cba

Case Study: CBA expands its generative AI vision

Case Study: CBA expands its generative AI vision

Plans on developing its digital conversational experience.
Kate Weber Feb 6 2025 1:20AM Leadership
CBA uses gen AI tool to review cloud workloads more often

CBA uses gen AI tool to review cloud workloads more often

Compares deployments against AWS best practice principles.
Ry Crozier Jan 31 2025 6:48AM Financial Services
CBA plans to use AI across ‘entire software delivery’

CBA plans to use AI across ‘entire software delivery’

Follows launch of AI-focused engineering team in July.
Kate Weber Jan 17 2025 6:30AM Training & Development
Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Australia's Big 4 banks 'exit' thousands of suspected mule accounts

Detection technology turns up the heat on scammers and intermediaries.
Ry Crozier Dec 23 2024 6:31AM Financial Services
Optus lands CBA's Jesse Arundell for its new AI division

Optus lands CBA's Jesse Arundell for its new AI division

Emerging tech leader makes switch.
Eleanor Dickinson Dec 11 2024 6:30AM Software
CBA pushing to production more often, with fewer incidents

CBA pushing to production more often, with fewer incidents

Credits reversal to its DecSecOps transformation.
Ry Crozier Dec 6 2024 1:46AM Financial Services
CBA's latest cloud optimisation is knowledge access

CBA's latest cloud optimisation is knowledge access

Deploys AI assistant to present engineers with bank-specific answers to questions.
Ry Crozier Dec 4 2024 6:28AM Financial Services
CBA continues building out generative AI capabilities

CBA continues building out generative AI capabilities

Across its operations.
Kate Weber Nov 29 2024 6:42AM Financial Services
CBA fined $7.5m for over 170 million more spam messages

CBA fined $7.5m for over 170 million more spam messages

Marketing messages mistakenly classified.
Ry Crozier Oct 17 2024 12:20AM Financial Services
CommSec seeks 'mini-CIO' to lead digital strategy

CommSec seeks 'mini-CIO' to lead digital strategy

Follows integration with CBA’s digital banking platform.
Eleanor Dickinson Sep 20 2024 6:06AM Software
CBA, Uni of Adelaide to research ML for fraud detection and security uses

CBA, Uni of Adelaide to research ML for fraud detection and security uses

New centre to be set up within innovation precinct.
Ry Crozier Sep 18 2024 2:15PM Financial Services
CBA banks on AWS EC2 P5 instances to accelerate AI development

CBA banks on AWS EC2 P5 instances to accelerate AI development

Builds an AWS-backed ‘factory’ to move faster.
Ry Crozier Sep 17 2024 3:39PM Financial Services
CBA and Telstra expand ‘Scam Indicator’ tool to landlines

CBA and Telstra expand ‘Scam Indicator’ tool to landlines

First launched feature in 2023 with Quantium Telstra.
Digital Nation Staff Aug 29 2024 11:20AM Governance
Banks call for increased scam awareness

Banks call for increased scam awareness

As Scam Awareness Week sparks education and community conversations.  
Digital Nation Staff Aug 26 2024 12:11PM Governance
Meet ChatIT, CBA's AI-enabled IT support chatbot built with Azure services

Meet ChatIT, CBA's AI-enabled IT support chatbot built with Azure services

Answers ‘How do I...' questions, aids ticket and incident tracking.
Ry Crozier Aug 22 2024 6:51AM Cloud
CBA and Quantium joint venture, CommBank iQ lands new CEO

CBA and Quantium joint venture, CommBank iQ lands new CEO

Makenna Ralston takes on leadership role.
Digital Nation Staff Aug 12 2024 11:27AM HR
CBA’s AI microlearning series tackles generative AI, deep learning and responsible AI

CBA’s AI microlearning series tackles generative AI, deep learning and responsible AI

Under education series, AI For All.  
Digital Nation Staff Aug 7 2024 11:28AM HR
CBA adds digital travel and vehicle features

CBA adds digital travel and vehicle features

An average customer logs in over 42 times each month.
Digital Nation Staff Jul 4 2024 5:17PM Marketing
Discretionary spending dips 4.4 percent: CBA HSI

Discretionary spending dips 4.4 percent: CBA HSI

As home ownership added to the reporting mix. 
Digital Nation Staff May 20 2024 11:01AM Finance
CBA is building digital twins of its money management in the app

CBA is building digital twins of its money management in the app

Proof-of-concepts focused on personalising customer experiences in CommBank app.
Jeremy Nadel May 14 2024 6:54AM Financial Services

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