Latest News
In Pictures: State of Data & AI report launch breakfast
CBA using facial recognition logins to verify disputed payments
Australia takes another step toward a central bank digital currency
UK police arrest four over cyberattacks on M&S, Co-op and Harrods
Viva Energy completes greenfield HR setup in time for Coles cutover
LOG IN
SUBSCRIBE
NEWS
GOVERNMENT
SECURITY
AI
DIGITAL NATION
RESOURCES
PODCAST
EVENTS
ADVERTISE
Search
BUSINESS
CLOUD
DATA CENTRE
EDUCATION
FINANCIAL SERVICES
HARDWARE
HEALTHCARE
INDUSTRIAL
NETWORKING
PROJECTS
SOFTWARE
STORAGE
STRATEGY
TECHNOLOGY
TELCO/ISP
HR
MARKETING
FINANCE
LEADERSHIP
GOVERNANCE
EMERGING TECH
STATE OF SECURITY 2025
State of HR Tech
State of AI 2024
Special Reports
Focal Points
MEDIA HUB
PARTNER CONTENT
PARTNER HUBS
RESEARCH
Data&AI Breakfast
SECURITY AWARDS
DIGITAL NATION AWARDS
BENCHMARK AWARDS
Digital As Usual
NEWS
BUSINESS
CLOUD
DATA CENTRE
EDUCATION
FINANCIAL SERVICES
HARDWARE
HEALTHCARE
INDUSTRIAL
NETWORKING
PROJECTS
SOFTWARE
STORAGE
STRATEGY
TECHNOLOGY
TELCO/ISP
GOVERNMENT
SECURITY
AI
DIGITAL NATION
HR
MARKETING
FINANCE
LEADERSHIP
GOVERNANCE
EMERGING TECH
RESOURCES
STATE OF SECURITY 2025
State of HR Tech
State of AI 2024
Special Reports
Focal Points
MEDIA HUB
PARTNER CONTENT
PARTNER HUBS
RESEARCH
PODCAST
EVENTS
Data&AI Breakfast
SECURITY AWARDS
DIGITAL NATION AWARDS
BENCHMARK AWARDS
Digital As Usual
ADVERTISE
Log In
Email:
Password:
Remember me
|
Forgot password?
Don't have an account? Register now!
Home
itsm
itsm
In Pictures: Freshworks IT modernisation roundtable
A selection of photos from a recent
iTnews
executive roundtable lunch at Altitude restaurant in Sydney.
Velvet-Belle Templeman
May 29 2025 4:20PM
Strategy
Rio Tinto unifies HR and IT services into ServiceNow
Combines Workday HCM with ServiceNow HRSD and ITSM.
Eleanor Dickinson
May 8 2025 4:53AM
Software
Village Roadshow swaps out its internal IT support platform
As it moves through digital transformation work.
Kate Weber
Oct 18 2023 7:05AM
Strategy
Industry dept deploys protected ServiceNow platform in gov first
Phased rollout to 4000 staff in just six months.
Justin Hendry
May 27 2022 6:40AM
Software
University of Adelaide deploys ServiceNow in service desk redesign
Processing times for student, staff requests drop.
Justin Hendry
Nov 22 2021 10:53AM
Software
NSW DCS to use ServiceNow as cluster-wide corporate services tool
Embarks on transformation program.
Justin Hendry
Sep 24 2021 6:55AM
Strategy
NBN Co shifts IT ops onto ServiceNow
BMC Remedy out for ITSM use.
Ry Crozier
Jul 16 2019 7:58PM
Cloud
Energy Queensland sheds "inflexible commercial arrangement"
SPARQs-up IT service management.
Ry Crozier
Jun 17 2019 6:55AM
Software
Persistent, unrelenting development is the IT department's new must-have. Here's what counts...
Product managers are the new development managers.
Staff Writers
Dec 11 2018 9:07PM
Benchmarking Change
Flight Centre tech team apologised for doubting power of ITSM
Sometimes a transformation can just be proper processes.
Simon Sharwood
Oct 10 2018 12:00PM
Strategy
Why AMP insourced its IT service desk
Staff satisfaction skyrockets.
Allie Coyne
Oct 26 2017 6:45AM
Software
ServiceNow goes after users with free dev instances, app store
Two pronged attack to stem revenue decline.
Penny Wolf
Apr 22 2015 6:34AM
Software
DFAT puts Fujitsu SATIN support deal up for grabs
First piece of $216m ICN work goes public.
Allie Coyne
Aug 18 2014 10:45AM
Telco/ISP
What IT service management can learn from DevOps
And vice versa.
Justin Warren
Aug 5 2014 6:59AM
Strategy
Aussie CIOs mull value of machine data
Set sights on fraud, outages and customer churn.
Liz Tay
Oct 11 2012 12:30PM
Software
Westpac takes back outsourced service desks
IBM outsourcing relationship shrinks.
Liz Tay
Aug 6 2012 7:00AM
Strategy
Webinar: Put Twitter to work in your business
Social media lessons for every IT manager today on the Twitter stream.
Staff Writers
Sep 30 2009 5:33PM
Strategy
ITSM not being taken seriously at board level
IT service management is seen as a necessary evil by board members of half of medium to enterprise sized organisations.
SC Australia Staff
Sep 19 2008 3:30PM
Security
Most popular tech stories
Woolworths Group consolidates 30,000 marketing assets into Adobe platform
El Jannah backs Salesforce martech stack to support store expansion
NSW gov employers 'should not' use AI for hiring decisions
Optus' first AI chief Samantha Lawson exits
Viva Energy completes greenfield HR setup in time for Coles cutover
Ingram Micro hit by ransomware
PHOTOS: The M&A Session - Sydney
Dell’s new platform wants to end HCI vendor lock-in
Announcing the 2025 Impact Awards Partner Leadership finalists
The techpartner.news podcast, episode 1: Why OxygenIT dropped 80 percent of its customers
Blackberry celebrates "giant step forward"
Laing O'Rourke brings IoT to hard hats
Photos: The 2024 IoT Awards winners
Co-founder of IoT telco Thinxtra Loïc Barancourt departs
Axis Communications opens experience centre in Sydney tech hub
Log In
Don't have an account? Register now!
Email:
Password:
Remember me
|
Forgot your password?