service nsw

Service NSW appoints interim chief digital officer

Service NSW appoints interim chief digital officer

After Dr Christina Igasto’s departure in May.
Ry Crozier Jul 1 2026 1:33PM Leadership
Service NSW CTO joins CDO in exiting

Service NSW CTO joins CDO in exiting

Moves into tertiary education sector.
Ry Crozier Jun 3 2026 6:19AM Training & Development
Service NSW charts a path off VMware's container platform

Service NSW charts a path off VMware's container platform

Will slash its present PaaS bill by three-quarters.
Ry Crozier May 18 2026 6:32AM Cloud
Digital Canberra taps Service NSW's CDO

Digital Canberra taps Service NSW's CDO

For inaugural director-general position.
Ry Crozier May 8 2026 6:23AM Training & Development
Service NSW launches Digital ID pilot

Service NSW launches Digital ID pilot

Starting with NSW toll rebate scheme users.
Andrew Colley Feb 11 2026 7:02PM Security
Service NSW centralises security, networking in mammoth CloudOps overhaul

Service NSW centralises security, networking in mammoth CloudOps overhaul

Undertakes significant cost optimisation program.
Eleanor Dickinson Sep 8 2025 6:41AM Cloud
Public Sector Tech report: State Government

Public Sector Tech report: State Government

South Australia’s Department of Human Services, Queensland’s Department of Transport and Main Roads and Fire & Rescue NSW.
Brad Howarth Aug 8 2025 5:00PM Public Sector Tech Report 2025
Service NSW to enforce multifactor authentication by 2026

Service NSW to enforce multifactor authentication by 2026

To become mandatory for new users this month.
Eleanor Dickinson Mar 24 2025 6:36AM Security
Service NSW looks for new CDO

Service NSW looks for new CDO

Replacing former digital executive director.
Richard Chirgwin Mar 12 2024 1:05PM Strategy
Service NSW to check credential security at login

Service NSW to check credential security at login

Introduces a new security check.
Ry Crozier Oct 26 2023 6:59AM Security
Services Australia's digital credential sharing with NSW on ice

Services Australia's digital credential sharing with NSW on ice

Since the change of state government in March.
Ry Crozier Oct 25 2023 6:48PM Software
NSW Digital ID is being tested by 36 people

NSW Digital ID is being tested by 36 people

Beta tests setup and age verification so far.
Jeremy Nadel May 2 2023 6:31AM Security
Bug briefly exposed Service NSW data to other users

Bug briefly exposed Service NSW data to other users

Dashboard issue lasted 100 minutes.
Richard Chirgwin Apr 4 2023 11:13AM Security
Meet the Talent Management Finalists in the 2023 iTnews Benchmark Awards

Meet the Talent Management Finalists in the 2023 iTnews Benchmark Awards

Winner announced March 30.
VB Templeman Feb 22 2023 6:59AM Benchmarking Change
NSW and federal governments partner on digital IDs

NSW and federal governments partner on digital IDs

Open respective digital wallets to carry more credentials.
Richard Chirgwin Feb 2 2023 11:47AM Software
NSW targets trade licence renewals for digitisation

NSW targets trade licence renewals for digitisation

More than 5000 tradies head to the post office each month.
Richard Chirgwin Dec 7 2022 11:57AM Software
Service NSW CEO Damon Rees steps down

Service NSW CEO Damon Rees steps down

After five years.
Athina Mallis Nov 9 2022 10:26AM Strategy
Damon Rees steps down as Service NSW CEO

Damon Rees steps down as Service NSW CEO

Will be running a new business, Better As Usual.
Athina Mallis Nov 9 2022 9:58AM HR
Service NSW readies multifactor authentication trial

Service NSW readies multifactor authentication trial

SMS-based 2FA for phase one.
Richard Chirgwin Oct 19 2022 11:50AM Security
Service NSW beefing up PCI compliance with cloud payment service

Service NSW beefing up PCI compliance with cloud payment service

Safer payments handling.
Richard Chirgwin Oct 5 2022 6:44AM Cloud

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