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service nsw
Service NSW told to tighten access controls after system misuse
ICAC uncovers 'serious corrupt conduct' by customer service officer.
May 11 2021 1:32PM
Service NSW unable to notify 54,000 customers impacted by cyber attack
More than half the people who had data stolen.
Mar 26 2021 4:29PM
Service NSW app outage knocks QR code check-ins offline
Digital driver licence access also impacted.
Mar 11 2021 4:26PM
Service NSW piloting secure data transfer after email compromise
But email remains core to data sharing with agencies.
Feb 4 2021 6:54AM
NSW govt kicks off digital photo card trial
Builds on success of digital driver’s licence.
Feb 2 2021 11:55AM
Meet the state government finalists in the 2021 iTnews Benchmark Awards
Insiders speak about check-in apps and a large-scale digital twin.
Jan 29 2021 12:38PM
Service NSW app hit by two-hour outage
Causing Covid safe check-in problems.
Jan 7 2021 5:40PM
Service NSW told to urgently improve data handling after cyber attack
Audit finds problems by the bucket load.
Dec 18 2020 5:51PM
Service NSW finds cyber attack impacted 80,000 fewer customers
But only after wrongly notifying 25,000 people.
Dec 16 2020 11:28AM
NSW digital driver's licence demand is triple first-year estimates
Hits two million downloads.
Dec 7 2020 11:38AM
NSW govt slows its roll on digital transactions
Service NSW's attention turns to 'tell us once'.
Nov 18 2020 12:50PM
Service NSW puts cost of cyber attack at $7 million
NSW budget sets aside $5 million for IT security upgrade.
Nov 17 2020 3:44PM
NSW pushes its QR code app ahead of digital contact tracing mandate
Businesses 'strongly encouraged' to adopt before November 23.
Nov 11 2020 4:21PM
NSW changes direction with digital driver's licence 'copy solution'
After failing to find privacy enhancing approach.
Oct 19 2020 6:52AM
Services Australia to bring digital kiosks, wait tracking to service centres
Becomes more like Service NSW.
Sep 17 2020 12:15PM
Service NSW's in-app contact tracing tool goes live statewide
After month-long trial.
Sep 14 2020 12:25PM
Dominello says Service NSW data breach victims getting 'hypercare'
Minister breaks silence.
Sep 9 2020 6:41AM
'Heads should roll': NSW Labor slams extent of Service NSW hack
After the agency reveals 186,000 citizens' data exposed.
Sep 7 2020 10:05PM
Service NSW reveals hackers stole 738GB of data in email compromise
About 186,000 customers impacted.
Sep 7 2020 1:04PM
Service NSW still waiting to notify on data breach after four months
Blames lengthy review process.
Sep 2 2020 6:43AM
