NDIA

NDIA embarks on architectural overhaul of scheme systems

NDIA embarks on architectural overhaul of scheme systems

Eyes modular and component-based service model.
Eleanor Dickinson Jul 23 2025 11:22AM Software
NDIA renews contact centre deal with Serco

NDIA renews contact centre deal with Serco

Continues arrangement first agreed in 2018.
Eleanor Dickinson Oct 1 2024 11:14AM Telco/ISP
NDIA says under-18s caught up in last year's data breach

NDIA says under-18s caught up in last year's data breach

Agency has been unable to reach some of them.
Ry Crozier Sep 24 2024 10:39AM Security
DTA, Finance asked to check IT vendors' relationship-building with government

DTA, Finance asked to check IT vendors' relationship-building with government

After hospitality around a NDIA project emerges.
Ry Crozier Jun 26 2024 5:34PM Financial Services
NDIA gets $83.9m to build anti-fraud IT systems

NDIA gets $83.9m to build anti-fraud IT systems

And to enhance its customer-facing digital properties.
Ry Crozier Feb 19 2024 6:52AM Software
644 NDIS users not told which medical records leaked, seven months after HWL Ebsworth hack

644 NDIS users not told which medical records leaked, seven months after HWL Ebsworth hack

Impacted individuals allege “fishing expedition” for excessive information.
Jeremy Nadel Jan 19 2024 6:51AM Security
NDIS needs a digital transformation strategy and roadmap

NDIS needs a digital transformation strategy and roadmap

To improve cost efficiency, user-friendliness and fraud detection.
Jeremy Nadel Dec 7 2023 5:39PM Software
NDIA data breach claimed to impact 11,000 "records"

NDIA data breach claimed to impact 11,000 "records"

Exact number of participants caught up in incident is still unknown.
Ry Crozier Nov 29 2023 7:27PM Security
NDIA staffer charged with leaking participants' data

NDIA staffer charged with leaking participants' data

Acting NDIA provider also arrested.
Jeremy Nadel Nov 29 2023 1:54PM Security
Salesforce defends NDIA CRM work after cost questions

Salesforce defends NDIA CRM work after cost questions

Details expired relationship with lobbying firm Synergy 360.
Ry Crozier Nov 20 2023 12:39PM Cloud
Data of 645 NDIS participants caught in HWL Ebsworth breach

Data of 645 NDIS participants caught in HWL Ebsworth breach

Took six weeks to notify them.
Jeremy Nadel Oct 30 2023 12:43PM Security
NDIA hires Ajay Satyan as its CIO

NDIA hires Ajay Satyan as its CIO

To replace Ian Frew.
Jeremy Nadel Oct 25 2023 6:54AM Training & Development
NDIA backs infosec after internal report kept private

NDIA backs infosec after internal report kept private

Release could "damage public confidence in the scheme and of the NDIA more broadly."
Ry Crozier Oct 4 2023 6:57AM Cloud
The NDIA lists exposure to HWL Ebsworth data breach

The NDIA lists exposure to HWL Ebsworth data breach

After several weeks spent scoping its potential impact.
Ry Crozier Jul 26 2023 9:28AM Security
NDIA's CIO Ian Frew retires

NDIA's CIO Ian Frew retires

After five years spent taking agency off Services Australia-supplied IT systems.
Jeremy Nadel Apr 26 2023 12:00PM Training & Development
Automated NDIS assessments to stay but with "human element"

Automated NDIS assessments to stay but with "human element"

Bill Shorten promises to avoid 'RoboPlanning'.
Jeremy Nadel Apr 19 2023 6:42AM Software
Services Australia, NDIA fell short in $374 million worth of procurements

Services Australia, NDIA fell short in $374 million worth of procurements

Tech programs among those examined.
Richard Chirgwin Mar 27 2023 11:46AM Strategy
Law firm mulls class action over NDIS software provider data breach

Law firm mulls class action over NDIS software provider data breach

Centennial Lawyers starts preliminary investigations.
Justin Hendry Jun 7 2022 11:42AM Security
NDIS goes with Salesforce for second CRM

NDIS goes with Salesforce for second CRM

And starts developing a new participant app.
Justin Hendry May 19 2020 12:47AM Strategy
NDIS to move to real-time claims, support payments

NDIS to move to real-time claims, support payments

Search for payment solution begins.
Justin Hendry May 11 2020 1:30PM Strategy

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