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Home
service nsw
service nsw
Service NSW CIO departs for Suncorp
To oversee new marketplace.
Justin Hendry
Jul 9 2018 6:45AM
Training & Development
Service NSW upgrades infrastructure after CTP refund outage
Load issue prompts new monitoring feature.
Justin Hendry
Jun 14 2018 6:45AM
Software
Service NSW used 'bifocal' strategy to drive culture shift
Start ugly.
Nate Cochrane
May 21 2018 6:36AM
Strategy
Service NSW poaches NSW Industry CIO
To oversee digital offerings.
Justin Hendry
Mar 26 2018 6:25AM
Strategy
Service NSW systems fall over in refund rush
CTP scheme "more popular than anticipated".
Justin Hendry
Mar 19 2018 3:27PM
Software
Search for NSW's next whole-of-govt CIDO begins
As Damon Rees' Service NSW gig becomes official.
Justin Hendry
Nov 24 2017 9:00AM
Strategy
Service NSW wants to offer AI-powered services direct to citizens
First back-office, then front.
Ry Crozier
Nov 1 2017 12:15PM
Software
System outage downs Service NSW payment platform
Updated: Transactions stop working.
Allie Coyne
Sep 13 2017 12:09PM
Software
Service NSW shifts thinking to hybrid cloud
Google tools find greater usage.
Ry Crozier
Jul 4 2017 6:35AM
Software
You can now book a Service NSW appointment online
Customer idea enters production.
Paris Cowan
Jan 12 2017 1:04PM
Strategy
Service NSW digitises used car trades
Notices of disposal from a phone.
Paris Cowan
Oct 25 2016 6:00AM
Software
Don’t believe the NSW govt's savings claims: auditor
Review picks holes in digital dividends.
Paris Cowan
Aug 25 2016 4:09PM
Strategy
Android Pay goes live in Service NSW centres
State desperate to turn the tables on Luddite image.
Paris Cowan
Aug 17 2016 10:42AM
Software
NSW injects millions into digital transformation
IT bureaucrat staff numbers boom.
Paris Cowan
Jun 21 2016 12:00PM
Strategy
NSW drivers can now renew their licence online
Click-and-go.
Paris Cowan
Jun 14 2016 9:38AM
Software
Video: How govt agencies are responding to digital disruption
The pros and cons of public sector innovation.
Staff Writers
Mar 2 2016 11:20AM
Strategy
NSW sets whole-of-gov payments platform live
RMS first user.
Allie Coyne
Feb 10 2016 11:00AM
Telco/ISP
NSW govt launches its own myGov
MyServiceNSW goes live.
Allie Coyne
Feb 4 2016 11:29AM
Software
Who will be state & local government's CIO of the year?
Contenders compete in new Benchmarks category.
Staff Writers
Nov 26 2015 6:06AM
Strategy
NSW to build its own myGov
Service NSW digital profiles available by September.
Paris Cowan
Jul 28 2015 6:00AM
Software
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