cba

Travel and gyms boosts household spending: CBA HSI

Travel and gyms boosts household spending: CBA HSI

As people make New Year resolutions.
Digital Nation Staff Feb 19 2024 10:08AM Finance
CBA racks up "50-plus" GenAI use cases across the bank

CBA racks up "50-plus" GenAI use cases across the bank

Via experimentation environment set up last May.
Ry Crozier Feb 14 2024 2:02PM Financial Services
CBA requires layers of data to mount business case for more AI tools

CBA requires layers of data to mount business case for more AI tools

Reveals metrics required to advance two Microsoft-powered ‘copilots’.
Ry Crozier Feb 8 2024 7:05AM Software
CBA’s Copilot work starts to yield results

CBA’s Copilot work starts to yield results

As its ambitions grow.
Kate Weber Feb 7 2024 5:40PM Emerging Tech
CBA backs GitHub automations to get new features to customers faster

CBA backs GitHub automations to get new features to customers faster

Adopts CI/CD tool and security scanning add-on.
Ry Crozier Dec 15 2023 7:02AM Financial Services
CBA, Vodafone team up in SMS scam initiative

CBA, Vodafone team up in SMS scam initiative

Will share "scam intelligence".
Kate Weber Dec 6 2023 12:29PM Financial Services
CBA uplifts GenAI integrations

CBA uplifts GenAI integrations

Embeds capabilities into customer engagement engine.
Kate Weber Nov 30 2023 12:29PM Financial Services
CBA to launch CommBank Customer Copilot

CBA to launch CommBank Customer Copilot

With ambitions to develop an AI "banker".
Kate Weber Nov 29 2023 1:33PM Financial Services
Bendigo Bank signs Up to CBA's NameCheck

Bendigo Bank signs Up to CBA's NameCheck

Fraud monitor Satori also on board.
Richard Chirgwin Nov 27 2023 10:44AM Financial Services
Banks to uplift technology under new anti-scam accord

Banks to uplift technology under new anti-scam accord

New $100m 'confirmation of payee' system to be developed.
Kate Weber Nov 27 2023 6:47AM Financial Services
NAB backs movement towards an interoperable Digital ID ecosystem

NAB backs movement towards an interoperable Digital ID ecosystem

"Choose who you trust, and trust who you choose."
Kate Weber Nov 14 2023 6:51AM Financial Services
CBA publishes anti-abuse AI and ML model

CBA publishes anti-abuse AI and ML model

To assist banks globally in identifying harm in digital transaction descriptions.
Kate Weber Nov 9 2023 6:47AM Financial Services
Optus outage hits banks, hospitals, enterprise users

Optus outage hits banks, hospitals, enterprise users

As contact centres go offline and SMS-based authentication fails.
Kate Weber , Richard Chirgwin Nov 8 2023 12:06PM Telco/ISP
Westpac sets sights on HealthPoint

Westpac sets sights on HealthPoint

Will integrate its e-claiming solution.
Kate Weber Nov 2 2023 12:58PM Financial Services
CBA and Telstra 'scam indicator' feature officially switched on

CBA and Telstra 'scam indicator' feature officially switched on

After pilot.
Kate Weber Oct 30 2023 11:46AM Financial Services
CBA launches AWS CloudUp for Her program

CBA launches AWS CloudUp for Her program

Over 1200 sign up to the AWS certification course.
Kate Weber Oct 26 2023 11:26AM Financial Services
CBA to test products and messaging on AI-created 'customers'

CBA to test products and messaging on AI-created 'customers'

Synthetic agents mirror customer behaviour.
Kate Weber Oct 23 2023 6:30AM Financial Services
Vonage Business pinged for not checking SMS senders

Vonage Business pinged for not checking SMS senders

Services used to impersonate CommBank, ApplePay.
Ry Crozier Oct 18 2023 6:45AM Telco/ISP
ConnectID digital identity exchange launches

ConnectID digital identity exchange launches

CBA and NAB first on the uptake.
Kate Weber Oct 17 2023 6:44AM Financial Services
Wiise lands $16 million from KPMG Australia

Wiise lands $16 million from KPMG Australia

To keep expanding internationally.
Kate Weber Sep 26 2023 12:45PM Software

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