bot

NAB Bot saves bank $1.2 million

NAB Bot saves bank $1.2 million

800 unique use cases.
Velvet-Belle Templeman Oct 13 2022 5:54PM Emerging Tech
La Trobe Uni bolsters academic advisory after automation projects

La Trobe Uni bolsters academic advisory after automation projects

Finds time for more front-facing work.
Ry Crozier Feb 15 2021 7:10AM Software
BlueScope powers finance transformation with process automations

BlueScope powers finance transformation with process automations

With potential for wider use of RPA across the enterprise.
Ry Crozier Nov 25 2020 12:02PM Financial Services
Optus handles 84 percent of service inquiries in its digital channels

Optus handles 84 percent of service inquiries in its digital channels

Continues to refine bot designs.
Ry Crozier Nov 23 2020 6:50AM Software
Optus brings bot needs into IT change planning

Optus brings bot needs into IT change planning

Tries to humanise its growing 'virtual' workforce.
Ry Crozier Sep 9 2020 6:55AM Software
Bots hit up Australian Red Cross 900 times for bushfire donations

Bots hit up Australian Red Cross 900 times for bushfire donations

Try to take advantage of difficulty verifying claims.
Ry Crozier May 26 2020 11:01PM Security
Bupa to drive automation deeper into ops

Bupa to drive automation deeper into ops

Brings several bots online, skills up to find more use cases.
Ry Crozier Mar 10 2020 1:19PM Software
Optus uses 'hack fiesta' to create more bots

Optus uses 'hack fiesta' to create more bots

Run by intelligent automation CoE, group digital and UiPath.
Ry Crozier Mar 3 2020 6:50AM Software
REA Group mutates site scraping, credential-stuffing defences

REA Group mutates site scraping, credential-stuffing defences

Rolls out new capability to frustrate bots.
Ry Crozier Feb 13 2020 11:23AM Cloud
Home Affairs deploys [REDACTED], its first digital assistant

Home Affairs deploys [REDACTED], its first digital assistant

Nuance-powered bot for immigration questions dares not speak its name.
Justin Hendry Jan 31 2020 6:58AM Strategy
University of Newcastle cuts effort out of research grant applications

University of Newcastle cuts effort out of research grant applications

Using robotic process automation.
Ry Crozier Sep 25 2019 1:00PM Software
NAB marches bots into mortgages, cheques

NAB marches bots into mortgages, cheques

Expands 'operational excellence' program of work.
Ry Crozier Jun 12 2019 7:10AM Financial Services
NAB sets software bots loose on its email avalanche

NAB sets software bots loose on its email avalanche

Automatically extracting action items in 70 percent of cases.
Ry Crozier Mar 21 2019 12:30PM Financial Services
NDIS' great bot hope Nadia takes more time off for stress leave

NDIS' great bot hope Nadia takes more time off for stress leave

Virtual assistant remains postponed.
Justin Hendry Dec 10 2018 6:50AM Strategy
The virtual assistant that could help Australians with e-health records

The virtual assistant that could help Australians with e-health records

ADHA moves to create bot ahead of opt-out period.
Justin Hendry Apr 5 2018 6:20AM Strategy
Slow start for Nadia bot as govt pushes trials into next year

Slow start for Nadia bot as govt pushes trials into next year

Work stopped for months.
Justin Hendry Oct 27 2017 12:30PM Strategy
NDIS participants could use the Nadia bot to shop

NDIS participants could use the Nadia bot to shop

On upcoming online trading platform.
Justin Hendry Jul 12 2017 4:16PM Strategy

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