An Effective Managed Security Relationship Depends on the SLA

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Managed security services, the outsourcing of monitoring and management of security devices, is a fast-growing market.

With venture capital being poured into fledgling managed security service providers (MSSPs), there is no shortage of vendors out there vying for your business. In evaluating a potential vendor, one of the most critical components to look at is their service level agreement (SLA.) SLA is a widely ...

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