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Telcos still in the dark as Govt moves on data retention
Updated: Bill due before the end of the year.
Allie Coyne
Aug 5 2014 11:56AM
Security
Telstra expands into Indonesia
Signs deal with national carrier to boost NAS.
Allie Coyne
Jan 23 2014 3:17PM
Telco/ISP
Macquarie University rolls out Avaya IP Telephony
NSC rolls out new telephony smarts at Sydney-based university.
Staff Writers
Jul 16 2009 3:23PM
Networking
HCF picks out problems from customer calls
Health fund HCF is pioneering speech analytics in its call centre that listens to calls and can pinpoint customer problems before they escalate.
Staff Writers
Apr 3 2009 1:21PM
Software
Inside Virgin Blue’s IT transformation
Virgin Blue CIO David Harvey wants to embrace application offshoring and cloud services as he continues to drive the airline's lengthy IT transformation.
Ry Crozier
Mar 26 2009 1:11PM
Networking
NSC denies Telstra Business Services' Avaya buyout
Avaya reseller and local voice and data integrator, NSC has categorically denied buying Telstra Business Services’ (TBS), Avaya business, as claimed by media reports.
Lilia Guan
Jul 24 2007 3:55PM
Telco/ISP
NSC implements Avaya telephony at Sea World
Local integrator NSC has been signed on to implement an Avaya IP telephony system for Sea World Nara Resort, an Australian theme park resort located on the Gold Coast.
Staff Writers
Aug 16 2006 1:49PM
Hardware
NSC completes $6.8M call centre rollout
Integrator NSC completed a $6.8 million contract to supply an IP-based call centre at the NSW Office of Fair Trading (OFT).
Lilia Guan
May 24 2006 4:12PM
Networking
NSC wins Danka IP telephony deal
Integrator NSC Enterprise Solutions has won a $500,000 contract to upgrade communications infrastructure at Australian office equipment distributor Danka.
Staff Writers
Dec 6 2005 11:59AM
Networking
Scouts prepared for IP telephony
NSW's Scouts have entered the IP telephony era, hiring communications integrator NSC to deploy a converged Avaya network for their new NSW office.
Staff Writers
Jan 12 2005 7:20AM
Telco/ISP
NSC, Stratum partner to upgrade air services
NSC and Stratum Communications have won a contract to deploy an advanced telecommunications interface for Airservices Australia, a government body that provides critical information to pilots passing through Australian airspace.
Staff Writers
Dec 10 2004 10:50AM
Networking
NSC restructures for second time: UPDATE
Voice and data integrator NSC has restructured for the second time in a year and dumped partner Genesys with a stated aim of working more closely with major vendor Avaya.
Fleur Doidge
Aug 4 2004 12:00AM
Networking
NSC restructures for second time
Fleur Doidge
Aug 3 2004 12:00AM
Networking
NSC signs up Avaya rival Genesys
Telecommunications specialist NSC has signed a deal with contact centre software vendor Genesys -- which competes in the Australian market against main NSC partner Avaya.
Fleur Doidge
Dec 15 2003 12:00AM
Networking
NSC ramps up in Brisbane
Communications integrator NSC Group has appointed two more staff to its Brisbane office.
Fleur Doidge
Nov 28 2003 12:00AM
Networking
Two NSC arms to carrier growth
Fleur Doidge
Jan 1 2000 12:00AM
Telco/ISP
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