Latest News
Tasmania puts $150m towards digital health upgrades
Matt Tett to lead essential primer session on security by design
Operationalising net zero to be centre stage at IoT Impact conference
"We're seeing some good policy put in place, but that's the exception"
NAB Now Pay Later highlights in-house capabilities
sla
Telstra demands proper NBN service standards by July
And a flat-fee punishment for every missed SLA.
Mar 8 2018 5:08PM
Google suffers brief outage
Microsoft's Outlook.com also down.
Aug 19 2013 5:26AM
Westpac takes back outsourced service desks
IBM outsourcing relationship shrinks.
Aug 6 2012 7:00AM
EU security agency issues cloud SLA checklist
Guidance for public sector cloud procurement.
Apr 4 2012 3:00PM
Designing for availability in the cloud
iTnews' blueprint to cloud resiliency.
Dec 6 2011 3:18PM
Don't rely on your SLA
Comment: Apps need to be built to withstand cloud failure.
Nov 22 2011 2:00PM
NBN Co offers enhanced SLA to businesses
One hour response, 12-hour restoration time to services for $15.
Nov 9 2011 7:25AM
Google extends SLA for App Engine platform
Exits preview mode after 3.5 years.
Nov 8 2011 11:48AM
Amazon issues ten days credits for cloud outage
Post-mortem posted.
May 1 2011 10:42PM
Opinion: Time for Amazon to pay up over outage
The future of AWS hangs on how Amazon responds to the Easter outage.
Apr 28 2011 7:00PM
Opinion: Time for Amazon to pay up over outage
The future of AWS hangs on how Amazon responds to the Easter outage.
Apr 28 2011 2:38PM
Salesforce.com touts "track record" as SLA
Looks to insurance companies to address further demand.
Nov 5 2010 12:41PM
AussieHQ in Uber enterprise overhaul
Eyes Federal Government customers with high availability solution.
Aug 30 2010 6:22AM
Twitter builds custom data centre
Aims to improve service reliability.
Jul 22 2010 12:36PM
Google takes Apps cloud to the enterprise
New features, pricing for big business.
May 20 2010 4:19PM
Analyst: Chargeback too complex for most IT shops
Fine in theory, difficult in reality.
Mar 25 2010 2:22PM
Commbank CIO takes pay cut over Netbank outage
Telstra, SAP and Accenture staff also have to pay.
Sep 9 2009 3:53PM
Feature: In the fine print
Cloud Computing’s side effects may include no-win SLAs and data access on someone else’s terms.
Nov 28 2008 2:30PM
ISS Offers Money-Back Guaranteed SLA
Internet Security Systems (ISS) Tuesday said its Managed Protection Services now offer a money-back, guaranteed performance-based Service Level Agreement (SLA).
Jan 21 2004 11:53AM
An Effective Managed Security Relationship Depends on the SLA
Managed security services, the outsourcing of monitoring and management of security devices, is a fast-growing market.
Jan 19 2004 11:22AM
