salesforce

NAB wraps up 'scary' data migration for 2800 mortgage brokers

NAB wraps up 'scary' data migration for 2800 mortgage brokers

Reveals payoffs from 'Podium Reimagined' project.
Ry Crozier Jan 21 2020 1:22PM Financial Services
RMIT Online tasks Kraken with reeling in enrolments

RMIT Online tasks Kraken with reeling in enrolments

The long tentacles of lead nurture.
Ry Crozier Jan 20 2020 1:14PM Cloud
Qantas powers into DevOps for its Salesforce environment

Qantas powers into DevOps for its Salesforce environment

Deploys automation and CI/CD tools, plans to expand team.
Ry Crozier Dec 18 2019 7:08AM Cloud
La Trobe Uni builds platform to find $40m extra research income

La Trobe Uni builds platform to find $40m extra research income

Salesforce-based portal brings funding opps to researchers, helps them win.
Ry Crozier Dec 6 2019 6:40AM Cloud
Qantas to link up with mining, gas HQs to coordinate weather evacuations

Qantas to link up with mining, gas HQs to coordinate weather evacuations

Uses software to get closer to business customers.
Ry Crozier Dec 4 2019 12:51PM Cloud
Telstra tackles sales data goals with Salesforce's Einstein Analytics

Telstra tackles sales data goals with Salesforce's Einstein Analytics

Creates central dashboard for 3500 sales staff.
Ry Crozier Nov 28 2019 1:35PM Cloud
ANZ is quietly building a brand new banking platform

ANZ is quietly building a brand new banking platform

Exclusive: Chases tenfold improvement in speed and capability.
Ry Crozier Nov 25 2019 7:10AM Financial Services
NBN Co helps staff solve awkward questions at social events

NBN Co helps staff solve awkward questions at social events

Find answers, lodge support tickets on the spot.
Ry Crozier Nov 22 2019 1:10PM Cloud
Kayo Sports hopes to make its support bot a "mind reader"

Kayo Sports hopes to make its support bot a "mind reader"

Aussie streaming service to use data to guess why customers are getting in contact.
Ry Crozier Nov 21 2019 7:10AM Cloud
Google Cloud gets new ANZ boss from Salesforce

Google Cloud gets new ANZ boss from Salesforce

Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Simon Sharwood Nov 21 2019 7:05AM Cloud
NBN Co looks to retain customers and grow their "lifetime value"

NBN Co looks to retain customers and grow their "lifetime value"

Establishes a presence across seven Salesforce clouds.
Ry Crozier Nov 21 2019 7:04AM Cloud
Salesforce to use Amazon AI to improve call centre services

Salesforce to use Amazon AI to improve call centre services

To turn speech to text, translate and detect sentiment.
Staff Writer Nov 20 2019 6:44AM Cloud
Salesforce's new $1.5b tower Australia's biggest bike shed

Salesforce's new $1.5b tower Australia's biggest bike shed

Will store up to 700 bicycles.
Julian Bajkowski Oct 4 2019 7:56AM Storage
Salesforce slaps its name on Sydney's tallest office tower

Salesforce slaps its name on Sydney's tallest office tower

Resurrects 'Jacksons on George' site from late 2022.
Ry Crozier , Julian Bajkowski Oct 1 2019 9:49AM Cloud
Toyota Australia uses digital to drive buyers into dealers

Toyota Australia uses digital to drive buyers into dealers

Personalisation pilot drives scale ambitions.
Ry Crozier Sep 25 2019 1:00PM Strategy
$50bn industry fund Cbus tech rebuild brings digital assets back in house

$50bn industry fund Cbus tech rebuild brings digital assets back in house

Focuses on data and improving member experience.
Ry Crozier Aug 19 2019 6:55AM Cloud
Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Supercheap Auto opens throttle on $60m Salesforce omnichannel deployment

Move to shift online sales into stores starts to deliver.
Julian Bajkowski Aug 15 2019 10:57AM Financial Services
Telstra expands its use of Salesforce

Telstra expands its use of Salesforce

To improve sales pipeline and personalisation.
Ry Crozier Aug 15 2019 10:34AM Cloud
People’s Choice taps Salesforce multi-cloud in digital push

People’s Choice taps Salesforce multi-cloud in digital push

Credit Union aims to be fully digital by 2020.
Matt Johnston Aug 12 2019 1:30PM Financial Services
Salesforce buys Israel's ClickSoftware for US$1.35bn

Salesforce buys Israel's ClickSoftware for US$1.35bn

Bid to accelerate growth of cloud-based products.
Steven Scheer Aug 9 2019 6:55AM Benchmarking Change

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