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Home
shared services
shared services
ACT's Icon Water moves to outsourced IT environment
Will transition away from shared services arrangement.
Staff Writer
Apr 4 2022 1:02PM
Cloud
Govt urged to bring Veterans' Affairs dept IT back in-house
CPSU wants Services Australia shared services arrangement reviewed.
Justin Hendry
Mar 16 2021 12:46PM
Strategy
Cenitex falling short of customer expectations
Audit warns "significant" relevance challenges ahead.
Justin Hendry
Oct 17 2019 1:28PM
Strategy
CenITex goes all-in with VMware cloud
For core IT infrastructure overhaul.
Justin Hendry
Apr 16 2019 12:30PM
Strategy
Govt shared services push already clawing back millions
Budget 2019: RPA delivering early wins.
Justin Hendry
Apr 3 2019 11:49AM
Strategy
CenITex CEO Michael Vanderheide to leave
After more than seven years.
Justin Hendry
Jan 29 2019 4:08PM
Training & Development
Fed's shared services successor in protected cloud build
FORTRESS gets an upgrade.
Justin Hendry
Jan 24 2019 12:37PM
Strategy
Australia to lead BP, Castrol shared services transformation
End-to-end process rework.
Ry Crozier
Sep 13 2018 7:00AM
Financial Services
Finance names whole-of-govt ERP panelists
24 suppliers appointed.
Justin Hendry
Mar 28 2018 11:02AM
Strategy
Finance wants to automate its shared services hub
RPA for the back office.
Justin Hendry
Aug 4 2017 11:55AM
Strategy
Qld auditor targets IT oversight, shared services
Also eyes e-health, cyber security.
Justin Hendry
Jul 5 2017 11:00AM
Strategy
Finance readies whole-of-govt ERP panel
To support shared services hubs.
Justin Hendry
Jun 22 2017 11:31AM
Strategy
'Significant breakdowns' mar NSW shared services outsourcing
Auditor casts doubt on Unisys/Infosys performance.
Paris Cowan
Nov 14 2016 10:57AM
Strategy
Finance takes first steps towards central shared services regime
Takes over Education and Employment service centre.
Paris Cowan
Sep 15 2016 11:31AM
Strategy
Canberra eyes NSW govt shared services offshoring
State govt experience to inform federal reforms.
Paris Cowan
Jan 13 2016 12:31PM
Strategy
Goodbye ServiceFirst: Fresh faces fill outsourced service centre
Majority of former staff opt for voluntary redundancy.
Paris Cowan
Dec 9 2015 3:33PM
Strategy
Australian govt in outsourcing, shared services overhaul
Major public service upheaval on the cards in 2016.
Paris Cowan
Dec 2 2015 11:40AM
Strategy
CenITex executives reshuffled as key deputies retire
Peter Bon, Michael Delaney to vacate their posts.
Paris Cowan
Nov 17 2015 6:31AM
Strategy
CenITex posts first surplus in five years
Cost cutting pays off for embattled agency.
Paris Cowan
Oct 23 2015 6:42AM
Strategy
ServiceFirst to shut down in six months
Shared services agency slimmed in lead-up to outsourcing.
Paris Cowan
Sep 29 2015 12:05PM
Strategy
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