WA govt taking weeks to remove system access for ex-staff: audit
Defence hands EY $10m for a five month job
Uber posts US$509m adjusted loss on driver incentives even as trips rise
LinkedIn must face narrowed US lawsuit claiming it overcharged advertisers
NBN Co says it conducts many audits of delivery partner "activities"
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IAG wraps new structure around its automation drive
Helps weed out projects that won’t make it into production.
Jul 29 2021 6:56AM
Westpac to offer smartphone-based identity verification group-wide
Following a successful trial with its St.George Bank brand.
Apr 6 2021 6:55AM
Toll Group adopts 'two-speed' approach to IT delivery
Shifts thinking on future transformation.
Mar 23 2021 6:57AM
BlueScope powers finance transformation with process automations
With potential for wider use of RPA across the enterprise.
Nov 25 2020 12:02PM
Telstra automates the way it documents internal processes
Less labour-intensive way of uncovering new bot candidates.
Jun 24 2020 12:51PM
Suncorp automates processes it had outsourced to India
After losing most of its BPO workforce to lockdown.
Jun 16 2020 12:37PM
Telstra's Belong to expand intelligent automation
Sets up ‘guild’ to build skills and capability.
Oct 10 2019 1:41PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
ANZ gets its automation factory humming
Near two-year bid to create internal domain surfaces.
Jan 25 2019 7:05AM
CBA's CommInsure separation raises medical data access concerns
Review launched to determine if breach has occurred.
Dec 3 2018 10:12AM
NBN Co pilots process to catch line speed degradation
Triggers truck roll at 20 percent drop.
Aug 17 2018 12:00PM
NBN Co goes self-service for processes
Signs up to SaaS product.
Apr 3 2018 11:55AM
How Telstra and others "overcharged" NBN customers
Analysis: Bad process, bad data.
Nov 16 2017 6:30AM
NBN Co blames micronode problems on activation process
Creates new way to get users connected.
Jul 11 2017 6:32AM
Telstra lifts lid on robotic software deployments
Three projects and at least $1.7m in savings.
May 11 2017 6:53AM
ANZ Bank in process automation push
Latest big Aussie org to join drive.
Apr 21 2017 11:36AM
NBN Co to join Telstra, CBA in automation drive
Adopts zero-based design, robotic process automation.
Mar 6 2017 4:00PM
Telstra eyes bot software for supply chain processes
Process automation gathers steam.
Mar 2 2017 11:00AM
Aussie travellers hit by US visa systems glitch
Just under a year after week-long outage.
Jun 16 2015 4:20PM
Seqwater backs small projects for big process win
Why boiling the ocean didn't work out.
Jun 15 2015 9:19AM
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