accan

ACCAN continues push for real-time data alerts

ACCAN continues push for real-time data alerts

Consumer group unsatisfied with ACMA concession.
James Hutchinson Jul 12 2012 7:00AM Telco/ISP
Telcos given six weeks to improve customer service

Telcos given six weeks to improve customer service

ACMA accepts revised code.
James Hutchinson Jul 11 2012 11:11AM Telco/ISP
ACMA sets June deadline for consumer code

ACMA sets June deadline for consumer code

Third revision down to the wire.
James Hutchinson Jun 12 2012 7:00AM Telco/ISP
ACMA cold on revised customer service code

ACMA cold on revised customer service code

Regulator threatens direct intervention.
James Hutchinson Apr 18 2012 12:55PM Telco/ISP
Telcos, consumer bodies tussle on self-regulation

Telcos, consumer bodies tussle on self-regulation

For industry interests or public?
James Hutchinson Oct 28 2011 12:41PM Telco/ISP
Telcos split on mobile 1800 proposal

Telcos split on mobile 1800 proposal

Over 100,000 contracts require renegotiation.
James Hutchinson Oct 12 2011 4:28PM Telco/ISP
ACCAN experiments with private funding

ACCAN experiments with private funding

Seeks life after contract.
James Hutchinson Sep 9 2011 12:26PM Telco/ISP
Vodafone not a scapegoat for TIO spike

Vodafone not a scapegoat for TIO spike

Consumer group finds complaints rising across all telcos.
Ry Crozier May 4 2011 12:10PM Telco/ISP
Privacy Office critical of telco complaints study

Privacy Office critical of telco complaints study

TIO and ACMA comparisons "inappropriate".
Ry Crozier Sep 16 2010 3:19PM Telco/ISP
Privacy Commissioner too slow on telco complaints

Privacy Commissioner too slow on telco complaints

Commissioner should "name and shame" wrongdoers, say UNSW researchers.
Ry Crozier Sep 14 2010 2:35PM Telco/ISP
Law centre launch: NBN Co promises transparency

Law centre launch: NBN Co promises transparency

Organisations vie for a say.
Liz Tay Mar 4 2010 9:29AM Telco/ISP
Telcos should compensate complainers, says watchdog

Telcos should compensate complainers, says watchdog

ACCAN calls on Conroy to ‘threaten’ industry with further reform.
Ben Grubb Oct 26 2009 10:13AM Telco/ISP
ACCAN adds to calls for ISPs to secure networks

ACCAN adds to calls for ISPs to secure networks

Further calls for ISPs to police the internet.
Brett Winterford Oct 8 2009 2:35PM Security
ACCAN consumer telco advocacy body gets heads

ACCAN consumer telco advocacy body gets heads

An ex-ACCC deputy chair and the chief of the Consumers’ Telecommunications Network (CTN) have been appointed to the Government’s newly-formed consumer telecommunications representative body.
Staff Writers Apr 17 2009 2:36PM Telco/ISP
New consumer telco body will cost $700,000

New consumer telco body will cost $700,000

Senator Conroy, Minister for Communications, will spend $700,000 to establish a new body for consumer representation in telecommunications: the Australian Communications Consumers Action Network, or ACCAN.
Staff Writers Dec 2 2008 6:32AM Telco/ISP

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