digital

Optus handles 84 percent of service inquiries in its digital channels

Optus handles 84 percent of service inquiries in its digital channels

Continues to refine bot designs.
Ry Crozier Nov 23 2020 6:50AM Software
Inside NSW's $1.6 billion digital restart fund

Inside NSW's $1.6 billion digital restart fund

And all the other tech in NSW's budget.
Justin Hendry Nov 17 2020 7:09PM Strategy
Digital identity legislation up for consultation

Digital identity legislation up for consultation

Ahead of private sector expansion.
Justin Hendry Nov 17 2020 1:24PM Strategy
Bunnings reveals plans for in-house digital team

Bunnings reveals plans for in-house digital team

Recruiting underway.
Tess Bennett Nov 12 2020 6:55AM Training & Development
NSW pushes its QR code app ahead of digital contact tracing mandate

NSW pushes its QR code app ahead of digital contact tracing mandate

Businesses 'strongly encouraged' to adopt before November 23.
Justin Hendry Nov 11 2020 4:21PM Software
Qantas doubles down on airport self-service channels

Qantas doubles down on airport self-service channels

As service desks set to close in restructure.
Justin Hendry Nov 6 2020 12:36PM Strategy
DTA to gain 40 staff after budget windfall

DTA to gain 40 staff after budget windfall

Workforce boost to support digital agenda.
Justin Hendry Oct 30 2020 7:14AM Strategy
Coles accelerates digital capabilities

Coles accelerates digital capabilities

Adjusts to Covid normal.
Tess Bennett Oct 28 2020 12:26PM Strategy
ANZ Banking Group carves e-signature out of broader project

ANZ Banking Group carves e-signature out of broader project

Quickly stands up capability during Covid, will now pursue original scope.
Ry Crozier Oct 27 2020 6:53AM Financial Services
NAB trains its execs to talk tech

NAB trains its execs to talk tech

Presses them into learning to code.
Ry Crozier Oct 26 2020 6:51AM Financial Services
Mastercard to deliver NSW digital Opal card trial

Mastercard to deliver NSW digital Opal card trial

Exclusive: 10,000 commuters to take part before end of 2020.
Justin Hendry Oct 21 2020 6:54AM Strategy
Why finance service providers' digital projects fail

Why finance service providers' digital projects fail

Look beyond bang for buck at the start, says Jade’s Justin Mercer.
Staff Writer Oct 20 2020 1:44PM Digital Nation
Japan to join forces with US, Europe in regulating big tech firms

Japan to join forces with US, Europe in regulating big tech firms

New head of antitrust watchdog says.
Leika Kihara and Takahiko Wada Oct 20 2020 11:28AM Strategy
Westpac signs Afterpay as first digital bank-as-a-service customer

Westpac signs Afterpay as first digital bank-as-a-service customer

Afterpay to understand customers' savings and help them avoid 'debt traps'.
Ry Crozier Oct 20 2020 9:24AM Financial Services
NSW changes direction with digital driver's licence 'copy solution'

NSW changes direction with digital driver's licence 'copy solution'

After failing to find privacy enhancing approach.
Justin Hendry Oct 19 2020 6:52AM Security
Victoria's $63m regional digital train radio upgrade veers off the rails

Victoria's $63m regional digital train radio upgrade veers off the rails

Still not complete after six years.
Justin Hendry Oct 14 2020 6:07AM Strategy
Sydney Airport names new technology chief

Sydney Airport names new technology chief

Data and digital added to tech remit.
Tess Bennett Oct 13 2020 12:20PM Training & Development
Telstra hands digital credentials to 4.5m consumer customers

Telstra hands digital credentials to 4.5m consumer customers

Puts password-less authentication on its roadmap.
Ry Crozier Oct 13 2020 6:55AM Cloud
SAP users face cost squeeze, pressure to digitalise

SAP users face cost squeeze, pressure to digitalise

According to influential user lobby.
Douglas Busvine Oct 13 2020 6:10AM Software
Global digital tax push revived

Global digital tax push revived

Reaffirmation of political support sought.
Leigh Thomas Oct 8 2020 12:49PM Financial Services

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