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NDIA
NDIA
NDIA renews contact centre deal with Serco
Continues arrangement first agreed in 2018.
Eleanor Dickinson
Oct 1 2024 11:14AM
Telco/ISP
NDIA says under-18s caught up in last year's data breach
Agency has been unable to reach some of them.
Ry Crozier
Sep 24 2024 10:39AM
Security
DTA, Finance asked to check IT vendors' relationship-building with government
After hospitality around a NDIA project emerges.
Ry Crozier
Jun 26 2024 5:34PM
Financial Services
NDIA gets $83.9m to build anti-fraud IT systems
And to enhance its customer-facing digital properties.
Ry Crozier
Feb 19 2024 6:52AM
Software
644 NDIS users not told which medical records leaked, seven months after HWL Ebsworth hack
Impacted individuals allege “fishing expedition” for excessive information.
Jeremy Nadel
Jan 19 2024 6:51AM
Security
NDIS needs a digital transformation strategy and roadmap
To improve cost efficiency, user-friendliness and fraud detection.
Jeremy Nadel
Dec 7 2023 5:39PM
Software
NDIA data breach claimed to impact 11,000 "records"
Exact number of participants caught up in incident is still unknown.
Ry Crozier
Nov 29 2023 7:27PM
Security
NDIA staffer charged with leaking participants' data
Acting NDIA provider also arrested.
Jeremy Nadel
Nov 29 2023 1:54PM
Security
Salesforce defends NDIA CRM work after cost questions
Details expired relationship with lobbying firm Synergy 360.
Ry Crozier
Nov 20 2023 12:39PM
Cloud
Data of 645 NDIS participants caught in HWL Ebsworth breach
Took six weeks to notify them.
Jeremy Nadel
Oct 30 2023 12:43PM
Security
NDIA hires Ajay Satyan as its CIO
To replace Ian Frew.
Jeremy Nadel
Oct 25 2023 6:54AM
Training & Development
NDIA backs infosec after internal report kept private
Release could "damage public confidence in the scheme and of the NDIA more broadly."
Ry Crozier
Oct 4 2023 6:57AM
Cloud
The NDIA lists exposure to HWL Ebsworth data breach
After several weeks spent scoping its potential impact.
Ry Crozier
Jul 26 2023 9:28AM
Security
NDIA's CIO Ian Frew retires
After five years spent taking agency off Services Australia-supplied IT systems.
Jeremy Nadel
Apr 26 2023 12:00PM
Training & Development
Automated NDIS assessments to stay but with "human element"
Bill Shorten promises to avoid 'RoboPlanning'.
Jeremy Nadel
Apr 19 2023 6:42AM
Software
Services Australia, NDIA fell short in $374 million worth of procurements
Tech programs among those examined.
Richard Chirgwin
Mar 27 2023 11:46AM
Strategy
Law firm mulls class action over NDIS software provider data breach
Centennial Lawyers starts preliminary investigations.
Justin Hendry
Jun 7 2022 11:42AM
Security
NDIS goes with Salesforce for second CRM
And starts developing a new participant app.
Justin Hendry
May 19 2020 12:47AM
Strategy
NDIS to move to real-time claims, support payments
Search for payment solution begins.
Justin Hendry
May 11 2020 1:30PM
Strategy
Services Australia reveals cloud push for NDIS workloads
Goes to market to augment SAP CRM.
Justin Hendry
Dec 2 2019 11:53AM
Strategy
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