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Service NSW wants to offer AI-powered services direct to citizens
First back-office, then front.
Nov 1 2017 12:15PM
System outage downs Service NSW payment platform
Updated: Transactions stop working.
Sep 13 2017 12:09PM
Service NSW shifts thinking to hybrid cloud
Google tools find greater usage.
Jul 4 2017 6:35AM
You can now book a Service NSW appointment online
Customer idea enters production.
Jan 12 2017 1:04PM
Service NSW digitises used car trades
Notices of disposal from a phone.
Oct 25 2016 6:00AM
Don’t believe the NSW govt's savings claims: auditor
Review picks holes in digital dividends.
Aug 25 2016 4:09PM
Android Pay goes live in Service NSW centres
State desperate to turn the tables on Luddite image.
Aug 17 2016 10:42AM
NSW injects millions into digital transformation
IT bureaucrat staff numbers boom.
Jun 21 2016 12:00PM
NSW drivers can now renew their licence online
Jun 14 2016 9:38AM
Video: How govt agencies are responding to digital disruption
The pros and cons of public sector innovation.
Mar 2 2016 11:20AM
NSW sets whole-of-gov payments platform live
RMS first user.
Feb 10 2016 11:00AM
NSW govt launches its own myGov
MyServiceNSW goes live.
Feb 4 2016 11:29AM
Who will be state & local government's CIO of the year?
Contenders compete in new Benchmarks category.
Nov 26 2015 6:06AM
NSW to build its own myGov
Service NSW digital profiles available by September.
Jul 28 2015 6:00AM
Service NSW to get $97.5m for tech in state budget
Government foots the bill for new payments platform.
Jun 22 2015 12:19PM
Service NSW offers real-time queue updates
Moving towards the "Netflix version of government".
May 5 2015 11:14AM
NSW govt embraces PayPal, Apple Pay
Work kicks off on new payments back-end.
Apr 14 2015 8:13AM
Service NSW to build whole-of-govt payments platform
Continues to consolidate state's back-office tech.
Jan 22 2015 11:18AM
NSW agencies urged to consider good privacy in customer service
State Privacy Commissioner talks up trust.
Nov 19 2014 6:25AM
NSW wants to appoint a 'data broker' to drive reform
Agency execs reveal what's top of their data wish-list.
Oct 23 2014 6:59AM
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