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salesforce
salesforce
Western Earthmoving brings IoT to $30m fleet
Benchmark Awards 2020 finalist.
Ry Crozier
Feb 28 2020 1:29PM
Projects
Funeral giant InvoCare almost at peace with delayed Oracle ERP
As annual IT costs spike another 20 percent thanks to rollout.
Matt Johnston
Feb 26 2020 5:51PM
Strategy
Govt-wide SAP, Oracle support deal signed with Rimini Street
Expected to improve agency access to third-party support, cut costs.
Justin Hendry
Feb 20 2020 11:20AM
Strategy
Salesforce makes its Sydney conference an online only affair amidst coronavirus fears
Takes precautions as epidemic continues.
Justin Hendry
Feb 19 2020 10:54AM
Software
Monash Uni targets higher-speed student admissions processing
Part of a broader back-office transformation drive.
Ry Crozier
Feb 17 2020 7:00AM
Cloud
Mirvac discovers agile offices can shrink tech workspaces by two thirds
Boasts eight square metres per person metric.
Julian Bajkowski
Feb 6 2020 1:00PM
Financial Services
People's Choice Credit Union hits stride on digital transformation
Lays out future-state architecture, goes agile.
Ry Crozier
Feb 6 2020 7:01AM
Financial Services
ANZ's former life insurance arm OnePath revealed as early AI adopter
Runs analytics over 10 years of claims data.
Ry Crozier
Jan 28 2020 1:20PM
Financial Services
NAB wraps up 'scary' data migration for 2800 mortgage brokers
Reveals payoffs from 'Podium Reimagined' project.
Ry Crozier
Jan 21 2020 1:22PM
Financial Services
RMIT Online tasks Kraken with reeling in enrolments
The long tentacles of lead nurture.
Ry Crozier
Jan 20 2020 1:14PM
Cloud
Qantas powers into DevOps for its Salesforce environment
Deploys automation and CI/CD tools, plans to expand team.
Ry Crozier
Dec 18 2019 7:08AM
Cloud
La Trobe Uni builds platform to find $40m extra research income
Salesforce-based portal brings funding opps to researchers, helps them win.
Ry Crozier
Dec 6 2019 6:40AM
Cloud
Qantas to link up with mining, gas HQs to coordinate weather evacuations
Uses software to get closer to business customers.
Ry Crozier
Dec 4 2019 12:51PM
Cloud
Telstra tackles sales data goals with Salesforce's Einstein Analytics
Creates central dashboard for 3500 sales staff.
Ry Crozier
Nov 28 2019 1:35PM
Cloud
ANZ is quietly building a brand new banking platform
Exclusive: Chases tenfold improvement in speed and capability.
Ry Crozier
Nov 25 2019 7:10AM
Financial Services
NBN Co helps staff solve awkward questions at social events
Find answers, lodge support tickets on the spot.
Ry Crozier
Nov 22 2019 1:10PM
Cloud
Kayo Sports hopes to make its support bot a "mind reader"
Aussie streaming service to use data to guess why customers are getting in contact.
Ry Crozier
Nov 21 2019 7:10AM
Cloud
Google Cloud gets new ANZ boss from Salesforce
Mark Innes jumps from his Salesforce 'sabbatical' to replace 'stepping down' Colin Timm.
Simon Sharwood
Nov 21 2019 7:05AM
Cloud
NBN Co looks to retain customers and grow their "lifetime value"
Establishes a presence across seven Salesforce clouds.
Ry Crozier
Nov 21 2019 7:04AM
Cloud
Salesforce to use Amazon AI to improve call centre services
To turn speech to text, translate and detect sentiment.
Staff Writer
Nov 20 2019 6:44AM
Cloud
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