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Telcos still in the dark as Govt moves on data retention
Updated: Bill due before the end of the year.
Aug 5 2014 11:56AM
Telstra expands into Indonesia
Signs deal with national carrier to boost NAS.
Jan 23 2014 3:17PM
Macquarie University rolls out Avaya IP Telephony
NSC rolls out new telephony smarts at Sydney-based university.
Jul 16 2009 3:23PM
HCF picks out problems from customer calls
Health fund HCF is pioneering speech analytics in its call centre that listens to calls and can pinpoint customer problems before they escalate.
Apr 3 2009 1:21PM
Inside Virgin Blue’s IT transformation
Virgin Blue CIO David Harvey wants to embrace application offshoring and cloud services as he continues to drive the airline's lengthy IT transformation.
Mar 26 2009 1:11PM
NSC denies Telstra Business Services' Avaya buyout
Avaya reseller and local voice and data integrator, NSC has categorically denied buying Telstra Business Services’ (TBS), Avaya business, as claimed by media reports.
Jul 24 2007 3:55PM
NSC implements Avaya telephony at Sea World
Local integrator NSC has been signed on to implement an Avaya IP telephony system for Sea World Nara Resort, an Australian theme park resort located on the Gold Coast.
Aug 16 2006 1:49PM
NSC completes $6.8M call centre rollout
Integrator NSC completed a $6.8 million contract to supply an IP-based call centre at the NSW Office of Fair Trading (OFT).
May 24 2006 4:12PM
NSC wins Danka IP telephony deal
Integrator NSC Enterprise Solutions has won a $500,000 contract to upgrade communications infrastructure at Australian office equipment distributor Danka.
Dec 6 2005 11:59AM
Scouts prepared for IP telephony
NSW's Scouts have entered the IP telephony era, hiring communications integrator NSC to deploy a converged Avaya network for their new NSW office.
Jan 12 2005 7:20AM
NSC, Stratum partner to upgrade air services
NSC and Stratum Communications have won a contract to deploy an advanced telecommunications interface for Airservices Australia, a government body that provides critical information to pilots passing through Australian airspace.
Dec 10 2004 10:50AM
NSC restructures for second time: UPDATE
Voice and data integrator NSC has restructured for the second time in a year and dumped partner Genesys with a stated aim of working more closely with major vendor Avaya.
Aug 4 2004 12:00AM
NSC restructures for second time
Aug 3 2004 12:00AM
NSC signs up Avaya rival Genesys
Telecommunications specialist NSC has signed a deal with contact centre software vendor Genesys -- which competes in the Australian market against main NSC partner Avaya.
Dec 15 2003 12:00AM
NSC ramps up in Brisbane
Communications integrator NSC Group has appointed two more staff to its Brisbane office.
Nov 28 2003 12:00AM
Two NSC arms to carrier growth
Jan 1 2000 12:00AM
