulators need to improve their act.
Richard Chirgwin
Feb 25 2022 11:49AM
Security
TIO Judi Jones resigns
After more than five years.
Kate Weber
Oct 7 2021 12:28PM
Strategy
ACT Policing may have unlawfully accessed location data, Ombudsman finds
Less than one percent of authorisations ‘proper’.
Justin Hendry
Apr 28 2021 4:05PM
Security
Victoria govt owed hundreds of millions after latest issues with fines IT system
Agency struggles to merge data.
Justin Hendry
Oct 23 2019 5:26PM
Strategy
Victoria's fines IT system blamed for skyrocketing complaints
Complaints to Ombudsman "soar".
Justin Hendry
Apr 17 2019 12:56PM
Software
Australia's Information Commissioner lands new gig in NSW
Appointed as state's ombudsman.
Allie Coyne
Jun 9 2015 2:25PM
Strategy
Can Victoria put IT failure behind it and modernise?
[Blog Post] Why the southern state needs to avoid a CenITex brain-drain.
Paris Cowan
Jun 19 2014 11:02AM
Strategy
Ombudsman wants to monitor warrantless metadata access
Requests ability to report publicly.
Allie Coyne
Apr 24 2014 6:55AM
Telco/ISP
Victorian councillors' phone use to be made public
Personal calls lead to $18,000 bill.
Paris Cowan
Jan 14 2014 6:40AM
Telco/ISP
NSW Ombudsman dreams of a desktop-free office
VDI project suffers set backs.
Allie Coyne
Nov 7 2013 6:50AM
Software
IT trainer faces court over underpayment claims
Fair Work Ombudsman prosecutes North Melbourne firm.
Liz Tay
Jan 9 2013 12:09PM
Training & Development
Ombudsman reports fewer iiNet, Telstra, TPG complaints
Industry improvement let down by mobile telcos.
Ry Crozier
Oct 29 2012 11:26AM
Telco/ISP
TIO cracks down on small business complaints
Fewer businesses will qualify for free telco dispute resolution.
James Hutchinson
Feb 29 2012 12:41PM
Telco/ISP
Victorian IT projects cost twice their budgets
Ombudsman slams government project management.
Liz Tay
Nov 23 2011 4:38PM
Strategy
Tax office accounts for $633m IT spend
Spruiks data centre migration, service consolidation and Change Program.
John Hilvert
Nov 4 2011 6:41AM
Financial Services
Telco ombudsman settles Exetel court stoush
New process to be trialled.
Ry Crozier
Jul 14 2011 11:58AM
Telco/ISP
Vic Govt stung by print toner scandal
Inflated costs, big personal gifts.
Ry Crozier
Jun 16 2011 11:18AM
Financial Services
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