Westpac and TCS are building two integrated command centres
Two arrested over large-scale SMS phishing scam
La Trobe University plans "significant" increase in online-only degrees
Westpac to settle AUSTRAC transaction monitoring lawsuit for $1.3bn
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Telstra automates the way it documents internal processes
Less labour-intensive way of uncovering new bot candidates.
Jun 24 2020 12:51PM
Suncorp automates processes it had outsourced to India
After losing most of its BPO workforce to lockdown.
Jun 16 2020 12:37PM
Telstra's Belong to expand intelligent automation
Sets up ‘guild’ to build skills and capability.
Oct 10 2019 1:41PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
ANZ gets its automation factory humming
Near two-year bid to create internal domain surfaces.
Jan 25 2019 7:05AM
CBA's CommInsure separation raises medical data access concerns
Review launched to determine if breach has occurred.
Dec 3 2018 10:12AM
NBN Co pilots process to catch line speed degradation
Triggers truck roll at 20 percent drop.
Aug 17 2018 12:00PM
NBN Co goes self-service for processes
Signs up to SaaS product.
Apr 3 2018 11:55AM
How Telstra and others "overcharged" NBN customers
Analysis: Bad process, bad data.
Nov 16 2017 6:30AM
NBN Co blames micronode problems on activation process
Creates new way to get users connected.
Jul 11 2017 6:32AM
Telstra lifts lid on robotic software deployments
Three projects and at least $1.7m in savings.
May 11 2017 6:53AM
ANZ Bank in process automation push
Latest big Aussie org to join drive.
Apr 21 2017 11:36AM
NBN Co to join Telstra, CBA in automation drive
Adopts zero-based design, robotic process automation.
Mar 6 2017 4:00PM
Telstra eyes bot software for supply chain processes
Process automation gathers steam.
Mar 2 2017 11:00AM
Aussie travellers hit by US visa systems glitch
Just under a year after week-long outage.
Jun 16 2015 4:20PM
Seqwater backs small projects for big process win
Why boiling the ocean didn't work out.
Jun 15 2015 9:19AM
BOQ signs with HP for five more years
Long-running partner wins back IT services business.
Oct 9 2014 9:33AM
Aussie travellers delayed by US visa systems outage
Global US consulates still struggling after Oracle patch goes wrong.
Aug 4 2014 10:53AM
Frucor shifts manufacturing to SAP
To reduce waste, improve accuracy.
May 9 2014 6:50AM
ANSTO mulls cloud bolt-on to SAP overhaul
Can cloud get there quicker?
Dec 12 2013 7:13AM
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