Shut the door on ransomware
Australian Digital Health Agency appoints new CTO
Optus uses Google Cloud CCAI to power customer service transformation
Brisbane City Council's CIO heads to RACQ
Security vendor Malwarebytes hacked through Office 365 and Azure
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BlueScope powers finance transformation with process automations
With potential for wider use of RPA across the enterprise.
Nov 25 2020 12:02PM
Telstra automates the way it documents internal processes
Less labour-intensive way of uncovering new bot candidates.
Jun 24 2020 12:51PM
Suncorp automates processes it had outsourced to India
After losing most of its BPO workforce to lockdown.
Jun 16 2020 12:37PM
Telstra's Belong to expand intelligent automation
Sets up ‘guild’ to build skills and capability.
Oct 10 2019 1:41PM
NAB marches bots into mortgages, cheques
Expands 'operational excellence' program of work.
Jun 12 2019 7:10AM
ANZ gets its automation factory humming
Near two-year bid to create internal domain surfaces.
Jan 25 2019 7:05AM
CBA's CommInsure separation raises medical data access concerns
Review launched to determine if breach has occurred.
Dec 3 2018 10:12AM
NBN Co pilots process to catch line speed degradation
Triggers truck roll at 20 percent drop.
Aug 17 2018 12:00PM
NBN Co goes self-service for processes
Signs up to SaaS product.
Apr 3 2018 11:55AM
How Telstra and others "overcharged" NBN customers
Analysis: Bad process, bad data.
Nov 16 2017 6:30AM
NBN Co blames micronode problems on activation process
Creates new way to get users connected.
Jul 11 2017 6:32AM
Telstra lifts lid on robotic software deployments
Three projects and at least $1.7m in savings.
May 11 2017 6:53AM
ANZ Bank in process automation push
Latest big Aussie org to join drive.
Apr 21 2017 11:36AM
NBN Co to join Telstra, CBA in automation drive
Adopts zero-based design, robotic process automation.
Mar 6 2017 4:00PM
Telstra eyes bot software for supply chain processes
Process automation gathers steam.
Mar 2 2017 11:00AM
Aussie travellers hit by US visa systems glitch
Just under a year after week-long outage.
Jun 16 2015 4:20PM
Seqwater backs small projects for big process win
Why boiling the ocean didn't work out.
Jun 15 2015 9:19AM
BOQ signs with HP for five more years
Long-running partner wins back IT services business.
Oct 9 2014 9:33AM
Aussie travellers delayed by US visa systems outage
Global US consulates still struggling after Oracle patch goes wrong.
Aug 4 2014 10:53AM
Frucor shifts manufacturing to SAP
To reduce waste, improve accuracy.
May 9 2014 6:50AM
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