cba

CBA to keep roles it had reviewed after installing AI bot

CBA to keep roles it had reviewed after installing AI bot

Staff want to be part of the emerging technology conversation.
Ry Crozier Aug 21 2025 1:27PM Emerging Tech
CBA keeps pushing limits of its Workday environment

CBA keeps pushing limits of its Workday environment

Has 20 extension apps now in production.
Ry Crozier Aug 21 2025 6:32AM HR
CBA's leaders are keeping a close watch on AI metrics

CBA's leaders are keeping a close watch on AI metrics

Value realisation firmly on the executive radar.
Ry Crozier Aug 13 2025 2:54PM Financial Services
CBA AI 'voice bot' deployment linked to review of 45 roles

CBA AI 'voice bot' deployment linked to review of 45 roles

Used to triage inbound calls.
Ry Crozier Jul 29 2025 11:23AM Financial Services
CBA using facial recognition logins to verify disputed payments

CBA using facial recognition logins to verify disputed payments

Data-matching technique used in an unfair dismissal case.
Ry Crozier Jul 11 2025 6:52AM Financial Services
CBA looks to GenAI to assist 1200 'security champions'

CBA looks to GenAI to assist 1200 'security champions'

Seeds security culture in all corners of the bank.
Ry Crozier Jun 17 2025 6:30AM Cloud
Westpac hires CBA's data chief to lead AI, data and digital

Westpac hires CBA's data chief to lead AI, data and digital

Will start in September.
Ry Crozier May 26 2025 9:15AM Financial Services
CBA using AI as part of its 'big room planning'

CBA using AI as part of its 'big room planning'

Prioritising its software delivery efforts.
Ry Crozier Apr 24 2025 6:35AM Financial Services
CBA sets up 'GenAI Network' community

CBA sets up 'GenAI Network' community

To build knowledge and skills group-wide.
Kate Weber Apr 1 2025 6:25AM Emerging Tech
CBA opens a 'tech hub' in Seattle

CBA opens a 'tech hub' in Seattle

Technology staff can do three-week stints to collaborate with big vendors.
Ry Crozier Mar 27 2025 1:29PM Financial Services
CBA set to complete data migration to AWS by May

CBA set to complete data migration to AWS by May

Agentic AI helps cut migration time by half.
Eleanor Dickinson Mar 7 2025 11:30AM Cloud
CBA technology teams facing cuts

CBA technology teams facing cuts

Finance union says up to 164 roles may be impacted.
Ry Crozier Mar 6 2025 6:47PM Financial Services
CBA digital concierge nudges staff to claim extra leave

CBA digital concierge nudges staff to claim extra leave

Navigates complexity of individual entitlements.
Ry Crozier Feb 13 2025 2:24PM Financial Services
Case Study: CBA expands its generative AI vision

Case Study: CBA expands its generative AI vision

Plans on developing its digital conversational experience.
Kate Weber Feb 6 2025 1:20AM Leadership
CBA uses gen AI tool to review cloud workloads more often

CBA uses gen AI tool to review cloud workloads more often

Compares deployments against AWS best practice principles.
Ry Crozier Jan 31 2025 6:48AM Financial Services
CBA plans to use AI across ‘entire software delivery’

CBA plans to use AI across ‘entire software delivery’

Follows launch of AI-focused engineering team in July.
Kate Weber Jan 17 2025 6:30AM Training & Development
Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier Dec 23 2024 6:31AM Financial Services
Optus lands CBA's Jesse Arundell for its new AI division

Optus lands CBA's Jesse Arundell for its new AI division

Emerging tech leader makes switch.
Eleanor Dickinson Dec 11 2024 6:30AM Software
CBA pushing to production more often, with fewer incidents

CBA pushing to production more often, with fewer incidents

Credits reversal to its DecSecOps transformation.
Ry Crozier Dec 6 2024 1:46AM Financial Services
CBA's latest cloud optimisation is knowledge access

CBA's latest cloud optimisation is knowledge access

Deploys AI assistant to present engineers with bank-specific answers to questions.
Ry Crozier Dec 4 2024 6:28AM Financial Services

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