service nsw

Service NSW upgrades infrastructure after CTP refund outage

Service NSW upgrades infrastructure after CTP refund outage

Load issue prompts new monitoring feature.
Justin Hendry Jun 14 2018 6:45AM Software
Service NSW used 'bifocal' strategy to drive culture shift

Service NSW used 'bifocal' strategy to drive culture shift

Start ugly.
Nate Cochrane May 21 2018 6:36AM Strategy
Service NSW poaches NSW Industry CIO

Service NSW poaches NSW Industry CIO

To oversee digital offerings.
Justin Hendry Mar 26 2018 6:25AM Strategy
Service NSW systems fall over in refund rush

Service NSW systems fall over in refund rush

CTP scheme "more popular than anticipated".
Justin Hendry Mar 19 2018 3:27PM Software
Search for NSW's next whole-of-govt CIDO begins

Search for NSW's next whole-of-govt CIDO begins

As Damon Rees' Service NSW gig becomes official.
Justin Hendry Nov 24 2017 9:00AM Strategy
Service NSW wants to offer AI-powered services direct to citizens

Service NSW wants to offer AI-powered services direct to citizens

First back-office, then front.
Ry Crozier Nov 1 2017 12:15PM Software
System outage downs Service NSW payment platform

System outage downs Service NSW payment platform

Updated: Transactions stop working.
Allie Coyne Sep 13 2017 12:09PM Software
Service NSW shifts thinking to hybrid cloud

Service NSW shifts thinking to hybrid cloud

Google tools find greater usage.
Ry Crozier Jul 4 2017 6:35AM Software
You can now book a Service NSW appointment online

You can now book a Service NSW appointment online

Customer idea enters production.
Paris Cowan Jan 12 2017 1:04PM Strategy
Service NSW digitises used car trades

Service NSW digitises used car trades

Notices of disposal from a phone.
Paris Cowan Oct 25 2016 6:00AM Software
Don’t believe the NSW govt's savings claims: auditor

Don’t believe the NSW govt's savings claims: auditor

Review picks holes in digital dividends.
Paris Cowan Aug 25 2016 4:09PM Strategy
Android Pay goes live in Service NSW centres

Android Pay goes live in Service NSW centres

State desperate to turn the tables on Luddite image.
Paris Cowan Aug 17 2016 10:42AM Software
NSW injects millions into digital transformation

NSW injects millions into digital transformation

IT bureaucrat staff numbers boom.
Paris Cowan Jun 21 2016 12:00PM Strategy
NSW drivers can now renew their licence online

NSW drivers can now renew their licence online

Click-and-go.
Paris Cowan Jun 14 2016 9:38AM Software
Video: How govt agencies are responding to digital disruption

Video: How govt agencies are responding to digital disruption

The pros and cons of public sector innovation.
Staff Writers Mar 2 2016 11:20AM Strategy
NSW sets whole-of-gov payments platform live

NSW sets whole-of-gov payments platform live

RMS first user.
Allie Coyne Feb 10 2016 11:00AM Telco/ISP
NSW govt launches its own myGov

NSW govt launches its own myGov

MyServiceNSW goes live.
Allie Coyne Feb 4 2016 11:29AM Software
Who will be state & local government's CIO of the year?

Who will be state & local government's CIO of the year?

Contenders compete in new Benchmarks category.
Staff Writers Nov 26 2015 6:06AM Strategy
NSW to build its own myGov

NSW to build its own myGov

Service NSW digital profiles available by September.
Paris Cowan Jul 28 2015 6:00AM Software
Service NSW to get $97.5m for tech in state budget

Service NSW to get $97.5m for tech in state budget

Government foots the bill for new payments platform.
Paris Cowan Jun 22 2015 12:19PM Software

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