service nsw
Service NSW to begin 'pinging' app users to Covid exposures
Feature expected to be rolled out on Friday.
Oct 27 2021 5:59PM
Service NSW deploys secure data transfer app after phishing attack
Builds solution in-house.
Oct 19 2021 6:35AM
Service NSW turns on in-app vaccine certificates
Adds QR code verification.
Oct 15 2021 10:27AM
NSW, Victoria start piloting vaccine certificates through check-in apps
First citizens get access as states begin to open up.
Oct 11 2021 5:32PM
How vaccine status data will flow to state check-in apps
Services Australia talks process ahead of NSW trial.
Sep 30 2021 4:35PM
Service NSW turns to regions for vaccine certificate data trial
Two-week pilot planned for early October.
Sep 22 2021 12:40PM
Service NSW to make its contact centre operations 'geographically agnostic'
Under broader transformation effort.
Sep 10 2021 1:15PM
Service NSW rolls out MFA to 95 percent of externally-facing systems
Prompted by 2020 phishing attack that impacted 103,000 customers.
Aug 27 2021 6:50AM
NSW govt extends digital photo card trial to more than 200 suburbs
In Western Sydney and the Blue Mountains.
Aug 5 2021 11:41AM
Service NSW to hire 200 engineers, designers
Recruitment drive gets underway.
Jul 22 2021 12:27PM
Ex-Service NSW CSTO lands at Deloitte Australia
Michael Cracroft joins consulting giant.
Jul 22 2021 6:42AM
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Service NSW failed to buy data tool to identify bushfire funds fraud
Offered one tool, committed to another, didn’t deploy either.
Jun 17 2021 12:59PM
Service NSW told to tighten access controls after system misuse
ICAC uncovers 'serious corrupt conduct' by customer service officer.
May 11 2021 1:32PM
Service NSW unable to notify 54,000 customers impacted by cyber attack
More than half the people who had data stolen.
Mar 26 2021 4:29PM
Service NSW app outage knocks QR code check-ins offline
Digital driver licence access also impacted.
Mar 11 2021 4:26PM
Service NSW piloting secure data transfer after email compromise
But email remains core to data sharing with agencies.
Feb 4 2021 6:54AM
NSW govt kicks off digital photo card trial
Builds on success of digital driver’s licence.
Feb 2 2021 11:55AM
Meet the state government finalists in the 2021 iTnews Benchmark Awards
Insiders speak about check-in apps and a large-scale digital twin.
Jan 29 2021 12:38PM
Service NSW app hit by two-hour outage
Causing Covid safe check-in problems.
Jan 7 2021 5:40PM
Service NSW told to urgently improve data handling after cyber attack
Audit finds problems by the bucket load.
Dec 18 2020 5:51PM
